Reviews of PARKROYAL COLLECTION Pickering, Singapore 5 stars

Dear Yann, Thank you for your feedback and for appreciating our green walls and location. I apologize for the inconvenience caused by the renovation smell, payment issues, and communication challenges during your stay. We take your comments seriously and will work to improve clarity and guest experience moving forward. Inspiringly yours Jon Yau Rooms Divisions Manager

Dear Yann, Thank you for your feedback and for appreciating our green walls and location. I apologize for the inconvenience caused by the renovation smell, payment issues, and communication challenges during your stay. We take your comment… Show more

Dear Samantha, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us — from the lush greenery around the hotel to the spacious and cozy room. It’s great to know the bed and pillows provided the comfort you needed, and that our breakfast variety hit the spot! Your kind words truly mean a lot to our team, and we’re so glad we could help make your stay a memorable one. We look forward to welcoming you back again soon. Inspiringly yours, Jon Yau Rooms Division Manager

Dear Samantha, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us — from the lush greenery around the hotel to the spacious and cozy room. It’s great to know the bed and pillows provided… Show more

Dear [Guest's Name], Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed our fantastic location near Chinatown, appreciated the variety at breakfast, and found our team helpful — your kind comments truly mean a lot to us. However, we’re very sorry to hear that the Club Lounge experience did not meet your expectations. Please accept our sincerest apologies for the temperature and quality of the food served. We fully understand your disappointment, especially as you selected a high-level room with Club benefits expecting a premium experience. Your feedback has already been shared with our team to ensure immediate improvements are made, including stricter quality checks during service hours. We genuinely appreciate your honest feedback, as it helps us identify areas where we can do better. We hope to have another opportunity to welcome you back for a stay that exceeds expectations in every way. Inspiringly yours, Jon Yau Rooms Division Manager

Dear [Guest's Name], Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed our fantastic location near Chinatown, appreciated the variety at breakfast, and found our team helpful — your kind co… Show more

Dear Claudia, Thank you for taking the time to share your feedback with us. We’re pleased to hear you appreciated our architecture and location — it’s always wonderful to know that these elements left a positive impression. We’re sorry to learn that other aspects of your stay, particularly the service and breakfast experience, did not fully meet your expectations. Your comments regarding the value and comparison to other high-end hotels are noted and will be shared with our management and culinary teams. We are continuously reviewing our offerings to ensure they provide both quality and value, and your feedback is invaluable in helping us do so. We truly hope to have the opportunity to welcome you back in the future and provide you with a more memorable and satisfying experience. Inspiringly yours, Jon Yau Rooms Division Manager

Dear Claudia, Thank you for taking the time to share your feedback with us. We’re pleased to hear you appreciated our architecture and location — it’s always wonderful to know that these elements left a positive impression. We’re sorry t… Show more

Dear Edward, Thank you for your kind feedback. We are delighted to hear that you enjoyed our excellent location and wonderful swimming pool. Your compliments mean a lot to us. However, we regret that the noise and crowd in the buffet dining room affected your dining experience. Please accept our apologies for any discomfort caused. We will certainly review this with our team to explore ways to enhance the ambiance for our guests. Thank you once again for sharing your thoughts. We hope to welcome you back to PARKROYAL COLLECTION Pickering, Singapore in the near future. Inspiringly yours, Jon Yau Rooms Divisions Manager

Dear Edward, Thank you for your kind feedback. We are delighted to hear that you enjoyed our excellent location and wonderful swimming pool. Your compliments mean a lot to us. However, we regret that the noise and crowd in the buffet din… Show more

Dear Victoria, Thank you for your wonderful feedback. We are thrilled to hear that your stay was incredible and that our pool, rooms, staff, breakfast, and facilities all contributed to a memorable experience. It means a great deal to us that we are now on your bucket list of hotels! We look forward to welcoming you back to PARKROYAL COLLECTION Pickering, Singapore in the near future. Inspiringly yours, Jon Yau Rooms Divisions Manager

Dear Victoria, Thank you for your wonderful feedback. We are thrilled to hear that your stay was incredible and that our pool, rooms, staff, breakfast, and facilities all contributed to a memorable experience. It means a great deal to us … Show more

Dear Adnan, Thank you for your feedback. We are glad you enjoyed the greenery around the hotel. However, we apologise for the issue with the air conditioning and will look into this to ensure a more comfortable stay in the future. We appreciate your comments and hope to welcome you back to PARKROYAL COLLECTION Pickering, Singapore. Inspiringly yours, Jon Yau Rooms Divisions Manager

Dear Adnan, Thank you for your feedback. We are glad you enjoyed the greenery around the hotel. However, we apologise for the issue with the air conditioning and will look into this to ensure a more comfortable stay in the future. We app… Show more

Dear Fahme, Thank you very much for your kind and detailed review. We are delighted to hear that you enjoyed our excellent location, attentive staff, comfortable rooms, and outstanding spa facilities. It is wonderful to know that your overall experience with us exceeded your expectations. We also appreciate your feedback regarding our breakfast offerings. While we are pleased that you found the Asian dishes excellent, we understand your desire for a wider variety of options to suit different tastes and preferences. Please be assured that your comments will be shared with our team as we continually strive to enhance our guest experience. Thank you once again for choosing PARKROYAL COLLECTION Pickering, Singapore. We look forward to welcoming you back in the future. Inspiringly yours, Jon Yau Rooms Divisions Manager

Dear Fahme, Thank you very much for your kind and detailed review. We are delighted to hear that you enjoyed our excellent location, attentive staff, comfortable rooms, and outstanding spa facilities. It is wonderful to know that your ove… Show more

Thank you for sharing your wonderful feedback! We're thrilled to hear that you loved the modern, clean, and spacious atmosphere, as well as the overall environmental vibe. It's great to know that everything met your expectations, and we're happy that you had such a positive experience. We truly appreciate your suggestion about expanding the tea selection. English Breakfast and Chamomile are excellent choices, and we’ll definitely take your input into account to offer a wider variety of teas in both the rooms and buffet. Your feedback helps us improve, and we’re always striving to make our guests’ experience even better. We hope to welcome you back soon! Inspiringly yours, Jon Yau Rooms Division Manager

Thank you for sharing your wonderful feedback! We're thrilled to hear that you loved the modern, clean, and spacious atmosphere, as well as the overall environmental vibe. It's great to know that everything met your expectations, an… Show more