Reviews of Heritage Collection on Clarke Quay - Mobile App Check-In 3 stars
36 South Bridge Road, Boat Quay, 058670 Singapore, Singapore
#24 of 491 hotels in Singapore
Guests' ChoiceReview score
Based on 586 hotel reviews
9.0Score breakdown
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Cleanliness
9.2
-
Comfort
9.2
-
Location
9.6
-
Facilities
9.0
-
Staff
9.5
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Value for money
8.9
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Free WiFi
9.3
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Reviewed: 27 August 2025
Samad
United Kingdom2 reviews1 helpful vote10“This a great option for a central location where you don’t want to pay for reception desk, in house restaurant etc.”- • Leisure trip
- • Solo traveller
- • Studio Premium
- • Stayed 3 nights
- • Submitted via mobile
Nothing
The rooms were very well designed, comfortable and clean. The team were very responsive and it had laundry facilities (with free washing powder)
Stayed in August 2025
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Reviewed: 24 August 2025
Elizabeth
New Zealand13 reviews8.0Very good- • Leisure trip
- • Couple
- • Studio (No Window)
- • Stayed 3 nights
- • Submitted via mobile
Digital access and bed against the wall.
The location
Stayed in August 2025
-
Reviewed: 23 August 2025
Mihyun
South Korea7 reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveller
- • Studio Single (No window)
- • Stayed 4 nights
- • Submitted via mobile
I had a wonderful stay at Heritage collection hotel. The place was comfortable, clean, and very convenient. Special thanks to Belle, Divina, and Stella — they were always friendly, helpful, and made my stay memorable. I truly enjoyed my time here and would love to come back.
Stayed in August 2025
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Reviewed: 19 August 2025
Jonas
Germany5 reviews1 helpful vote9.0“Good for a 3-Day City Trip”- • Leisure trip
- • Couple
- • Studio
- • Stayed 3 nights
- • Submitted via mobile
The check in app procedure could be impoved as it can get confusing. There are too many messages via email, WhatsApp, booking. Just install the App a few days before your arrival and submit all info. You then get a code to enter the building. On the left of the escalator you can log into wifi, open the App and get your key. Repeat for each door. We would have appreciated some coffee and tea in the room. The refrigerator is a little too large for the room and gets noisy from time to time.
Simple and clean room situated in the center of everything. There are a lot of bars and restaurants in the quarters around, but it was very quite in our room. You can walk to Marina Bay Sands (20-30 minutes), China Town (15 minutes), Little India & Arab Street (30 minutes). Metro is around 7 minutes away. WhatsApp communication worked well, we had no issues. Washing machines and dryer are free to use. Perfect for a 3 day city trip.
Stayed in August 2025
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Reviewed: 16 August 2025
Laura
United Kingdom30 reviews2 helpful votes9.0“A fabulous apartment for your Singapore stay!”- • Leisure trip
- • Couple
- • Studio Premium
- • Stayed 4 nights
- • Submitted via mobile
The apartments are compact, but make use of the space well.
A fantastic location and clean apartment. Washing facilities are a bonus.
Stayed in August 2025
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Reviewed: 15 August 2025
Eleni
Cyprus2 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Studio
- • Stayed 7 nights
- • Submitted via mobile
I had an absolutely amazing stay in Singapore! Everything was so convenient, and the staff went above and beyond to make my visit truly memorable. A special thank you to Vannie, Maica, and Edmar, they were incredibly helpful, friendly, and attentive throughout my stay. Their warm hospitality and professionalism made all the difference. I highly recommend this place to anyone visiting Singapore.
Stayed in August 2025
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Reviewed: 14 August 2025
Itum
Thailand6 reviews1 helpful vote9.0“Good value to stay.”- • Leisure trip
- • Couple
- • Studio (No Window)
- • Stayed 1 night
- • Submitted via mobile
It would be great if you consider extending the check-out time from 11.00 to 12.00.
The hotel is located in good neighborhoods and close to tourist attractions in walking distances such as Hill Street Building, Fort Canning Park, riverside street, Merlion and many restaurants. During our time, Edmar and Maica were helpful and provided good advice. Their WhatsApp channel was responsive to our requests.
Stayed in August 2025
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Reviewed: 13 August 2025
Donna
Australia35 reviews3 helpful votes9.0“Perfect location”- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 4 nights
Excellent location next to Clark and Boat Quays and short walk to Clark Quay MRT. Small but perfectly comfortable room with fridge, microwave and safe. Able to store luggage up to 6pm on departure day. Great customer service.
Stayed in August 2025
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Reviewed: 11 August 2025
Joanne
United States5 reviews2 helpful votes10“A great option for wandering around Singapore!”- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 2 nights
- • Submitted via mobile
My phone wouldn't work with mobile key- spouse's phone did. Made it a little complex when we separated. But success overall.
Location, cleanliness, amenities - especially the laundry. Very walkable to popular areas. Late night food stalls/restaurant across street.
Stayed in August 2025
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Reviewed: 10 August 2025
David
New Zealand3 reviews10Exceptional- • Leisure trip
- • Couple
- • Studio
- • Stayed 2 nights
- • Submitted via mobile
Nice , comfortable stay , great service and communication using Whatsapp, every message was replied to within a few minutes. Location was perfect to Clarke Quay , Central , Riverside and Boat Quay. Maica , Edmar and Vannie provided great personal service. Highly recommended.
Stayed in August 2025
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Reviewed: 8 August 2025
Jason
France5 reviews1 helpful vote10“Smooth and comfortable stay in a perfect location.”- • Leisure trip
- • Solo traveller
- • Studio Single
- • Stayed 6 nights
- • Submitted via mobile
Hot water was a bit inconsistent, but it wasn’t a big issue.☺️✌️
Great location, clean and modern room, and helpful virtual concierge.
Stayed in August 2025
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Reviewed: 7 August 2025
Matthew
Australia3 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Studio
- • Stayed 3 nights
- • Submitted via mobile
The location was excellent, within short walking distance of many places we wished to see, while also being very convenient in terms of nearby restaurants and luggage storage.
Stayed in August 2025
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Reviewed: 7 August 2025
Parthasarathy
India14 reviews2 helpful votes9.0“Overall Good experience”- • Leisure trip
- • Solo traveller
- • Studio Single (No window)
- • Stayed 5 nights
No tea or coffee. Essential Toiletries
Infrastructure, Location
Stayed in August 2025
-
Reviewed: 4 August 2025
Camila
Denmark3 reviews2 helpful votes10“Amazing place for my short visit to Singapore”- • Leisure trip
- • Couple
- • Studio
- • Stayed 3 nights
- • Submitted via mobile
Everything was great!
Everything was perfect! The room was very nice and very well located. Divina, Joelle and Vinnie were also incredibly helpful. Every time I needed something they were helping me right away. I would definitely recommend this stay for your next visit to Singapore.
Stayed in July 2025
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Reviewed: 31 July 2025
Samantha
Indonesia1 review3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Studio
- • Stayed 3 nights
- • Submitted via mobile
I had a very pleasant stay at Heritage Collection. The apartment was comfortable and well-located, and everything went smoothly during my time there. Special thanks to Maica, Edmar, and Vannie for their friendly and helpful support throughout my stay. Would definitely consider staying here again on a future trip.
Stayed in July 2025
-
Reviewed: 29 July 2025
Antonio
Germany9 reviews2 helpful votes8.0“Great value and close to Metro”- • Leisure trip
- • Couple
- • Studio
- • Stayed 3 nights
- • Submitted via mobile
Joelle, Divina and Vannie were very helpful and supported our requests throughout our stay, which was very comfortable. We received an upgrade to stay in a bigger apartment in Robertson Quay.
Stayed in July 2025
-
Reviewed: 26 July 2025
Lewis
United Kingdom1 review10“A perfect getaway for a holiday. Clean and perfect location”- • Leisure trip
- • Couple
- • Studio (No Window)
- • Stayed 3 nights
- • Submitted via mobile
Nothing I didn’t like !
Location of the property is perfect. Close to public transport route and in the heart of the atmosphere.
Stayed in July 2025
-
Reviewed: 25 July 2025
Silvia
Indonesia6 reviews2 helpful votes9.0“Great easy and fuss free stay. Great value given the location and comfort level of the stay as well.”- • Leisure trip
- • Solo traveller
- • Studio Single
- • Stayed 3 nights
Good location and accessibility. Easy check in process too. Warm welcome by the attending staff Maica while providing necessary information for any assistance when needed (given this is self a check in hotel)
Stayed in July 2025
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Reviewed: 23 July 2025
Emmanuel
China10 reviews2 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Studio Single (No window)
- • Stayed 1 night
- • Submitted via mobile
Ed, supported me when I had a few challenges during my checking in. Also, the location is good.
Stayed in July 2025
-
Reviewed: 22 July 2025
Peter
New Zealand16 reviews2 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Studio
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Exceptionally helpful, arrived early and had Maica arranged to store my bags and deliver to room. Super friendly assistance with building access. The location for me was awesome. Very much recommend!
Stayed in July 2025
-
Reviewed: 19 July 2025
Abe
Indonesia1 review1 helpful vote10Exceptional- • Leisure trip
- • Solo traveller
- • Studio (No Window)
- • Stayed 1 night
- • Submitted via mobile
Shout out to Maica, Edmar and Vannie for excellent service!
Stayed in July 2025
-
Reviewed: 17 July 2025
David
New Zealand14 reviews2 helpful votes9.0“Good value accomodation, in an excellent location.”- • Leisure trip
- • Couple
- • Studio (No Window)
- • Stayed 4 nights
- • Submitted via mobile
As a traveler. We didn’t have internet connection, and so we worried about gaining access to our room. Thankfully staff member Maica was on hand to help us, and explain the system to enter.
Location. and staff helpfulness and friendliness.
Stayed in July 2025
-
Reviewed: 15 July 2025
Anthea
South Africa4 reviews1 helpful vote9.0“Good location but quiet”- • Business trip
- • Solo traveller
- • Studio Premium
- • Stayed 5 nights
- • Submitted via mobile
The small window! The inability to regulate the aircon.
The location, the kitchenette, hot shower, comfortable bed, the quiet. The exceptionally helpful and responsive staff.
Stayed in July 2025
-
Reviewed: 13 July 2025
Julie
United States4 reviews1 helpful vote10“Fantastic stay! Beautiful place with very helpful staff. Couldn’t be better.”- • Leisure trip
- • Solo traveller
- • Studio Single
- • Stayed 3 nights
- • Submitted via mobile
Everything was great: the place is clean, modern and central. Maica was very helpful at the time of my check-in. It all went very smoothly.
Stayed in July 2025
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