8.0

Reviews of Hotel NuVe Urbane 4 stars

3 KING GEORGE AVENUE, Lavender, 208582 Singapore, Singapore

  • Norman

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The staff were exceptionally helpful and kind. The pool and roof garden, although small, was great.

  • Austin

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review

    Very clean, staff were friendly, very comfortable stay overall

    Property response:

    Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you found the hotel clean, our staff friendly, and your stay comfortable overall. Your comment, “Would stay again always,” truly means a lot to us — there’s no greater compliment. We look forward to welcoming you back again!

    Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you found the hotel clean, our staff friendly, and your stay comfortable overall. Your comment, “Would stay again a… Show more

    Hotel NuVe Urbane
    21 August 2025
  • Janina

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    I like the cleanliness and the friendliness of the staff. The staff during our check out even called and book a taxi for us.

    Na

    Property response:

    Thank you for your excellent review! We're so pleased to hear that you appreciated the cleanliness of our hotel and the friendliness of our staff. It’s wonderful to know our team could assist you with booking a taxi during checkout — we’re always happy to help make our guests' experience as smooth as possible. We truly appreciate your kind feedback and hope to welcome you back again soon.

    Thank you for your excellent review! We're so pleased to hear that you appreciated the cleanliness of our hotel and the friendliness of our staff. It’s wonderful to know our team could assist you with booking a taxi during checkout — we… Show more

    Hotel NuVe Urbane
    21 August 2025
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  • Samo4travel

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review

    Check in: Check is at 15:00 and we came at 17:00 and they told us room is not ready and when we asked if we can check out later they said no. Location: it is not so close to metro station, hotel states it is 5 min but it is closer to 10-15 especially if you are with kids. Pool: we had room with exit to the pool where we had to "fly over " the bed cause the room is so small to reach the balcony doors to exit to pool. Pool opens at 7 am so we had early wake up from kids jumping and shouting early in the morning. Room size: we had delux room but it was so small that you have to walk over the bed to reach the other side of the bed. There is not enough place in the room put put your luggage.

    Property response:

    Thank you for sharing your experience with us. We’re genuinely sorry to hear that your stay didn’t meet your expectations, and we appreciate the opportunity to respond to your concerns. Regarding your check-in experience, we sincerely apologize for the delay upon your arrival. While this is not the standard we aim to maintain, please note that we did offer a late check-out option to help accommodate your schedule, though we understand it may not have met your needs at the time. As for our location, we are approximately 6–8 minutes walking distance from the nearest metro station, though we understand it may feel longer, especially when traveling with young children. We’ll take your feedback into account and look at ways to better communicate this in our descriptions. We’re also sorry to hear the room size and layout didn’t meet your expectations. While our Pool Access rooms are designed for comfort and poolside access, we understand that the space may feel limited when traveling with extra luggage or with family. We’re reviewing this feedback closely to explore how we can enhance both room layout and sound insulation near the pool area to reduce early morning disturbances. Your feedback is valuable to us, and while we regret that your stay was not a positive one, we do hope you might reconsider in the future, so we have another chance to provide a better experience.

    Thank you for sharing your experience with us. We’re genuinely sorry to hear that your stay didn’t meet your expectations, and we appreciate the opportunity to respond to your concerns. Regarding your check-in experience, we sincerely apol… Show more

    Hotel NuVe Urbane
    21 August 2025
  • Richard

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Staff were exceptionally friendly and helpful.

    Well situated for Kampong Glam and Little India, but a little further out from the Bay and Colonial District.

    Property response:

    Thank you for your kind review! We're delighted to hear that our team made a positive impression — we truly believe that friendly and helpful service makes all the difference, and your words mean a lot to us. We're glad you enjoyed our location near Kampong Glam and Little India. While we may be a bit further from the Bay and Colonial District, we hope you found it easy to get around and explore all that Singapore has to offer. We appreciate your thoughtful feedback and hope to welcome you back again soon!

    Thank you for your kind review! We're delighted to hear that our team made a positive impression — we truly believe that friendly and helpful service makes all the difference, and your words mean a lot to us. We're glad you enjoye… Show more

    Hotel NuVe Urbane
    21 August 2025
  • 7.0 Good
    Gusshi

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
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  • Estrada

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The hotel is admittedly small. But it was surprisingly all that you need. Front desk staff was pleasant and helpful. Lobby is clean. You can smell that it is. The elevator isn’t that well maintained but it was okay. Halls were very clean. Upon entering the room, you should expect it to be tiny. But the bed, sheets and overall vibe was cozy. We slept like babies! Bathroom was small but also cute! They gave out free snacks! Great water pressure and adjustable temperature of the aircon. Good lighting also in the room. Swimming pool was good too. Surprised by the size of the window considering it is Singapore where windows also affect overall price.

    The carpets. Felt a bit dirty. Under the bed was an item from previous guest. So they should clean that too. I hope the windows was one way. Since we were at the fourh floor and didnt want anyone seeing our room.

    Property response:

    Thank you for your kind and detailed review. We're so pleased to hear you enjoyed your stay — from our cozy room and clean facilities to our helpful front desk and thoughtful touches like snacks and good lighting. We sincerely apologize for the missed item under the bed and the condition of the carpet. We've addressed this with our housekeeping team to ensure better attention to detail moving forward. We’ll also look into improving elevator maintenance and clarifying the privacy features of our windows for added comfort. Your feedback is truly appreciated, and we hope to welcome you back for an even better stay in the future!

    Thank you for your kind and detailed review. We're so pleased to hear you enjoyed your stay — from our cozy room and clean facilities to our helpful front desk and thoughtful touches like snacks and good lighting. We sincerely apologiz… Show more

    Hotel NuVe Urbane
    19 August 2025
  • Maurice

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review
  • Kinney

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Kinney

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Damiano

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Barry

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Nazar

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Talib

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Cleanliness needs improvement. Rooms are very small. Pool area is noisy due to outside visitors; rooms lack proper sound isolation. No enforcement of pool rules; noise from other guests is constant throughout the day. Furniture is old and needs updating.

    Property response:

    Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet your expectations. Your comments regarding room size, cleanliness, noise levels, and the condition of the furniture are taken seriously. We understand how important these factors are to a comfortable experience, and we're actively working on improvements, including updating our rooms and reviewing our noise and pool area policies. We appreciate your honest input and hope you'll consider giving us another chance in the future to provide a better stay.

    Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet your expectations. Your comments regarding room size, cleanliness, noise levels, and the condition of the furniture are taken se… Show more

    Hotel NuVe Urbane
    15 August 2025
  • Mohamed

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Location was perfect.

    Room size

    Property response:

    Thank you for your kind words about our cleanliness, team, and location. We’re glad you enjoyed your stay with us. We note your comment about the room size and will keep it in mind for future improvements. We hope to welcome you back soon for another pleasant visit.

    Thank you for your kind words about our cleanliness, team, and location. We’re glad you enjoyed your stay with us. We note your comment about the room size and will keep it in mind for future improvements. We hope to welcome you back soon … Show more

    Hotel NuVe Urbane
    10 August 2025
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  • David

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Recent renovation was good

    Very Close to prostitute shops Small bed Small swimming pool Strong synthetic cleaning product artificial scent

    Property response:

    Thank you for sharing your feedback with us. We’re pleased to hear that you appreciated our recent renovations. We regret to learn that certain aspects of your stay did not meet your expectations. Your comments regarding our location, bed size, pool, and the scent of our cleaning products have been noted, and we will review them with our team to see where improvements can be made. We value all guest feedback as it helps us enhance our services and facilities, and we hope you might reconsider and give us another opportunity to provide you with a more enjoyable stay in the future.

    Thank you for sharing your feedback with us. We’re pleased to hear that you appreciated our recent renovations. We regret to learn that certain aspects of your stay did not meet your expectations. Your comments regarding our location, bed … Show more

    Hotel NuVe Urbane
    10 August 2025
  • Yeo

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Staff was friendly, helpful and informative. Rooms are very clean but a bit small. Location is good accessible to food outlets, MRT and bus stations.

    The sound proof was quite bad as you can hear noises from outside quite clear. A bit annoying...

    Property response:

    Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our friendly and helpful team, the cleanliness of our rooms, and our convenient location near food outlets and public transport. We’re sorry to learn that noise from outside affected your comfort. We understand how important a peaceful stay is, and we’ll look into possible improvements to enhance soundproofing for our guests. We truly appreciate your comments as they help us serve you better, and we look forward to welcoming you back for an even more pleasant experience.

    Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our friendly and helpful team, the cleanliness of our rooms, and our convenient location near food outlets and public transport. We’re sorry to learn tha… Show more

    Hotel NuVe Urbane
    10 August 2025
  • Chris

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
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  • Tomwa

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Tomwa

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Rezk

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
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  • Mayur

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • Machon

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Exception. The staff were extremely polite, friendly and helpful. The room was clean and attended to daily. The pool was very refreshing, clean and a fantastic way to cool off and recharge. The complimentary minibar was replenished daily, a major plus. Perfect location. Short walk to Lavendar MRT, Jalan Besar MRT and Nicholl Highway MRT. As our flight was not leaving until late at night, we were able to store our luggage in the lobby and sightsee during the day. We travelled from Lavendar MRT to the Changi Airport MRT, and it was quick and effortless. I would highly recommend the wonderful Hotel Nu Ve Urbane. Should I return to sensational Singapore, I will definitely stay there again.

    The only negative was the lack of available pool towels. It was so hot in Singapore, it did not really cause any problem.

    Property response:

    Dear Valued Guest, Thank you so much for your wonderful review and kind words. We're truly delighted to hear that you had such a positive experience at Hotel NuVe Urbane—from our friendly staff and clean rooms to the refreshing rooftop pool and complimentary minibar. It’s great to know you enjoyed our convenient location and found travel to and from the airport smooth and easy. We’re especially pleased that our team could assist with your luggage and help make the most of your final day in Singapore. Thank you also for your feedback about the pool towels. We appreciate your understanding and will work on improving availability, especially during the hotter days. We’re honored to be your hotel of choice in Singapore, and we would be thrilled to welcome you back on your next visit. Warm regards, Kameesh Hotel Manager

    Dear Valued Guest, Thank you so much for your wonderful review and kind words. We're truly delighted to hear that you had such a positive experience at Hotel NuVe Urbane—from our friendly staff and clean rooms to the refreshing roofto… Show more

    Hotel NuVe Urbane
    5 August 2025
  • Chee

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Li

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
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