Reviews of Clarion Hotel The Pier 4 stars
5 Pumpgatan, Lundby, 417 55 Gothenburg, Sweden
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe exceptional view from our room and the breakfast.
Hello Stavros! Thank you so much for your kind words and positive feedback. We truly appreciate it! It makes us very happy to know that you had a good experience. We always strive to provide the best possible service, and your feedback is incredibly valuable to us. We look forward to welcoming you back soon! Best Regards, Maggi Front Office Clarion Hotel The Pier
Hello Stavros! Thank you so much for your kind words and positive feedback. We truly appreciate it! It makes us very happy to know that you had a good experience. We always strive to provide the best possible service, and your feedback is… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAlways a pleasant stay, immaculately clean, good gym, nice food, lovely helpful staff. My go to hotel in Gothenburg.
Construction happening on the Pier but it will be great once its all finished.
Thank you, Airpelago, for taking the time to share your thoughts on your recent stay at Clarion Hotel The Pier. We are delighted to hear that you enjoyed your experience, particularly the comfort, facilities, and the service provided by our lovely staff. We appreciate your understanding regarding the construction on the Pier; it is indeed a temporary situation that will enhance the area in the future. Your feedback is invaluable as we strive to improve continuously. We look forward to welcoming you back for another pleasant stay in Gothenburg.Best regards, Leon Clarion Hotel The Pier
Thank you, Airpelago, for taking the time to share your thoughts on your recent stay at Clarion Hotel The Pier. We are delighted to hear that you enjoyed your experience, particularly the comfort, facilities, and the service provided by our… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe service was lovely! Hotel was modern, clean, comfortable, luxurious feeling.
The windows don’t open and it is a bit out of the way but the facilities and staff make up for any downside.
Thank you for your thoughtful feedback, Joanne. We are delighted to hear that you found our service lovely and enjoyed the modern, comfortable atmosphere of the hotel. We truly appreciate you taking the time to share your thoughts and look forward to welcoming you back soon.Kind regards, Felicia Welcome office, Clarion hotel the pier
Thank you for your thoughtful feedback, Joanne. We are delighted to hear that you found our service lovely and enjoyed the modern, comfortable atmosphere of the hotel. We truly appreciate you taking the time to share your thoughts and look … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGood location for a view, challenging.for easy access to downtown Gothenborg. Great breakfast and a wonderful Chinese restaurant and Sky Bar.
Parking (as almost everywhere in Skandinavia) is a challenge and expensive.
Thank you for taking the time to share your feedback, Peter. We are delighted to hear that you enjoyed the beautiful views, our breakfast offerings, and the delightful experience at our Chinese restaurant and Sky Bar. Your comments about the parking situation are noted, and we appreciate your insights as they help us improve our services. We hope to welcome you back soon for another enjoyable stay.Kind regards, Felicia Welcome office Clarion hotel the pier
Thank you for taking the time to share your feedback, Peter. We are delighted to hear that you enjoyed the beautiful views, our breakfast offerings, and the delightful experience at our Chinese restaurant and Sky Bar. Your comments about th… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation, the bed was so cozy, clean room, close to public transportation, helpful staff and excellent breakfast
Thank you, Courtney, for your wonderful feedback regarding your recent stay at Clarion Hotel The Pier. We are delighted to hear that you found our location convenient and enjoyed the cozy bed, clean room, and excellent breakfast. Your kind words about our helpful staff will be shared with the team, as they strive to provide exceptional service. We truly appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Freddie, Clarion Hotel The Pier Welcome Office Team
Thank you, Courtney, for your wonderful feedback regarding your recent stay at Clarion Hotel The Pier. We are delighted to hear that you found our location convenient and enjoyed the cozy bed, clean room, and excellent breakfast. Your kind … Show more
Reviewed: 19 August 2025 · Stayed in May 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewPERFECT
NOTHING
Thank you, Abdullah, for taking the time to share your wonderful feedback about your recent stay at Clarion Hotel The Pier. We are thrilled to hear that you found your experience to be perfect in every aspect, from comfort and facilities to our dedicated staff. Your kind words mean a lot to us and will certainly be shared with the team. We look forward to welcoming you back in the future. Have a great day!Kind regards, Felicia Welcome office Clarion hotel the pier
Thank you, Abdullah, for taking the time to share your wonderful feedback about your recent stay at Clarion Hotel The Pier. We are thrilled to hear that you found your experience to be perfect in every aspect, from comfort and facilities to… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery clean, beautiful location and the breakfast spread was excellent
Crowd management at the breakfast place can be improved however the staff are doing their best!
Thank you, Talpady, for taking the time to share your experience with us. We are delighted to hear that you enjoyed our beautiful location and found the breakfast spread excellent. Your feedback regarding crowd management during breakfast is very valuable, and we will certainly use it to enhance our service. I will also pass on your kind words to our staff, who strive to provide the best experience possible. We hope to welcome you back soon for another enjoyable stay.Kind regards, Felicia Welcome office Clarion hotel the pier
Thank you, Talpady, for taking the time to share your experience with us. We are delighted to hear that you enjoyed our beautiful location and found the breakfast spread excellent. Your feedback regarding crowd management during breakfast i… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was excellent. It was fresh and good quality. Karen ( front desk) was so very friendly and efficient - a great advertisement for the hotel.
Getting in and out of the carpark to the hotel proved tricky. Water from the shower pooled on the shower room floor. There's not a lot of space to hang towels. This is not a complaint. The hotel offers value for money and excellent staff.
Hi! Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our excellent breakfast and that Karen made a positive impression with her friendly and efficient service. I will be sure to pass on your kind words to her. We appreciate your comments regarding the car park access and the shower facilities. Your insights are valuable to us, and we will use them to enhance our guests' experience in the future. Thank you once again for your thoughtful review. We hope to welcome you back soon. Kind regards, Freddie, Clarion Hotel The Pier, Welcome Office Team
Hi! Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our excellent breakfast and that Karen made a positive impression with her friendly and efficient service. I will be sure to pass on your ki… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewPlace. Room was very comfortable and breakfast was really good
Location. It was further than I thought.
Hello Mayra! We are deeply sorry to hear about your experience during your stay with us. What you describe is absolutely not the standard we strive to offer our guests, and we truly regret that we did not manage to live up to your expectations. We take your feedback very seriously and see it as an important opportunity for us to improve our routines and services. We appreciate you taking the time to share your views, as it helps us identify areas where we need to improve. We hope that despite this experience, you might consider giving us another chance in the future, so that we can show you the high level of service we are known for. Kind regards, Maggi Welcoming Office Clarion Hotel The Pier
Hello Mayra! We are deeply sorry to hear about your experience during your stay with us. What you describe is absolutely not the standard we strive to offer our guests, and we truly regret that we did not manage to live up to your expectat… Show more
Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewVery clean and modern with really friendly staff and a very good Chinese restaurant, FEI. This was the perfect stopover on our drive back to Copenhagen from Oslo and we’ll definitely stay longer next time as it’s the perfect location to explore everything in Gothenburg while also being easy to get to and park.
Thank you for your wonderful feedback, Jack. We are thrilled to hear that you found Clarion Hotel The Pier to be the perfect hotel for exploring Gothenburg. It’s great to know that you enjoyed our facilities, the friendly service from our staff, and the dining experience at FEI. Your comments about the location and ease of parking are much appreciated, and we look forward to welcoming you back for a longer stay in the future. Safe travels until then! Maggi Welcome Office Clarion Hotel The Pier
Thank you for your wonderful feedback, Jack. We are thrilled to hear that you found Clarion Hotel The Pier to be the perfect hotel for exploring Gothenburg. It’s great to know that you enjoyed our facilities, the friendly service from our s… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIt was peaceful, not noisy
Isolated from stores and restaurants other than expensive in house alternatives. No ferry to downtown on evenings and weekends. Room a bit cold and not possible to set temperature.
Hello Maria! We are deeply sorry to hear about your experience during your stay with us. What you describe is absolutely not the standard we strive to offer our guests, and we truly regret that we did not manage to live up to your expectations. We take your feedback very seriously and see it as an important opportunity for us to improve our routines and services. We appreciate you taking the time to share your views, as it helps us identify areas where we need to improve. We hope that despite this experience, you might consider giving us another chance in the future, so that we can show you the high level of service we are known for. Kind regards, Maggi Welcoming Office Clarion Hotel The Pier
Hello Maria! We are deeply sorry to hear about your experience during your stay with us. What you describe is absolutely not the standard we strive to offer our guests, and we truly regret that we did not manage to live up to your expectat… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewHigh quality hotel, the staff, the breakfast, the room, the location,... everything was great. The time spent there made my vacation more enjoyable.
There is nothing I didn't like. Everything was appreciated
Thank you, Gabriella, for your wonderful feedback regarding your recent stay at Clarion Hotel The Pier. We are thrilled to hear that you found our hotel to be of high quality and that our staff, breakfast, room, and location contributed to making your vacation more enjoyable. Your kind words will certainly be shared with the team. We look forward to welcoming you back in the future.
Thank you, Gabriella, for your wonderful feedback regarding your recent stay at Clarion Hotel The Pier. We are thrilled to hear that you found our hotel to be of high quality and that our staff, breakfast, room, and location contributed to … Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe staff was welcoming and made every effort to make my stay comfortable. The room was clean and well-equipped. The breakfast was outstanding and a wide variety to suit all palates.
Operating the AC settings was a bit tricky.
Thank you, Aruna, for taking the time to share your experience with us. We are delighted to hear that our team made your stay comfortable and that you enjoyed the outstanding breakfast variety. Your feedback regarding the AC settings is valuable, and we will certainly use it to enhance our guest experience. We hope to welcome you back soon for another enjoyable stay. Kind regards, Freddie, Clarion Hotel The Pier Welcome Office Team
Thank you, Aruna, for taking the time to share your experience with us. We are delighted to hear that our team made your stay comfortable and that you enjoyed the outstanding breakfast variety. Your feedback regarding the AC settings is val… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSuperb breakfasts, spacious well-designed room and bathroom, wonderful view, kettle with tea and coffee provided, comfortable bed, very helpful staff,
The sauna was for both men and women so I didn't use it
Thank you for your outstanding feedback regarding your recent stay at Clarion Hotel The Pier. We are thrilled to hear that you enjoyed the comfortable bed, spacious room, and superb breakfasts, along with the wonderful views. Your kind words about our helpful and friendly staff will be shared with the team, as they strive to provide excellent service. We appreciate your comments about the sauna, and we will certainly take your feedback into consideration as we continue to enhance our facilities. Thank you once again for taking the time to share your experience. We look forward to welcoming you back soon.Kind regards, Maggi Welcoming Office Clarion Hotel The Pier
Thank you for your outstanding feedback regarding your recent stay at Clarion Hotel The Pier. We are thrilled to hear that you enjoyed the comfortable bed, spacious room, and superb breakfasts, along with the wonderful views. Your kind word… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great - a wide choice of buffet, hot and cold. Room was very comfortable. Staff friendly and helpful. Gym very large and well equipped,
The property was a little further away from the centre of the city than I had thought, and the only ferry across the water did not run at weekends, so I relied on the bus, which was great, but took 15 minutes.