Fabulous eco building and lovely pool. Good central location and close to MRT

Stayed in August 2025

Close to every place. Location . And amazing view

Very nice and welcoming

Stayed in August 2025

Nil

Everything was lovely

Stayed in August 2025

Everything

The best

Stayed in August 2025

Everything

Simply amazing

Stayed in August 2025

The hotel is gorgeous, with lots of greenery. The room was lovely and spacious. Bed and pillow super comfy. The breakfast had a lot of variety and was delicious.

Stayed in August 2025

Food in the club lounge was cold, so this was very disappointing, considering we paid extra for the high level room with club benifits. We went up for breakfast on our first morning and the bacon, sausages and cooked tomatoes were all served up cold/ only the poached eggs were hot . Very poor considering there were 3 chefs up there. Then the next night we tried the free drinks and asked for a steak which was on offer/ again it had been ore cooked and served up barely warm

Fantastic location alongside china town Great breakfast downstairs Staff very helpful

Stayed in August 2025

The buffet dining room was very loud. The food looked great, but we decided to pass because of the noise snd crowds.

The perfect location. Within walking distance of the main tourist locations. Wonderful swimming pool.

Stayed in August 2025

Incredible stay. Pool is a real selling point of the hotel however the rooms, staff, breakfast and overall facilities are also amazing.

Stayed in August 2025

We didn’t like the breakfast. Most of the food was Asian, and as guests from the Middle East we missed having options such as olives, avocado, cheese, a greater variety of yogurt, and fries. However, we do acknowledge that the Asian dishes were excellent.”

This hotel has an excellent location, making it very convenient for exploring the area. The staff were exceptionally kind, attentive, and always willing to help with anything I needed. My room was clean, comfortable, and well-maintained, and the spa facilities were truly outstanding — a perfect place to relax after a long day. Overall, a wonderful experience that exceeded my expectations

Stayed in August 2025

There wasn’t anything I didn’t like. All fabulous. The coffee and tea could be improved. There was only 2 choices of tea in room and buffet. Westerners prefer English breakfast tea. We also like chamomile. A bigger variety of tea would be good.

Really lovely. Overall modern, clean and spacious. Loved the environmental vibe.

Stayed in August 2025

The check-in process takes quite long, and it builds up ques, which does not look very good.

The location was perfect. The staff were great and made me and my family feel like we are at home.

Stayed in August 2025

Nothing

We really enjoyed the stay. Excellent staff.

Stayed in August 2025

The restaurant of the hotel was very expensive for Singapore and the only option they had for lunch is a Lobster themed buffet. I am allergic to seafood so it was not for me at all..

Beautiful award-winning design of the building, well appointed comfortable rooms, high ceilings in the bedrooms (not very common for hotels), our kids loved pool area.

Stayed in August 2025

A fabulous hotel for a base when visiting Singapore, in a great location. Felt wonderfully looked after by the friendly staff throughout our entire stay, would love to come back! Hotel itself beautiful, luxurious and super-clean.

Stayed in July 2025

Nothing

Everything. Style and architecture were amazing. Love the bird cages so photogenic. Gorgeous pool. Fabulous breakfast even a mirror to help put in contact lenses and usb sockets in room. Blinds and light switches all high tech definitely well deserving of its 5*. Hotel reception and staff were warm and welcoming felt inviting unlike some other more clinical yet more expensive hotels. Would definitely stay again. Easily within walking distance to china town area . Gorgeous rain shower and bath with a view

Stayed in August 2025

The rooms were very small compared to what we have experienced in other hotels.

Very centrally located and the hotel had a very good vibe.

Stayed in August 2025

Conveniently located close to many attractions, mrt, unique architecture, great swimming pool and facilities, delicious breakfast with many choices and excellent hospitality

Stayed in August 2025

No quiet bar area in the evening after 8 - had to walk length of hotel including through very hectic large restaurant to get to a loud main bar etc.

Staff very helpful & friendly. Beauty of the plants in and surrounding hotel.

Stayed in August 2025

I was a little upset at one point. The clerk did not take a deposit. My husband and I had a small lunch in Lime Restaurant. I gave the waitress my room number. We had to run as our tour had arrived. I went to make sure everything was ok, which I did not doubt as I had given my room number, no one was at the counter and we had to run. That night we wenyt for a light dinner after out=r tour. The waitress from the morning told us that she could not put the lunch on our room as the deposit had not been taken. We paid then and there for both lunch and dinner. next morning there was a note under our door that we had not paid for lunch. Then at breakfast the lady at the front desk told us, infant of many other patrons, You did not pay for your lunch. I assured her we did. She asked to see the receipt so I went back to my room and got the receipt. She then took photos of both receipts, lunch and dinner. I thought it was over. That night we came back to our room and there was a message on our TV. Again that we had not pain the lunch. I went down and told the lady we had and asked her if she would like to see my bank statement as they already had photos of our receipt. I told her we would hardly skip town for $58. That did put a bit of a downer on that day. But the rest was Lovely.

Breakfast was lovely. Staff were lovely. Room was lovely. The stay for us was lovely.

Stayed in August 2025

Great location, very friendly staff, great breakfast buffet

Stayed in July 2025

Nothing

Location and Cleanliness

Stayed in August 2025

A couple of things. The small bathroom mirror couldn't be pulled further out so was hard to use it to see to put on makeup and the bathroom didn't have really bright lights. The second thing is that the morning we left at 6am, there was a guy who worked outside and he did not bother to greet us or help us with our bags, which was a disappointing way to end our stay because all the other staff had been so friendly and helpful. The only way I can identify him is that he is Indian because he never came close wnough for us to see his name. It was our first time encountering him.

The room was comfortable and the bathroom spacious, nice couch and good bed. We asked for firmer pillows and fantastic ones were delivered to our room straight away. The staff in the lounge were lovely, especially Janissa (not sure how to spell her name). She made the perfect coffee and always remembered what we liked to drink in the mornings. It was service with a smile from her and her team. Each time we needed to request anything, it was attended to very promptly. All the staff in reception are friendly and always smile whenever anyone enters the hotel. Such a warm welcome.

Stayed in August 2025

My only criticism - The general toilet were too dark, particularly by the pool area- think this led to the floors and general cubicles looking and smelling a little unpleasant ( as though too dark to navigate the toilet seat)

Excellent Location and great decor. Comfy bed. Lovely breakfast. Friendly bar staff

Stayed in August 2025