We booked two rooms with booking and then we called the hotel to make sure we have communicating rooms as our kids are too small to be alone in the room. We were told sure no problem so we kept the booking but on arrival we were told not possible. That was really not cool, the lady at the reception tried to compensate with some freebies but that doesn't make up for it.. Sleeping separately, bags between rooms etc.... The showers have plastic curtains - really not great because they stick on you when you shower, or you don't pull them and then there is water everywhere.

The hotel has charm, and also the facilities. A bit outdated but looks like part of the style...which I liked. Kids allowed at the outdoor heated pool and also bathrobes for kids.

Stayed in August 2025

Some places needs a touch ups

Great overall atmosphere, beautiful location and excellent staff

Stayed in November 2024

The restaurants sucks. The Grill restaurant, couldn’t cook anything. My boiled artichoke was cooked enough and two tables had the same experience. The comment the other table said “I should have known, if you couldn’t cook an artichoke, You definitely couldn’t cook a chicken. Personally my husband and my protein dishes was bad. Then we went the next night to the other restaurant and it was also horrible. I would go again, but not eat in their restaurants. They offer a free dinner when we come again. Another thought. Their wine list is not up to date. We ordered a bottle wine and after 10 mins they said it was out. We ordered our second choice and after 7 mins they came back and said it was out. Then our third choice after we waited nearly 45 mins since arriving, they had that one. But it was too late for a whole bottle of wine.

The bed was so comfortable!!! We had a sea view room with a nice balcony. The indoor and outdoor spas were great. The food for lunch in the spa area was very tasty! Definitely recommend

Stayed in July 2024

Location and interior

Stayed in May 2024

Dinner at the resturants are overpriced, compared to what it was. The overall cleaning where low - the resturant (Sandys grill) where full of small flies at the tables. The glasses where dirty. The napkin where dirty. The staff where not really good at being aware of their guest and there needs. I got a bottle of wather as seated, but only a glass to poor it into, after 15 min, and first when I asked for it, my self. The same story with a napkin, which I only recieved after asking for it - unfortunate it where not 100% clean, as the waterglass either where :-(

Breakfast in the morning where good and plentyfull

Stayed in September 2023

Friendly staff, amazing location and great food

Stayed in July 2023

Nothing

Beautiful hotel and spa, perfect for our break away

Stayed in May 2023

Two beds put together as a double bed was not good for a couple on a romantic getaway. It made it impossible to sleep close and I think a romantic place like this should have real double beds. Would also wish for a later check out than 10 which is a bit earlier than most hotels.

The facilities was among the best ever experienced. Amazing Spa facilities and location close to the beach was amazing. Also enjoyed good drinks and food in the restaurants. Food was good, staff very nice and facilities great. Will come back in the future.

Stayed in May 2023

The loud music everywhere and the fact that the hotel is mostly for conference during weekdays.

The location is perfect and The staff is very service minded and friendly. The breakfast was really good.

Stayed in October 2022

Wanted to change package during check-in. Staff couldn’t help with this. And couldn’t explain why. Questions couldn’t be answered. We needed to pay more and more than planned. No standard daily cleaning room, and it was not informed to us during check in. No reservation, possible for restaurants We have paid daily for retreat club in reception. One day was requested again during checkout. After we paid, I showed my credit card for the payment and I have not been refunded right away-informed that it will be evaluated first by the economy department??? Rooms´ carpets were old and smelling. There was no drainage in bathroom and there were only curtains on dusch. All water out cant be drained. Before I come to hotel I have written 2 messages to hotel through booking.com. Nothing is replied.

Location, housejkeeping staff, spa, kid playing room

Stayed in July 2025

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Stayed in March 2025

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Stayed in June 2024

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Stayed in May 2024

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Stayed in December 2023

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Stayed in May 2023

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Stayed in April 2023

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Stayed in September 2022

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Stayed in December 2024