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Reviews of Raffles Singapore 5 stars

1 Beach Road, City Hall, 189673 Singapore, Singapore

#1 of 491 hotels in Singapore

Guests' Choice

Review score

Based on 228 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.7

  • Facilities

    9.8

  • Staff

    9.7

  • Value for money

    8.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    10
    Well above my expectations and a luxurious R&R stay before travelling home
    • Leisure trip
    • People with friends
    • Courtyard Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    I loved everything

    I loved the elegant luxurious grandeur that was depicted from the past but was also modern. The staff were also outstanding fitting in with the grandeur and treating us like royalty. The room was even better than the photos it was like living in a grand apartment.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    It was a perfect stay ….
    • Leisure trip
    • Family with young children
    • State Room Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Historical Grand Hotel for exclusive experience
    • Leisure trip
    • Couple
    • Courtyard Suite King
    • Stayed 1 night

    Upon arrival at the designated check-in time, our accommodation was not yet prepared, which presented an inconvenience given our limited timeframe. Nevertheless, the staff addressed this matter with appropriate professionalism. Regarding the Long Bar, it appears to cater predominantly to tourists, and despite available table seating, we were initially directed to the bar counter area, which had an unpleasant odor.

    The property boasts a palpable sense of history, complemented by well-maintained and thoughtfully renovated facilities. The ambiance is serene and conducive to relaxation. Accommodations are generously sized and well-appointed, meeting most guest expectations. While the staff demonstrated courtesy and friendliness, the service occasionally appeared somewhat hurried.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Incredible
    • Leisure trip
    • Couple
    • Courtyard Suite King
    • Stayed 2 nights
    • Submitted via mobile

    NA

    This hotel was a dream, we had excellent service and an incredible experience from start to finish. Door men were very welcoming, Narinder, Vikirm, Harpreet were incredibly helpful made our stay super pleasant. The hotel is amazing 😻 from suites to shopping experience. We were given a butler that looked after all our needs, James was so helpful and caring, provided us with the best experience we could ever ask for. The history of this hotel is incredible and it was a pleasure to stay there.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    If you stay in Singapore, stay at RAFFLES SINGAPORE. You will love Singapore.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Double Beds
    • Stayed 1 night

    Nothing

    So lovely. So charming. So upper class. Wouldn't stay anywhere else in Singapore. The Tea service with the harp. Unbelievable!

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    A memorable experience.
    • Leisure trip
    • Couple
    • Courtyard Suite King
    • Stayed 2 nights

    Not much to complain about. Maybe could do with a little more information up front about charges for breakfast etc.

    The staff were delightful. Excellent friendly service throughout the stay, We loved chatting about the history of the buildings from the hotel's resident historian. Lots of quiet pleasant spaces to spend time in. Our room was very spacious and supremely comfortable, in one of the oldest parts of the hotel.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    The Dream Hotel of Singapore
    • Leisure trip
    • Family with young children
    • State Room Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    I did not like the city location of the hotel

    Very helpfu and friendlyl staff Overall cleanliness and easy access to trains n buses

    Stayed in July 2025

  • Reviewed: 30 July 2025

    10
    Perfection
    • Leisure trip
    • Couple
    • Studio Suite King
    • Stayed 3 nights

    no improvements needed we liked everything

    Raffles was simply the best hotel we have stayed in! the attention to detail and service was exceptional. Although the hotel is 200 years old and upholds the traditions and grandeur they have subtly added some modern touches in the bedrooms which enhance the hotel experience.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    What a beautiful hotel with so much history and classs.
    • Leisure trip
    • Solo traveller
    • State Room Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in July 2025

  • Reviewed: 19 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Courtyard Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - had a great time

    Great location and very helpful and friendly staff. Facilities were great.

    Stayed in June 2025

  • Reviewed: 11 July 2025

    10
    Superb customer service in the beautiful surrounds of the colonial past
    • Leisure trip
    • Couple
    • Courtyard Suite King
    • Stayed 1 night
    • Submitted via mobile

    Classic luxury that lives up to its reputation

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Fantastic.
    • Leisure trip
    • Couple
    • Studio Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    The suite and hotel facilities (particularly the pool) were excellent. The staff were all extremely helpful, efficient and very friendly. We tried the Writers Bar, The Tiffin restaurant, the pool every day, the Long Bar and the complimentary history tour. The chocolates in the suite were delicious too!

    Stayed in July 2025

  • Reviewed: 25 June 2025

    10
    Is it expensive? Yes. Is it worth it ? Absolutely!!
    • Leisure trip
    • Couple
    • Courtyard Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    Wow !! What is there not to like ? Absolutely incredible hotel. Totally deserves its reputation as it is stunning in every way! The staff are just amazing especially Stanley in the Courtyard restaurant- totally above and beyond. Good Customer service personified.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    exceeded my expectations.
    • Business trip
    • Couple
    • State Room Suite King
    • Stayed 2 nights

    nothing really. it was everything I'd hoped for. They do have a strange problem with birds in the outside courtyard during breakfast. We elected to have breakfast outside, which isn't everyones cup of tea. The waiters deal with it in calm (and professional) way but you can tell they are trying to work out what to do in the long term.

    we were upgraded to a fantastic ground floor suite overlooking their main courtyard. Fantastic service. funny, laid back but really professional. I've been wanting to stay there for at least 10 years, and I'm glad to get the opportunity.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    Stunning place
    • Leisure trip
    • Solo traveller
    • Studio Suite King
    • Stayed 1 night
    • Submitted via mobile

    Reception is very slow to check in and check out and it took a week for them to charge my card the correct bill and release the holding deposit.

    Stunning rooms, spa and food

    Stayed in May 2025

  • Reviewed: 13 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Courtyard Suite King
    • Stayed 4 nights

    The history tour we took while staying at the hotel, great room and fantastic service

    Stayed in June 2025

  • Reviewed: 5 June 2025

    10
    The cost was worth it’
    • Leisure trip
    • Solo traveller
    • Studio Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    A bit difficult to find my way around but staff totally happy to help.

    Superb hotel of the highest class.

    Stayed in June 2025

  • Reviewed: 3 May 2025

    10
    Once in a lifetime experience staying in this exquisite property
    • Leisure trip
    • Family with young children
    • Palm Court Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything. Stunningly restored, grand dame with exceptional service and tranquil gardens

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Stepping into Raffles is like stepping into a living legend.
    • Leisure trip
    • Family with young children
    • State Room Suite King
    • Stayed 1 night
    • Submitted via mobile

    From the outside, the place looks quite modest—but once inside, it’s surprisingly intricate and maze-like. After visiting the gym or restaurants, just finding our way back to the room was a little adventure in itself!

    Every room is a suite with a personal butler who was happy to help with anything we needed.

    Stayed in May 2025

  • Reviewed: 30 April 2025

    10
    Brilliant in every way and a highlight of our trip - a must do if you visit Singapore.
    • Leisure trip
    • Couple
    • Studio Suite King
    • Stayed 1 night

    We loved every detail - nothing could be improved.

    The staff were extremely friendly, kind, thoughtful and attentive making every guest feel valued. The building is wonderful to 'live in' - the latest renovation has recreated the majesty and detail of the old Raffles Singapore at the height of its popularity. Full compliments to Accor and the interior designer for their thoughtful renovation of this iconic building. We could have spent much longer admiring the splendor. Guests are offered a complimentary history tour which was fascinating.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • State Room Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Price

    Everything

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    A very special experience and worth every penny.
    • Leisure trip
    • Family with young children
    • State Room Suite King
    • Stayed 1 night

    From start to finish, everything about Raffles lived up to our expectations. In the past I have been slightly anxious about staying in high end hotels but everyone made us feel at home.

    Stayed in April 2025

  • Reviewed: 1 April 2025

    10
    The best stay of my whole life.
    • Leisure trip
    • Solo traveller
    • State Room Suite King
    • Stayed 3 nights

    Nothing it was perfect.

    The room was beautiful and well appointed. I pad operated curtains, lights and t v. I had a parlour, bedroom and a bathroom.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    10
    This was a dream stay that did not disappoint as it was perfect! A very unforgettable experience x
    • Leisure trip
    • Couple
    • Studio Suite King
    • Stayed 1 night
    • Submitted via mobile

    It was all perfect!

    This was a treat to myself and my partner with some money that my late mother left me when she died. It was amazing and well worth the money. We were very spoilt and lived every minute of it. The complementary Gin sling and chocolates on arrival were a lively surprise. Breakfast was great - served in the beautiful Tiffin room. We ordered dinner in our room which was lovely and then visited the long bar for a drink. The staff at the swimming pool area were friendly and welcoming - they could not do enough for us! Our butler was very helpful and made us very welcome. What a beautiful building too. It has been my dream to stay a night at Raffles and it did not disappoint! Thank you so much for such an amazing experience x

    Stayed in March 2025

Showing 1 – 25

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