8.8

Reviews of Makkah Clock Royal Tower, A Fairmont Hotel 5 stars

King Abdul Aziz Endowment, 21955 Makkah, Saudi Arabia

  • Abdulrahman

    Reviewed: 29 August 2025 · Stayed in July 2025

    Verified review
  • Muhammad

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Fozia

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Iman

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Hossein

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Mohamed

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Location

    View and room size

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  • Rapheal

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The location is great, facilities is top notch, friendly and highly motivated staff from the lowest in ranks to the highest.Mr. Shady and his team are very supportive.

  • Dmb

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Ahmed

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Karbi

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Humood

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Abdumavlon

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review

    It was really pleasant stay for me, because of the helpful and nice staff.

    Some of the rooms had a smell of a moisture, but if you have a request while check in, they could help to change it. But if they could use some anti-moisture devices as other hotels, they could save the room from that kind of issues…

    Property response:

    Dear Abdumavlon, We pride ourselves on providing the best possible service, so we are glad that you enjoyed our staff service yet let us assure you that your feedback about smell has been delivered to the concerned departments as we take all reviews seriously to continuously improve our services. We hope to have the opportunity to serve you again soon. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

    Dear Abdumavlon, We pride ourselves on providing the best possible service, so we are glad that you enjoyed our staff service yet let us assure you that your feedback about smell has been delivered to the concerned departments as we take a… Show more

    Makkah Clock Royal Tower, A Fairmont Hotel
    28 August 2025
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  • Elhaddi

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Everythings ok

    Property response:

    Dear El Haddi, thank you for sharing your experience. The fact that you choose Makkah Clock Royal Tower, A Fairmont Hotel, is an honor to us. We always do our best to maintain our highest standards of service and promise to exceed your expectations on your next visit.

    Dear El Haddi, thank you for sharing your experience. The fact that you choose Makkah Clock Royal Tower, A Fairmont Hotel, is an honor to us. We always do our best to maintain our highest standards of service and promise to exceed your exp… Show more

    Makkah Clock Royal Tower, A Fairmont Hotel
    28 August 2025
  • Muhammad

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Saba

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Kamaluddin

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • الباز

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Al

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Sara

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The breakfast offered wide variety of good food, great service and lovely seating area in al Dira restaurant The suit offered a fantastic view of the The Kaba Musharafa The hotel also has check it facility if you are travelling by Qatar Airways which is very convenient

    The kitchen had stove and microwave but no cutlery or plates to use

    Property response:

    Dear Sara, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards our breakfast variety, services, room view and check-in, as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding the room amenities have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

    Dear Sara, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards our breakfast vari… Show more

    Makkah Clock Royal Tower, A Fairmont Hotel
    28 August 2025
  • Khaled

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The location and staff friendliness

    Property response:

    Dear Khaled, We are glad you are satisfied with our staff services and hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

    Dear Khaled, We are glad you are satisfied with our staff services and hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Cl… Show more

    Makkah Clock Royal Tower, A Fairmont Hotel
    28 August 2025
  • Muhammad

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Rashed

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Ali

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    I like hotal great stuff new is not good

    Property response:

    Dear Ali, We pride ourselves on providing the best possible service, so we'll be sure to deliver your feedback and work on improving our services to meet your expectations on your next visit. Thank you for taking the time to leave us a review. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

    Dear Ali, We pride ourselves on providing the best possible service, so we'll be sure to deliver your feedback and work on improving our services to meet your expectations on your next visit. Thank you for taking the time to leave us a… Show more

    Makkah Clock Royal Tower, A Fairmont Hotel
    27 August 2025
  • Mamayog

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Nouf

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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