Reviews of Jeddah Marriott Hotel Madinah Road 4 stars
6939 Al-Madinah Al-monawarah Road, Albawadi District, Jeddah, Saudi Arabia

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewMarriot has always been top on my list, the huge entrance and spacious layout! Clean and hygienic rooms.
No welcome basket, which is only reserved for titanium and platinum members, this was new to me, as I’ve never heard of it before. Also booked 2 rooms, one was very small and one big.
Reviewed: 9 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewExcellent Experience overall. Great food at Olive tree restaurant.
NA
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewExcellent staff, mainly Ahmed at reception. Hussain, excellent man at breakfast restaurant, And Samad at restaurant
Nothing I didn’t like
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewClean, staff , facilities, parking service
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in March 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewNeatness
None
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewClose to airport and friendly reception staff.
Uncomfortable bed, all bottles of shampoo, shower gel etc. were empty in the room. Restaurant experience was poor (food was exceptional). City view was just a view of a truck park.
Dear Gillian, Thanks for your review! We're glad you found our hotel near the airport and our reception staff friendly. We apologize that your experience did not match your expectations, and we hope you‘ll give us another chance to prove ourselves. We take your feedback seriously and will address these issues with our housekeeping and restaurant teams immediately to ensure these don't happen again. We appreciate you bringing this to our attention. Sincerely, Jeddah Marriott Hotel Madinah Road Team
Dear Gillian, Thanks for your review! We're glad you found our hotel near the airport and our reception staff friendly. We apologize that your experience did not match your expectations, and we hope you‘ll give us another chance to pro… Show more
Reviewed: 23 April 2025 · Stayed in March 2025
Verified reviewReviewed: 16 April 2025 · Stayed in March 2025
Verified reviewI did not get the refund yet,, they did not send the invoice to my email,, I am sending emails with no response at all ,, i need to know when to transfer the rest of the cash
Dear Nivin, Thank you for reaching out. As a loyal Marriott client, your experience is very important to us, and we're truly sorry to hear about the issues you're facing with your refund, invoice, and unanswered emails. This is certainly not the standard of service we aim to provide, and we understand your frustration. We will ensure your concerns are addressed promptly and provide you with an update on your refund, invoice, and the remaining cash transfer. Sincerely, Jeddah Marriott Hotel Madinah Road Team
Dear Nivin, Thank you for reaching out. As a loyal Marriott client, your experience is very important to us, and we're truly sorry to hear about the issues you're facing with your refund, invoice, and unanswered emails. This is cer… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in January 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe cleaning & location
There wasn’t a sound proof between the rooms , all that sounds out side the room can be heard all the day ..
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewClean and spacious.
Arrived at 11 pm .. we didn’t find water in rooms. Room doors are difficult to open and could trap kids inside .. cleaning staff enter the room while “don’t disturb sign “ was on..
Reviewed: 2 April 2025 · Stayed in March 2025
Verified review