Reviews of M Hotel Makkah by Millennium 5 stars
Ibrahim Al Khalil Road , Al Taqwa, 21955 Makkah, Saudi Arabia
#149 of 271 hotels in Makkah
Guests' ChoiceReview score
Based on 5736 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
7.8
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Facilities
8.3
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Staff
8.6
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Value for money
8.4
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Free WiFi
7.5
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Reviewed: 29 August 2025
Ahsanullah
United Kingdom17 reviews11 helpful votes8.0“Great hotel but coach service let's it down quite a bit”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Whilst the coach is provided for transfers to haram, the timings provided by the hotel are not strictly kept to, sometimes due to factors outside of their control but other times well.within their control. This does mean that you waste lots of time waiting for the coach or in the coach for a journey which takes only 10 mins. This brings lots of uncertainty and anxiety which I personally am not keen to suffer again. The bus station near Shohadah hotel is full of 3rd world chaos which I honestly don't want anyone to experience. So in short the coach transfer does let the hotel services down in a big way. The hotel is a bit out of the way for usual taxi routes but yes taxis can either drop you half way or take a detour across makkah to drop you somewhere convenient. I will let you make your own mind on this. There are other hotels that have more convenient drop off points and more disciplined schedules which does make the guest experience much better.
Good things first, good value for money. Nice rooms and bathroom with beautiful decor. Good towels and toiletries in the room. Room was cleaned daily and bedding refreshed. I didnt use the inhouse restaurant so cant comment on that or the parking etc. The location is not bad. Lots of shops, food places, barber salons etc. I walked to Haram once and it took me about 40 minutes or brisk walking.
Stayed in August 2025
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Reviewed: 27 August 2025
Tahir
Saudi Arabia4 reviews2 helpful votes9.0Superb- • Couple
- • Standard King Room
- • Stayed 3 nights
- • Submitted via mobile
Return on shuttle is take lot of time.
Miss Jameila at the customer service was very supportive.
Stayed in August 2025
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Reviewed: 25 August 2025
Jehan
Ireland13 reviews1 helpful vote7.0“Nil”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 5 nights
- • Submitted via mobile
Location
Poor locations
Stayed in June 2025
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Reviewed: 25 August 2025
Maseer
Saudi Arabia16 reviews1 helpful vote8.0“Good, clean and comfortable”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
bus is not available after magrib. Breakfast needs to be improved
Room and cleanliness. Receptionist Adaa was dynamic and highly cooperative
Stayed in August 2025
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Reviewed: 24 August 2025
Md
India5 reviews1 helpful vote9.0“I love to stay here and happy with there service and staff polictness”- • Family with young children
- • Standard King Room
- • Stayed 3 nights
- • Submitted via mobile
Tidy and clean
The people of hotel and service
Stayed in August 2025
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Reviewed: 21 August 2025
Ali
Saudi Arabia6 reviews1 helpful vote7.0“It was good stay.”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 2 nights
Bathroom size exhaust fan should be working.
Bathroom was too small in my room-1433.
Stayed in August 2025
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Reviewed: 19 August 2025
Eric
Saudi Arabia1 review9.0“Wonderful.”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 4 nights
The room was nice, and HK attended it daily. Amenities were ample. The check-in and check-out procedures are very efficient. The HK team is wonderful, big thanks to Jamilla of the front office. The shuttle to Al Haram is a bonus.
Stayed in August 2025
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Reviewed: 18 August 2025
Imran
Saudi Arabia2 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Clean and staff
Very good
Stayed in August 2025
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Reviewed: 17 August 2025
Syed
Saudi Arabia104 reviews7 helpful votes8.0Very good- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Fly in the room and bathroom door not maintained
Room service reception staff Mrs.Jamilah has excellent behaviour and supportive . I want to give her special thanks.
Stayed in August 2025
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Reviewed: 16 August 2025
Ahmad
Jordan3 reviews7.0- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
This review has been hidden because it doesn't meet our guidelines.
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Reviewed: 15 August 2025
Hwa001
Saudi Arabia49 reviews8 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Staff, cleanliness
Stayed in July 2025
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Reviewed: 12 August 2025
Taimoor
United Kingdom3 reviews9.0“Umrah”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
all the reception staff were very grumpy 😠.
Everything was good.
Stayed in August 2025
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Reviewed: 10 August 2025
Ameen
Saudi Arabia8 reviews1 helpful vote9.0“Recommended”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
The room size is a bit small, i was not much space to pray in the room if you decided to. Well its the hotels fault, but there is not many restaurant option available in there area.
This is the third time I'm staying here twice with family and once with friend, all 3 time I was really happy with the Hotel and its great value for money. Everything was great Staff were very helpful, I had booked two room requested them to provide me room next to each other and they did. We requested 2 wheelchair and they brough it right away. The room was Clean and had all the things available which a person needs. The breakfast was good, good quality food and good verity of food. The Bus was available but my family didn't use it, but was coming after every 1 hour.
Stayed in August 2025
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Reviewed: 10 August 2025
Aladdin
Egypt3 reviews3 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
I appreciate the efforts if the staff Alaa, Jamila, Salwa and Shahd as they all the time kept on following the service standard. Thanks to the room facilities and service team for their punctual service.
Stayed in August 2025
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Reviewed: 9 August 2025
Mohammad
United Kingdom6 reviews8.0“Value for money”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 7 nights
- • Submitted via mobile
Distance - but can’t complain as it’s value for money. Buses are chaotic at first getting used to it is difficult at first. Also buses during later hours from 10pm onwards on the timetable scheduling they provide shows a limited service running. This is sometimes different on the ground in the bus station.
Room cleaning was great although didnt use it much Prayer room is excellent. Buses are frequent but could be chaotic at first getting used to it.
Stayed in August 2025
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Reviewed: 6 August 2025
Hassan
Saudi Arabia8 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Transport is late, bus service require upgrade
Stayed in August 2025
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Reviewed: 2 August 2025
Bencheurtane
Algeria22 reviews1 helpful vote7.0Good- • Leisure trip
- • Group
- • Standard Triple Room
- • Stayed 2 nights
- • Submitted via mobile
The breakfast is very experience and not good
The bus available to Alharam
Stayed in August 2025
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Reviewed: 2 August 2025
Ehab
United Arab Emirates3 reviews1 helpful vote9.0Superb- • People with friends
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
Good hotel and freindly staff
Stayed in August 2025
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Reviewed: 1 August 2025
Ahmed
Yemen8 reviews8 helpful votes8.0Very good- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nil
The most amazing thing is the people working at the reception and the manager of reservation.
Stayed in July 2025
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Reviewed: 28 July 2025
Dr
Saudi Arabia63 reviews34 helpful votes8.0Very good- • People with friends
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
The mormal water in the washroom was very hot. They gave me room on top floor.
I stayed several times. It is one of the best options in Makkah.
Stayed in July 2025
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Reviewed: 28 July 2025
Muhammad
Pakistan3 reviews1 helpful vote9.0“Nice one!”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
The three bed room is very small with almost no space left for luggage and even passing around
Clean, elegant
Stayed in July 2025
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Reviewed: 28 July 2025
Usman
Pakistan10 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
All the facilities and staff were well-informed, polite, and humble. Especially, Ms. Jameela was very caring and cooperative.
Stayed in July 2025
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Reviewed: 27 July 2025
Youssef
Saudi Arabia1 review1 helpful vote8.0Very good- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
Room and Bus are good
Stayed in July 2025
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Reviewed: 26 July 2025
Masud
Bangladesh6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
very Clean
Stayed in July 2025
