To get to the room in new part the way you need to make is a bit challenging. Some ventilation nose in the room during day (not at night time). The cleaning of WC was not acceptable, not expected thing in the hotel of this level.

We had a room in new part facing river. I enjoyed our short stay in this hotel. The room was nice and staff was very friendly and available. Nice breakfast in a bit crowdy atmosphere, but still nice.

Stayed in August 2025

We didn't like the way we were treated when we were checking out of the hotel. We felt a little humiliated by the girl at the reception in front of other people.

We enjoyed our stay at the hotel. The location is fantastic! You can take a nice walk along the river just in the heart of the downtown. Our room welcomed us with a homelike feeling of comfort. The breakfast was delicious.

Stayed in August 2025

Parking was difficult, perhaps because of the festival.

Well located. Near the castle.

Stayed in August 2025

Cereal options were limited and muesli was very "dusty". Our room was noisy from council trucks emptying recycling bins right outside our window at 6am. Check-out staff less friendly and unhelpful. No parkinf available even though that was a specific search filter. Had to park 500 metres away.

Breakfast was extensive but only OK (not to same standard as Elite Hotel in Stockholm. Room was spacious, comfortable and light. Check-in staff were helpful and friendly. Location was excellent.

Stayed in August 2025

Bathroom tiles were old and dirty

Lovely hotel with great rooftop bar and pool

Stayed in August 2025

Construction works in the hotel - our windows were shielded with paper. I.e., no view whatsoever. The works were announced after booking, but a reduced price would have been appropriate.

Almost everything

Stayed in August 2025

Despite its strengths, the hotel had some notable downsides. Parking for electric or hybrid vehicles was quite expensive (double the price for non-electric parking spots), and the garage was fully booked during our visit, with very little room to maneuver. The layout of the hotel, which includes both old and new buildings connected by hallways, made using the elevators confusing. Most significantly, the room was extremely hot due to the lack of air conditioning, and the noise levels were disruptive. City cleaning trucks, loud morning conversations outside, and even persistent bird noise made it difficult to get a good night’s sleep.

Elite Stadshotellet Karlstad offers a classic and elegant experience, with several thoughtful touches that made our stay enjoyable. The bathroom was well-stocked with plenty of toiletries, and we appreciated the in-room water kettle, which was a nice convenience. Breakfast was generous with plenty of food options, and the staff was welcoming and responsive, offering helpful communication and optional services. Free Wi-Fi worked very well throughout the stay.

Stayed in July 2025

Hard to get a parking place

Super good breakfast

Stayed in August 2025

This hotel was great in the past, but now it feels quite run-down.

The room was comfortable.

Stayed in July 2025

Summers in Sweden are getting hotter. This hotel does not have air conditioning, and on a 30 C day, the room was very hot when we checked in. They could not provide us with a fan either as apparently all their fans were already taken. We left our windows open all night which also meant a lot of noise from the street below including the hotel pub… made it difficult to sleep. I would request the management to make fans available in each room.

Great central location next to the river and restaurants, clean rooms

Stayed in July 2025

The only downside was that our prepaid parking was difficult to locate, with no landmarks or signage. An updated parking handout with a photo of the doorway entrance would be helpful. Other wise, a wonderful stay!

Amazing hotel, staff, breakfast, location.

Stayed in July 2025

No a/c or fan. Was quite hot

Great location...close to basically everything.

Stayed in July 2025

The boxspring bed had way too much give for my comfort, but that's a matter of taste. The reading lamp didn't function.

The spa was very enjoyable, recommend a visit.

Stayed in July 2025

We stayed in the new part of the hotel, with a balcony overlooking the river. Perfectly sized room and comfortable bathroom. We also enjoyed the roof terrace which was excellent. I just wished the water in the pool were a couple degrees colder as it was warm weather.

Stayed in July 2025

Our son's double room seemed bigger than ours. Our beds were not comfortable.

The hotel was ideally located and its facilities were great. The breakfast was also excellent. The staff were very professional and friendly.

Stayed in June 2025

It was so clean. Staff at reception was amazing

Stayed in May 2025

I took a room with the lake view it was very nice indeed. I had dinner in the "pub" downstairs which was delicious. the breakfast was also great. the hotel is an easy walk from the station and main square. A really nice place to stay.

Stayed in April 2025

Small bed!

Good

Stayed in April 2025

View from our window was depressing.

Location was good, just a 15-minute walk from the train station. Breakfast was good, but nothing special.

Stayed in April 2025

Centrally located hotel, great decor and a wonderful rooftop heated swimming pool.

Stayed in February 2025

We loved the rooftop pool!

Stayed in December 2024

Very comfortable hotel, friendly staff and great breakfast

Stayed in December 2024

Great breakfast

Stayed in October 2024

The room was small and faced the back. According to Booking.com this was an ‚upgrade‘ but it seemed like their basic level

The breakfast was really excellent and served in a lovely room overlooking the river. The attached English style pub was nice and cosy and quiet enough to have a conversation. Their dinner was good too.

Stayed in October 2024