Reviews of Raffles Singapore 5 stars
1 Beach Road, City Hall, 189673 Singapore, Singapore
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI loved the elegant luxurious grandeur that was depicted from the past but was also modern. The staff were also outstanding fitting in with the grandeur and treating us like royalty. The room was even better than the photos it was like living in a grand apartment.
I loved everything
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe property boasts a palpable sense of history, complemented by well-maintained and thoughtfully renovated facilities. The ambiance is serene and conducive to relaxation. Accommodations are generously sized and well-appointed, meeting most guest expectations. While the staff demonstrated courtesy and friendliness, the service occasionally appeared somewhat hurried.
Upon arrival at the designated check-in time, our accommodation was not yet prepared, which presented an inconvenience given our limited timeframe. Nevertheless, the staff addressed this matter with appropriate professionalism. Regarding the Long Bar, it appears to cater predominantly to tourists, and despite available table seating, we were initially directed to the bar counter area, which had an unpleasant odor.
Dear Jukka, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the historic charm along with your beautiful suite at Raffles. We truly appreciate your feedback regarding the check-in experience and Long Bar seating and we will share your comments with the team to ensure continued refinement of our service. We warmly look forward to welcoming you back for another memorable and timeless stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear Jukka, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the historic charm along with your beautiful suite at Raffles. We truly appreciate your feedback regarding the check-in experi… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThis hotel was a dream, we had excellent service and an incredible experience from start to finish. Door men were very welcoming, Narinder, Vikirm, Harpreet were incredibly helpful made our stay super pleasant. The hotel is amazing 😻 from suites to shopping experience. We were given a butler that looked after all our needs, James was so helpful and caring, provided us with the best experience we could ever ask for. The history of this hotel is incredible and it was a pleasure to stay there.
NA
Dear Iltizam, Thank you for your wonderful review and for choosing to stay with us at Raffles Singapore. We are delighted to know that your experience was nothing short of a dream, from the warm welcome by our doormen Narendra, Vikram, and Harpreet, to the attentive care provided by your butler James. It brings us joy to hear that the suites and the rich history of our hotel all contributed to making your stay so memorable. Your generous compliments will be shared with the team, who take great pride in creating such experiences. We look forward to welcoming you back for another truly exceptional stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear Iltizam, Thank you for your wonderful review and for choosing to stay with us at Raffles Singapore. We are delighted to know that your experience was nothing short of a dream, from the warm welcome by our doormen Narendra, Vikram, an… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewSo lovely. So charming. So upper class. Wouldn't stay anywhere else in Singapore. The Tea service with the harp. Unbelievable!
Nothing
Dear Wall, Thank you for expressing such magnificent tribute! We are deeply honoured to be your sanctuary in Singapore, where every detail, from the harp’s melody during tea to the timeless charm, is crafted to inspire such devotion. Your words perfectly capture the Raffles spirit, and nothing brings us more joy than knowing we’ve earned your unwavering loyalty. We look forward to the pleasure of welcoming you back for another delightful experience. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear Wall, Thank you for expressing such magnificent tribute! We are deeply honoured to be your sanctuary in Singapore, where every detail, from the harp’s melody during tea to the timeless charm, is crafted to inspire such devotion. Your… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe staff were delightful. Excellent friendly service throughout the stay, We loved chatting about the history of the buildings from the hotel's resident historian. Lots of quiet pleasant spaces to spend time in. Our room was very spacious and supremely comfortable, in one of the oldest parts of the hotel.
Not much to complain about. Maybe could do with a little more information up front about charges for breakfast etc.
Dear Carol, Thank you for sharing your delightful experience at Raffles Singapore. We’re pleased to hear that your stay was filled with fascinating history, and the quiet charm of our heritage spaces. It’s especially rewarding to know that your room in one of our historic wings provided both comfort and character. We appreciate your thoughtful feedback regarding breakfast charges and will ensure clearer communication for future guests. It was a pleasure hosting you, and we hope to welcome you back for another memorable stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear Carol, Thank you for sharing your delightful experience at Raffles Singapore. We’re pleased to hear that your stay was filled with fascinating history, and the quiet charm of our heritage spaces. It’s especially rewarding to know that… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in June 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewVery helpfu and friendlyl staff Overall cleanliness and easy access to trains n buses
I did not like the city location of the hotel
Dear Thavii Devi, Thank you for your kind words about our helpful staff, cleanliness, and convenient access to transport. We appreciate your feedback regarding the city location and hope that despite this, your overall experience was enjoyable. We look forward to welcoming you back for another memorable stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear Thavii Devi, Thank you for your kind words about our helpful staff, cleanliness, and convenient access to transport. We appreciate your feedback regarding the city location and hope that despite this, your overall experience was enjo… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewWell appointed
They charged me twice and did not inform of the 600 deposit until I arrived
Dear darryl, Thank you for sharing your feedback. We regret the inconvenience caused by the billing and the incidental deposit information. Your comments are valued and will help us improve our communication. We hope to have the opportunity to welcome you again and provide a more seamless experience. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear darryl, Thank you for sharing your feedback. We regret the inconvenience caused by the billing and the incidental deposit information. Your comments are valued and will help us improve our communication. We hope to have the opportuni… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewRaffles was simply the best hotel we have stayed in! the attention to detail and service was exceptional. Although the hotel is 200 years old and upholds the traditions and grandeur they have subtly added some modern touches in the bedrooms which enhance the hotel experience.
no improvements needed we liked everything
Dear Robert, Thank you for your kind review. It brings us great joy to know that your stay at Raffles Singapore was nothing short of perfection. Your kind words about our attention to detail and the seamless blend of heritage and modernity are truly appreciated. We are especially heartened to hear that you found everything to your liking. We hope to have the pleasure of welcoming you back for another memorable stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear Robert, Thank you for your kind review. It brings us great joy to know that your stay at Raffles Singapore was nothing short of perfection. Your kind words about our attention to detail and the seamless blend of heritage and modernit… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewEverything
Dear Kim, Thank you for your kind review. We are truly heartened to know you appreciated the rich heritage and timeless elegance of Raffles Singapore. It was our pleasure to have you with us, and we hope to welcome you back again soon for another memorable visit. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear Kim, Thank you for your kind review. We are truly heartened to know you appreciated the rich heritage and timeless elegance of Raffles Singapore. It was our pleasure to have you with us, and we hope to welcome you back again soon for… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewGreat location and very helpful and friendly staff. Facilities were great.
Nothing - had a great time
Dear Akriti, Thank you for your appreciative note. We are delighted to hear that your time with us was thoroughly enjoyable and that the warmth of our team contributed to such a wonderful stay. We hope to have the pleasure of welcoming you back for another excellent stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear Akriti, Thank you for your appreciative note. We are delighted to hear that your time with us was thoroughly enjoyable and that the warmth of our team contributed to such a wonderful stay. We hope to have the pleasure of welcoming y… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in May 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewClassic luxury that lives up to its reputation
Dear Alec, Thank you for your generous praise. It brings us great joy to know that you appreciated our classic luxury and the timeless elegance of our colonial surrounds. We are especially heartened to hear our service lived up to your expectations and it means the world to us. We hope to have the pleasure of welcoming you back for another memorable stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear Alec, Thank you for your generous praise. It brings us great joy to know that you appreciated our classic luxury and the timeless elegance of our colonial surrounds. We are especially heartened to hear our service lived up to your exp… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe suite and hotel facilities (particularly the pool) were excellent. The staff were all extremely helpful, efficient and very friendly. We tried the Writers Bar, The Tiffin restaurant, the pool every day, the Long Bar and the complimentary history tour. The chocolates in the suite were delicious too!
Nothing!
Dear Susan, Thank you for your lovely review. It brings us great joy to know that every aspect of your stay made for a truly memorable experience. We’re especially glad you enjoyed the little touches like the chocolates in your suite and found our team warm, helpful and friendly throughout your visit. It was our pleasure to have you with us and we look forward to welcoming you back for another wonderful stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore
Dear Susan, Thank you for your lovely review. It brings us great joy to know that every aspect of your stay made for a truly memorable experience. We’re especially glad you enjoyed the little touches like the chocolates in your suite and … Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified review