Reviews of Lanson Place Winsland, Singapore 5 stars
167 Penang Road, Orchard, 238462 Singapore, Singapore
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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewAbsolutely amazing stay, everything was perfect location, cleanliness and comfort. We were staying as a family of 7 in three different accommodation types which were all great and suited our needs. Biggest shoutout to THE most amazing and genuine staff - Ashok and his entire team took such great care of us and made our stay one to remember. I travel a lot for work in Asia and this place truly felt like coming home (again) to Singapore. THANK YOU <3
NOTHING!
Dear Booking.com Member, Good day! Thank you so much for your lovely feedback! We're delighted to hear that Ashok made your stay even more memorable and pleasant — he truly embodies the spirit of our dedicated and caring team. We are committed to providing not just comfortable, clean, and safe accommodation, but also exceptional service that makes every stay special. Your kind words mean a lot to us and motivate us to keep doing our best. We look forward to welcoming you back again soon! Kind regards, Mike Chan Residence Manager
Dear Booking.com Member, Good day! Thank you so much for your lovely feedback! We're delighted to hear that Ashok made your stay even more memorable and pleasant — he truly embodies the spirit of our dedicated and caring team. We are comm… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe location was excellent - 5 mins walk from Somerset metro station & 10mins from Dhoby Ghaut. 5 mins to local supermarket and shopping mall (Orchard Gateway/Central). The staff were superb (especially Ashok on Reception) - friendly, helpful, professional. Allowed me to check in early and took me (and my bags) to my room and explained things. They spoke excellent English and were able to answer all my questions about the local area and getting to places in Singapore. The room had a full-sized fridge (with ice box), kettle, coffee machine and microwave - allowing a degree of self-catering if needed. Cutlery is provided but no plates/bowls. (There is also a fully equipped communal kitchen that guests can use if desired). Modern ensuite with clean towels every day, and tea/coffee supplies replaced every day. Bed was made every day and sheets changed after 3/4 days. The Air-conditioning was invaluable and worked a treat! Secure access via lift and key card. Hotel facilities included a (small but functional) gym with cardio machines and free weights, and a 15x5m swimming pool on the roof. My flight out didn't depart until late evening and although I had to check out of my room by 12noon, the hotel let me leave all my bags with them during the day, and also use the shower/changing rooms at the swimming pool to freshen up (and re-pack) before leaving for the airport. In Summary - comfortable room, very good facilities, great location, and wonderful staff. I would definitely recommend Lanson Place, and will be looking to stay here again if I return to Singapore
Some plates/bowls in the room (to supplement the cutlery) would be useful. Some TV channel signals were patchy at times - but generally OK.
Dear Lynne, Good day! TThank you so much for your lovely review! We're thrilled to hear that you enjoyed our prime location — offering both convenience and tranquility — and that our friendly and devoted hosts made your stay a memorable one. A special shout-out to Ashok for going above and beyond! For your next visit, you might like to explore our other room categories, which feature a fully equipped kitchenette and in-room washer & dryer — perfect for longer stays and designed to ease the burden of travel. We look forward to welcoming you back soon! Kind regards, Mike Chan Residence Manager
Dear Lynne, Good day! TThank you so much for your lovely review! We're thrilled to hear that you enjoyed our prime location — offering both convenience and tranquility — and that our friendly and devoted hosts made your stay a memorable on… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewCentral location, clean rooms and nice pool
A lot of maintenance when we were staying there - wifi was down and corridors were busy with workers
Dear Ming Lee, Good day! Thank you for sharing your feedback with us. We're thrilled to hear that you loved our prime location — being close to amenities certainly adds to the convenience and comfort of your stay. We also appreciate your understanding regarding the scheduled air-conditioning servicing. It's part of our regular preventive maintenance to ensure everything stays in top condition for our guests. As for the Wi-Fi, we’re happy to share that we've recently upgraded our speed to provide an even smoother and more reliable connection. We look forward to welcoming you back soon! Kind regards, Mike Chan Residence Manager
Dear Ming Lee, Good day! Thank you for sharing your feedback with us. We're thrilled to hear that you loved our prime location — being close to amenities certainly adds to the convenience and comfort of your stay. We also appreciate your … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewI liked the staff, very courteous but also the location in Singapore, very practical. I loved the swimming pool on the rooftop, the gym room as well. The appartement was small but very accomodating. Bathroom was very well equipped.
No view from the appartment with almost no daylight.
Dear Florian, Good day! Thank you for the lovely review. We’re thrilled to hear you enjoyed your stay with us. Our rooftop pool and gym are indeed favorite spots among our residents—perfect for unwinding or getting in a good workout after a long day out or a busy day at work. For your future visits to Singapore, we invite you to explore our other room types, which may better suit your travel needs and preferences. We look forward to welcoming you back soon! Kind regards, Mike Chan Residence Manager
Dear Florian, Good day! Thank you for the lovely review. We’re thrilled to hear you enjoyed your stay with us. Our rooftop pool and gym are indeed favorite spots among our residents—perfect for unwinding or getting in a good workout afte… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewClean. Great location. Good facilities.
How loud the cleaners were in adjacent room.
Dear Emma, Good day! Thank you for staying with us, and for your kind words about our prime location & facilities offered. We’re glad you appreciated the convenience of being close to nearby amenities—it’s one of the highlights our guests often enjoy. Please accept our sincere apologies for the unpleasant noise caused by our housekeeping team. While they are devoted to maintaining a clean and welcoming environment, we understand that their activity may have disrupted your peace. We take your feedback seriously and will be retraining our staff to ensure minimal noise, so that all our residents can enjoy a truly tranquil stay. We look forward to welcoming you back to Lanson Place Winsland Singapore in the near future! Kind regards, Mike Chan Residence Manager
Dear Emma, Good day! Thank you for staying with us, and for your kind words about our prime location & facilities offered. We’re glad you appreciated the convenience of being close to nearby amenities—it’s one of the highlights our guest… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewCentral location, easy access to Somerset MRT / huge choice of buses, Orchard Road, supermarkets, Killiney Road food centre. Friendly staff and atmosphere. Rooms nicely cared for and very clean. Comfortable bed. Petite but very clean and well appointed bathroom and kitchen (studio apartment). The room servicing was excellent, everything was spotless. Communication during the booking and en route (I had a delay and needed to update) was prompt, courteous and informative. Thanks for a very good stay; I would be very happy to stay again. Although the studios don't have washing machines, there are communal machines free of charge on two different floors, so that's very easy.
There was nothing to dislike, but just a couple of things to bear in mind. The studio rooms are internal and have no view, only an internal facing window into the courtyard. If you want daylight / a view, you need a one-bed apartment or bigger. I would have liked a chair in the room, because apart from a high stool at the kitchen counter, there is nowhere to sit other than on the bed. It is probably difficult to provide more seating though, given the studios have to maximise space. Given this, I would have liked to be able to leave the room for some kind of communal area / business area to sit and work - even a small one, with perhaps a coffee machine, and a window.... These are pointers, not complaints, I was very happy and worked around the space - the studio size was my own choice.
Dear Daniel, Good day! Thank you for your kind feedback on our devoted hosts and for sharing your great staying experience with us! We are glad you enjoyed your time here. We would also like to recommend our Communal Kitchen located on level 9 - the perfect co-living space where you can enjoy complimentary coffee, local snacks, and a cozy spot to relax or mingle with other residents. We look forward to welcoming you back to Lanson Place Winsland Singapore in the near future! Kind regards, Mike Chan Residence Manager
Dear Daniel, Good day! Thank you for your kind feedback on our devoted hosts and for sharing your great staying experience with us! We are glad you enjoyed your time here. We would also like to recommend our Communal Kitchen located on lev… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewWonderful staff service and welcome the minute I arrived. The location is perfect, close to Orchard Road and all the amenities
Dear Geoff, Good day! Thank you for your kind feedback! We are glad to hear that our devoted hosts extended a warm welcome upon your arrival and delivered wonderful service throughout your stay. We hope you had a delightful time exploring Orchard Road - whether shopping, dining, or enjoying the nearby amenities. We look forward to welcoming you back again soon! Kind regards, Mike Chan Residence Manager
Dear Geoff, Good day! Thank you for your kind feedback! We are glad to hear that our devoted hosts extended a warm welcome upon your arrival and delivered wonderful service throughout your stay. We hope you had a delightful time exploring… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewVery central location, across from Orchard Central and Somerset MRT station. Washing machine and drying rack available. Provide washing detergent. The pool on the top floor is great. The cleaning staff and the concierge staff are very hard working
There is no proper drop off lobby, you have to stop by the road and the facilities are dated. The reception counter staff needs more training. And when we ask for more tissue boxes, never in my life have I ever been asked why I need more tissue boxes. And when I ask about having car park per day, one of the male counter staff told me that it is trouble for them to do it daily. (You have to pay $10 per day for parking). The listing doesn’t feel generous with their services, not rude but just not good enough with what they are charging. In the room upon check in, there are hair in the closet, the sofas are dirty but they did put on bed sheet to cover the sofa. The bed only has one pillow each, the towels are dated. The wallkway to the room is not indoor covered walk way so it’s tricky when it rains. The gym is a small room with and it smells
Dear Khine, Good day! Thank you for your kind compliments on our devoted hosts and the facilities offered. We truly appreciate your understanding regarding the car park arrangement. Our front desk devoted host offered to apply parking access for the entire stay to ease the process and avoid the hassle of daily endorsement, as the car park is managed by a third-party vendor. We sincerely apologize for the shortfall in room cleanliness. Please rest assured that we are retraining our team to maintain our usual high standards. For added convenience, we always prepare an extra box of tissue and toilet roll in our units. Additionally, our housekeeping devoted hosts would be more than happy to provide extra pillows upon request to ensure a restful night's sleep. We hope this isolated incident will not deter you from visiting our serviced residences again. We look forward to the opportunity to welcome you back for a much-improved experience. Kind regards, Mike Chan Residence Manager
Dear Khine, Good day! Thank you for your kind compliments on our devoted hosts and the facilities offered. We truly appreciate your understanding regarding the car park arrangement. Our front desk devoted host offered to apply parking acc… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewSuperb location, close to MRT, orchard, food joints Great facility, very clean
Nothing
Dear Pankaj, Good day! Thank you for your kind feedback, and for taking the time to write about your visit. We are glad to know you enjoyed our prime location, which allowed you to explore a variety of dining options, easy access to the MRT, and a shopping spree along Orchard Road! Our devoted housekeeping team is truly delighted by your kind compliments on the cleanliness of our premises and the facilities offered. We look forward to welcoming you back to Lanson Place Winsland Singapore soon! Kind regards, Mike Chan Residence Manager
Dear Pankaj, Good day! Thank you for your kind feedback, and for taking the time to write about your visit. We are glad to know you enjoyed our prime location, which allowed you to explore a variety of dining options, easy access to the M… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewI loved the no nonsense approach to the self serviced apartments. They are friendly, professional and clean. The beds were comfy, the pool was lovely, the gym was too small but good overall. It was also quiet, well managed and I loved the fact that there was a laundrette and dryer inside as I went through a heap of clothes whilst walking and sweating. Lovely place, would stay again.
I didn't like that I couldn't turn off the lights outside my door as I like it pitch black to sleep.
Dear Kyriacos, Good day! Thank you for your kind words. We are delighted to know you enjoyed our facilities, comfortable bedding, and the complimentary use of our launderette room. Our friendly devoted hosts are always here to assist you with pleasure. We look forward to welcoming you back again soon! Kind regards, Mike Chan Residence Manager
Dear Kyriacos, Good day! Thank you for your kind words. We are delighted to know you enjoyed our facilities, comfortable bedding, and the complimentary use of our launderette room. Our friendly devoted hosts are always here to assist you… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe level of service and friendliness! Mr. Ashok at the reception together with Suleiha and Hakhim, and Auntie Kim of housekeeping were all amazingly efficient, professional, and attentive... always with a smile. Made my long stressful stay a pleasant and personal one! The location cannot be better. I used to live in the neighborhood, so I knew it would be great, and it was!
The room size was very tight. Thought there would be a one-seater coffee table from a photo, but I had to work on a hard high stool on a kitchinette counter.
Dear mic, Good day! Thank you for your great feedback! Our exceptional devoted hosts - Ashok, Suhaila, Hakim and aunty Kim - are truly delighted by your kind words. Their genuine smiles and heartfelt service made your stay a more pleasant and personal one. We will be sure to share your appreciation with them. We invite you to explore our newly enhanced Studio Executive Suite, thoughtfully designed for both comfort and convenience. It features a proper writing desk, a fully equipped kitchenette, and an in-unit washer & dryer - perfect for both short and extended stays. We look forward to welcoming you back to Lanson Place Winsland Singapore in the near future! Kind regards, Mike Chan Residence Manager
Dear mic, Good day! Thank you for your great feedback! Our exceptional devoted hosts - Ashok, Suhaila, Hakim and aunty Kim - are truly delighted by your kind words. Their genuine smiles and heartfelt service made your stay a more pleasant… Show more
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewGreat location, The staff were very courteous and helpful. Suites comfortable and very clean. The roof top pool is lovely.
No complaint.
Dear Jessica, Good day! Thank you for your kind words. We are delighted to know you enjoyed our prime location and the warm hospitality from our devoted hosts. Our housekeeping team takes great pride in ensuring every resident has a clean, comfortable and pleasant stay. The rooftop pool is indeed a perfect spot to unwind and rejuvenate. We look forward to welcoming you back to Lanson Place Winsland Singapore in the near future! Kind regards, Mike Chan Residence Manager
Dear Jessica, Good day! Thank you for your kind words. We are delighted to know you enjoyed our prime location and the warm hospitality from our devoted hosts. Our housekeeping team takes great pride in ensuring every resident has a clean,… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewLocatiom along Penang Road diagonally across from 313@Somerset/Orchardgateway was excellent with some eateries along Killiney Road and a bus stop nearby
Address states 167 Penang Road but actual access and signage is at Eber Road giving rise to drop-off/pickup issues for taxi drivers not familiar with the area. There isn't a proper drop-off/pickup point outside Lanson Place so taxis can only stop along Eber Road and guests have to walk down to the lobby - not good especially when it rains
Dear Dennis Tet Yin, Good day! Happy to hear you had an excellent stay with us! Our serviced suites are in a prime location - just a stone's throw from Somerset MRT station - making it incredibly easy to explore Singapore's malls and vibrant dining scene. For added convenience, the ideal drop off point is on Eber Road. From here, our devoted hosts are always happy to assist with your luggage and offer an umbrella on rainy days. If you need anything at all, just scan the QR code at the reception to reach us on WhatsApp 24/7. We look forward to welcoming you back for another wonderful stay soon! Kind regards, Mike Chan Residence Manager
Dear Dennis Tet Yin, Good day! Happy to hear you had an excellent stay with us! Our serviced suites are in a prime location - just a stone's throw from Somerset MRT station - making it incredibly easy to explore Singapore's malls and vibr… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewLocation was great. Property was clean
As compared to the price, the rooms were little small
Dear Mody, Good day! Thank you for choosing to stay with us! We are delighted to hear that you had a lovely time and truly appreciate your kind words. It's wonderful to know that our devoted hosts made a positive impression with their friendliness, and that you enjoyed our clean premises and prime location. Your feedback means a lot to us and motivates our team to continue providing heartfelt hospitality. We hope to welcome you back again soon for another memorable stay! Kind regards, Mike Chan Residence Manager
Dear Mody, Good day! Thank you for choosing to stay with us! We are delighted to hear that you had a lovely time and truly appreciate your kind words. It's wonderful to know that our devoted hosts made a positive impression with their fri… Show more
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewI liked having the 24-hr reception. Staff were outstanding, always went above and beyond. The pool is great for lap swimming.
Everything was fine.
Dear Sharon, Good day! Thank you for loving our studio apartment! We are thrilled you had a great stay and invite you to explore our other room types on your future visits for a different experience. We are also glad to hear our devoted hosts made a positive impression - ensuring every guest is well taken care of is always our priority. Don't forget to unwind or stay active at our rooftop pool, the perfect spot to enjoy the scenery and relax above the city! We look forward to welcoming you back to Lanson Place Winsland Singapore in the near future! Kind regards, Mike Chan Residence Manager
Dear Sharon, Good day! Thank you for loving our studio apartment! We are thrilled you had a great stay and invite you to explore our other room types on your future visits for a different experience. We are also glad to hear our devoted ho… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewno breakfast - we were in serviced apartment
nothing - everything was excellent
Dear Angela, Good day! Thank you for your lovely feedback! We are so pleased to hear you enjoyed our prime location, excellent facilities, and the warm hospitality of our devoted hosts. It was truly a pleasure having you with us, and we are especially delighted that you have become an ambassador for our serviced residences by introducing us to your family and friends. Your support means the world to us. We look forward to welcoming you back to Lanson Place Winsland Singapore in the near future! Kind regards, Mike Chan Residence Manager
Dear Angela, Good day! Thank you for your lovely feedback! We are so pleased to hear you enjoyed our prime location, excellent facilities, and the warm hospitality of our devoted hosts. It was truly a pleasure having you with us, and we a… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified review2 bed/2bath unit was large, very clean and very comfortable. We used the kitchen for simple breakfasts and it was more than sufficient for our needs. In-unit washing machine was important to us and worked great. Gym is small and becomes a bit congested if there are 4 or more people, but we still used it everyday and appreciated it was available. Pool is also great, our daughter used it for swimming laps. Location is awesome, vibrant Orchard Rd a hop away, and more eateries and a well stocked grocery shop 5mins walk on Killiney Rd. Staff were very friendly, welcoming and helpful.
Dear Manor, Good day! Thank you for your kind words! We are delighted to hear that you loved our spacious and clean unit - it's always our goal to provide a comfortable and welcoming space for our guests. It's wonderful that you had quality family bonding time and enjoyed preparing breakfasts. We agree - having a washer in the unit is definitely a plus, especially when travelling with family! Killiney Road truly is a great spot for dining and unwinding, and we are glad you took advantage of its close proximity to our serviced residences. We hope to welcome you and your family back again soon! Kind regards, Mike Chan Residence Manager
Dear Manor, Good day! Thank you for your kind words! We are delighted to hear that you loved our spacious and clean unit - it's always our goal to provide a comfortable and welcoming space for our guests. It's wonderful that you had qual… Show more
Reviewed: 30 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewHad an amazing stay, the location right next to Orchard St was perfect. The reception staff were incredibly helpful and welcoming. The whole place was spotless and really comfortable, and I especially loved the free launderette - such a great bonus when traveling. The rooftop pool was beautiful and the perfect spot to unwind. Highly recommend!
Dear Iwona, Good day! Thank you for your kind words! Our prime location is truly the icing on the cake! Our devoted hosts are always ready to welcome you with warmth and ensure every guest is well taken care of. The complimentary launderette offers a hassle-free solution, especially for frequent travelers. After a long day out, unwind and recharge at our roof top pool and jacuzzi - the perfect spots to relax and soak in the city view! We look forward to welcoming you back to Lanson Place Winsland Singapore in the near future! Kind regards, Mike Chan Residence Manager
Dear Iwona, Good day! Thank you for your kind words! Our prime location is truly the icing on the cake! Our devoted hosts are always ready to welcome you with warmth and ensure every guest is well taken care of. The complimentary laundere… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe location is good
It is noisy in the early morning You can hear the noise from next door, even the next door opens or closes
Dear WAI KWAN, Good day! Thank you for your kind feedback, and for taking the time to write about your visit. We will look into the door closure mechanism and work on further improvements to enhance your comfort and experience. Please do not hesitate to contact me should you have any plan visiting our serviced suites in the future as it would be my great pleasure to be of assistance to you. Kind regards, Mike Chan Residence Manager
Dear WAI KWAN, Good day! Thank you for your kind feedback, and for taking the time to write about your visit. We will look into the door closure mechanism and work on further improvements to enhance your comfort and experience. Please d… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewSuper convenient locality. Well furnished suites with all the essential modern equipment, I.e washing machine, kitchenette, cutlery & cooking utensils, micro wave, hob, Nespresso coffee machine(4 capsules replaced each day)
The little living space in the Studio Suite would be more comfortable with two small sofas rather than a two-seater sofa which were too upright for comfort. We thought the larger tv could swap with the one in the bedroom
Dear Andrew, Good day! Thank you for your kind feedback, and for taking the time to write about your visit. We are delighted to hear that you enjoyed your stay with us and appreciated our friendly and helpful devoted hosts of the Guest Service team! We look forward to welcoming you back to Lanson Place Winsland Singapore in the near future! Kind regards, Mike Chan Residence Manager
Dear Andrew, Good day! Thank you for your kind feedback, and for taking the time to write about your visit. We are delighted to hear that you enjoyed your stay with us and appreciated our friendly and helpful devoted hosts of the Guest Se… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified review