I felt the main entrance/foyer area felt empty. Never saw anyone having a drink in the bar area. It flet a bit dark and sterile. It wouldn't take much to make it feel a bit more welcoming. Staff were always friendly.

Quiet, clean and comfortable room. Good location and easy walk to Chinatown, Raffles Hotel, Raffles Shopping Centre and to MRT'S. to name a few. A nice surprise to receive a slice of cake for my birthday from staff. " Thank you".

Stayed in August 2025

Would have been nice if the cafe/ restaurant was open for breakfast however there are good alternatives nearby and we was aware when booking.

Located next to Bencoolen station, excellent friendly and helpful staff , clean and modern rooms, nice swimming pool on the roof and very quiet.

Stayed in August 2025

Nothing

Great location for exploring Singapore. Wonderful staff and extremely clean

Stayed in August 2025

No bar to return to in the evening

Everything

Stayed in July 2025

No bidet in the bathroom. All the marked switches in the room were not easily readable. No self service ice dispensers.

Very clean, comfortable; efficient and helpful staff.

Stayed in July 2025

Would've loved a shuttle bus to/ from airport. Instant coffee and tea was supplied, but we hunted for decent coffee with no luck. Found herbal tea at a large department store in Orchard rd, but surely this could be offered. Our AC was cold even though we attempted to adjust temperature. Breakfast needed to be pre-ordered at extra cost ( we knew the latter). Many local cafes supplied breakfasts for surrounding hotels- surely this could be considered? Definitely an area which could be improved upon! Laundry was $10 each to wash and dry. I consider this expensive.

Accommodation ( double with courtyard) was reasonably priced by Singapore standards. Positioned near all transport and food hall close by, as was a 7 eleven. Easy to travel around Singapore from here and walking distance to many attractions. Staff were exceptionally friendly and helpful. Beds were comfortable and there was a pool on 15th floor.

Stayed in July 2025

The hotel is right next to Bencoolen and Bras Basah MRT metro station. The room is spacious and there are enough food options.

Stayed in July 2025

Not much of other facilities around food, drink, bar. Although the pool was lovely for a quick dip to get away from the humidity and heat.

Location was great for walking and touring Singapore.

Stayed in July 2025

More sun chairs.

Great location with very helpful staff.

Stayed in July 2025

breakfast packs could have been a bit varied . but were fine

great place, comfortable

Stayed in July 2025

Great location friendly staff

Stayed in July 2025

was none

Cool rooms big

Stayed in June 2025

Restaurant, bar, cafe area not open

The muted colours of the rooms. The roof top pool. Friendly, helpful staff. Very good location.

Stayed in May 2025

A very clean and comfortable hotel. The location is perfect, a few meters from the train station

Stayed in March 2025

Nothing

Great location to train line and food facilities . Lovely roof top pool

Stayed in May 2025

No driveway for taxis

Close to MRT and food courts. Nice rooftop pool and spa.

Stayed in March 2025

None!

The staff are accommodating and the property is very clean, quiet and convenient. We will most likely stay in this hotel again.

Stayed in May 2025

The mini fridge took 2-3 days to chill drinks. Although very clean, corners and walls could do with a little tic and look better. The breakfast and restaurant were temporarily closed : (

The location was fantastic. It was a modern hotel and staff were so friendly. Convenience stores next door and food centre less than a minute away. Many shops and museums were within 10min walk. Bus stop and train station right outside. Beds were incredibly comfortable! Very quiet as well. Happy to stay again!

Stayed in May 2025

- No bidet in the bathroom

- Excellent location. Metro station close by. - Little India & Sultan mosque area within 20 min walk. - lots of nice restaurants & cafes near by. - Mosque is opposite the hotel. - Large pool was great. - Friendly & efficient staff. - Room is a very good size. - Hotel is on a quiet road.

Stayed in May 2025

Room was a little bit small

Great location and helpful staffs

Stayed in April 2025

The restaurant was closed, and the laundry service was a bit pricey

We loved the pool, the cleanliness, the free water, and the great location

Stayed in May 2025

Bit of a smell at times out of the drains Towels very old

Staff very friendly and helpful. Cleaner did a great job with the room

Stayed in May 2025

Noise outside the room (affecting sleep and preventing from using the balcony to relax)

Location, cleanliness, nice pool

Stayed in April 2025

Thought breakfast was included in the price other than that nothing.

My stay was lovely and great location.

Stayed in April 2025