Reviews of Eden Island Apartment 70A14

Beautiful , luxurious property; use of golf carts was fun; tastefully decorated, extremely comfortable bedding, spacious rooms and balconies, lovely gardens and beaches;

Can’t park your car at the property, but use of golf carts in property and nearby supermarket/mall was convenient and fun

Nice apartment with everything you need.

the location was amazing, the apartment was very clean and well equipped specially the kitchen. The bonus was the gulf car which can be used during the whole stay in the resort.

OLD, DIRTY, NAKED UNKNOWN MAN SLEEPING IN OUR BED! He steals your money and disappears

SCAM!!! DO NOT BOOK HERE!! Worst experience of our life. We entered the flat and found it dirty and used by someone else: the sheets and towels were filthy, stained and crumpled. The bed was still unmade by someone else who had slept there. There was a clothesline in the house full of clothes laid out, and the washing machine was full of dirty, smelly laundry. In one room we found a pile of sheets that gave off a terrible stench of piss. We left asking the host to refund us. He never replied by making excuses and pretending to be in France (instead he was there). Later we went back to the house to leave the keys we had with us (while the booking was still active) and we were frightened to see that someone had broken into the house where our bags etc were and we screamed in terror when we opened a door and FOUND AN OLD, DIRTY, NAKED UNKNOWN MAN SLEEPING IN OUR BED! There were clothes and rubbish strewn all over the house. We ran away screaming in fear at the terrible surprise. The owners of the other houses told us it was the landlord! He never answered our calls and messages and DID NOT REFUND US THE MONEY WE SPENDED. We had to find a last minute hotel that cost us four times as much and ruined our Seychelles holiday forever.

Location and facilities

Nothing much, if planned properly

Apartment well equipped with everything one needs. Clean estate & beaches.

Needed a basic maid service - for an upmarket estate should be a given. Wet linen/towels left in washing machine & tumble dryer .

Location and apartment

NA

Only location

The main problem - apartments are old and dirty. When we arrived we had to clean it ourselves because there were someone's hairs everywhere, the floor was sandy and dusty as well. And finally there were washed towels in the washing machine with the bunch of hairs on them. In some days air conditioners started leaking and when the technician came he said that this is a permanent problem in this apartments and the ACs will totally stop working soon. Furniture was sticky and tableware was dirty upon our arrival.

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Check in was not smooth, my booking was not ready when I wanted to check-in. Aircon didn't really work properly and it was so hot. The place was not ready for me and it was not serviced

We loved the Appartment and Pascal was very helpful and provided us with all infos prior to check in. All the tips were very helpful indeed. We loved the overall experience at Eden Island.

We tried to get hold of the representative and even call the 24/7 call centre who told us they will contact our representative and will ask him / her to get back to us, but it never happened. Call Centre People was very cold and we found them not very helpful. I had called for them to pick us up from the appartement early morning as we had an early flight, i was told nobody would help us with the luggage. I told them my representative told me someone would help me and they told me that my rep has misleaded me, which i thought was very unprofessional to say at their end. I had 4 suitcases and 2 boxes which i had to carry on my own downstairs and that buggy driver did not even help. He dropped us infront of the call centre then my friend told them no we need to be dropped off at the parking as we rented a car. Pascal was very helpful and kind but i feel the staff at Eden Island at the call centre was just useless and very unprofessional for such a property of that name. Not even a smile on their face as if we were disturbing them but i have nothing to say about the appartement it was lovely and had all we needed.

If I had known before that it would be so cool at this place, I would have booked for a longer period.

Instructions given by the owner was perfect.

Nothing

The island and facilities, proximity to things to do

Everything was perfect thanks to Pascal!!

has everything you need for a short stay. close to the pool. close to the gym and bar.

dishwasher wasn’t working and tap was broken when we got there but they were fixed during the stay. bicycles there but not maintained or rideable unfortunately.

The apartment was spacious and bedding was excellent. Kitchen was really well equipped. We loved the modern decor. The master bedroom is lovely, massive shower and great air con, which one really needs in the Seychelles in April!

The one air con unit in the living room did not work and the shower in the twin bedroom was blocked. We were also disappointed in that the sofa bed was broken. We needed this bed for our son, so it was an uncomfortable 2 nights for him having to sleep on a tiny sofa that could not extend to full bed-size. The housekeeping could have been better: they did not provide any washing up liquid, or spare toilet paper. If one only stays for 2 nights its not something you bring along.

My wife loves Eden Island; everything was excellent. Both the communication with the owner and the staff at Eden Island was flawless. Pascal was very accommodating to all of our inquiries.

The only problem was the pots and pans in the kitchen were burnt and it was difficult to cook in them