Reviews of InterContinental Taif by IHG 5 stars
Airport Road- Hawiyah Street, 99999* Taif, Saudi Arabia
Loading
Guests also reviewed these properties:
Cadaqués, Spain
Saint-Léonard, France
Kherson, Ukraine
Knoxville, United States
Jezera, Croatia
Ithaca, United States
Bozburun, Turkey
Labatut-Rivière, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHuge open areas that add a class to the facility. Green and garden areas.
Staff is a pleasant story by itself. They represented and reflect the best image of tourists and hospitality. Duty Manager is a decision maker and works in harmony with all staff.
Dear Algahtani, Thank you for sharing your wonderful review of Intercontinental Taif. We are truly delighted to know that staying with us feels like being at your second home whenever you are in Taif. It’s great that you enjoyed the spacious open areas, gardens, and greenery that add a special charm to the hotel. Your praise for our staff means a lot to us, as they are indeed the heart of our hospitality, and we are pleased their warm professionalism reflected the best image of service and care. We also appreciate your recognition of our Duty Manager for working in harmony with the team to deliver seamless experiences. We look forward to welcoming you back soon. Best regards, Ahmed AbuHaimed Guest Experience Manager, Intercontinental Taif
Dear Algahtani, Thank you for sharing your wonderful review of Intercontinental Taif. We are truly delighted to know that staying with us feels like being at your second home whenever you are in Taif. It’s great that you enjoyed the spacio… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNo response
Dear Masoud, Thank you for sharing your rating regarding your recent stay. We regret that your experience did not fully meet your expectations, and we would greatly appreciate it if you could share more details with us so that we can better understand and address the areas of concern. Your comfort and satisfaction are very important to us, and we truly hope you will give us another opportunity to provide you with an improved and memorable time. Best regards, Ahmed AbuHaimed Guest Experience Manager
Dear Masoud, Thank you for sharing your rating regarding your recent stay. We regret that your experience did not fully meet your expectations, and we would greatly appreciate it if you could share more details with us so that we can bette… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff were excellent
Dear Mohammed, Thank you for sharing your feedback about your recent stay at Intercontinental Taif. We are delighted to know that our staff made a positive impression and contributed to your experience. Your recognition means a lot to us, as our team takes great pride in delivering warm and professional service to every guest. We look forward to welcoming you again soon. Best regards, Ahmed AbuHaimed Guest Experience Manager
Dear Mohammed, Thank you for sharing your feedback about your recent stay at Intercontinental Taif. We are delighted to know that our staff made a positive impression and contributed to your experience. Your recognition means a lot to us, … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe staff. The hotel is saved from being my worst KSA experience by the staff alone!!!
Internal decor VERY dated. Hotel in desperate need of a refit. Retro styling can be cool but it can also be just bad. And sadly this is just bad. Only the staff improve the experience. Nice polite local receptionist, very friendly restaurant staff. Reasonable in roon dining prices. However, for such an expensive hotel it represents poor value for money. Not recommended.
Dear Malcolm, Thank you for sharing your detailed feedback about your recent stay. While we are pleased that our team members — from the welcoming receptionist to the attentive restaurant staff — made a positive impression and elevated your time, we are truly sorry that the décor and overall condition of the property did not meet your expectations. Please rest assured that your words has been noted and shared with our management team for consideration in future improvements. We sincerely hope you may allow us another opportunity to provide you with a better overall experience. Best regards, Ahmed AbuHaimed Guest Experience Manager
Dear Malcolm, Thank you for sharing your detailed feedback about your recent stay. While we are pleased that our team members — from the welcoming receptionist to the attentive restaurant staff — made a positive impression and elevated you… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat staff, the receptionist (Abrar) was very nice, friendly and professional. She was able to provide us with comfortable solutions for our big family. Room we're very comfortable. Dinner and lunch had different options so everyone enjoyed their meals. We had special needs child and the staff helped us with the transportation.
The location is kind of far from everything.
Dear Katranji, Thank you for taking the time to share your detailed feedback about your stay at Intercontinental Taif. We are delighted you found the rooms comfortable and appreciated the warm, professional assistance from our receptionist, Abrar. It’s wonderful to know that your family enjoyed the variety of meal options and that our team could assist with transportation for your child’s special needs. We have noted your comment regarding our location and truly value your input. We look forward to welcoming you back soon. Best regards, Ahmed AbuHaimed Guest Experience Manager, Intercontinental Taif
Dear Katranji, Thank you for taking the time to share your detailed feedback about your stay at Intercontinental Taif. We are delighted you found the rooms comfortable and appreciated the warm, professional assistance from our receptionist… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewFirst the hospitality by the great staff and front desk team Clean and classic modern room with all accessories availability Great and very nice facilities
Nothing
Dear Batarfi, Thank you for the wonderful review and kind words about your stay at Intercontinental Taif. We're thrilled you enjoyed the hospitality from our front desk team, the cleanliness and style of your room, and the quality of our facilities. Your satisfaction means a great deal to us, and we’re glad we could make your visit memorable. We look forward to welcoming you back again soon. Best regards, Ahmed AbuHaimed Guest Experience Manager, Intercontinental Taif
Dear Batarfi, Thank you for the wonderful review and kind words about your stay at Intercontinental Taif. We're thrilled you enjoyed the hospitality from our front desk team, the cleanliness and style of your room, and the quality of o… Show more
Reviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewHotel staff are very friendly and supportive.
Bathroom lights.
Dear Abdulaziz, Thank you for your kind review of your stay at Intercontinental Taif. We are thrilled that you found the hotel comfortable and enjoyed the friendliness and support of our staff. We truly appreciate your feedback regarding the bathroom lights, and we will look into this to ensure an even better experience in the future. We look forward to welcoming you back soon. Best regards, Ahmed AbuHaimed Guest Experience Manager, Intercontinental Taif
Dear Abdulaziz, Thank you for your kind review of your stay at Intercontinental Taif. We are thrilled that you found the hotel comfortable and enjoyed the friendliness and support of our staff. We truly appreciate your feedback regarding t… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewBreakfast and staff at the restaurant.
The facilities are very old and not convenient. The beds and pillows are not comfortable.
Dear Abwd, Thank you for sharing your review with us. We are glad that you found the breakfast and restaurant staff satisfactory. However, we are sorry to learn that the facilities did not meet your expectations as well as the comfort of the beds and pillows. Please be assured that we take all guest feedback seriously, and we will address these concerns to improve the experience for future guests. We hope to have the opportunity to welcome you again and provide you with a more comfortable stay. Best regards, Ahmed AbuHaimed Guest Experience Manager
Dear Abwd, Thank you for sharing your review with us. We are glad that you found the breakfast and restaurant staff satisfactory. However, we are sorry to learn that the facilities did not meet your expectations as well as the comfort of t… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewCalm , location to airport
No activities, no facilities around
Dear Shalaei, Thank you for your review of Intercontinental Taif. We are happy that you enjoyed our friendly staff and the calm atmosphere of our hotel, as well as our convenient location near the airport. We appreciate your feedback regarding activities and facilities, and we are continuously working to enhance the guest experience and we hope to welcome you back soon. Best regards, Ahmed AbuHaimed Guest Experience Manager, Intercontinental Taif
Dear Shalaei, Thank you for your review of Intercontinental Taif. We are happy that you enjoyed our friendly staff and the calm atmosphere of our hotel, as well as our convenient location near the airport. We appreciate your feedback regar… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewAntique furniture and comfy bed
Price is double the average of this area; and absent of valet service.
Dear AbdulRahman, Thank you for sharing your thoughts following your stay at Intercontinental Taif. We're glad you enjoyed the comfort of the bed and the charm of our antique-style interiors. We appreciate your feedback regarding valet service, and we will certainly review this as part of our commitment to continuous improvement. As for the rates, we believe they reflect the quality of the experience we provide and remain competitive within the local market. We would be pleased to welcome you again soon. Best regards, Ahmed AbuHaimed Guest Experience Manager, Intercontinental Taif
Dear AbdulRahman, Thank you for sharing your thoughts following your stay at Intercontinental Taif. We're glad you enjoyed the comfort of the bed and the charm of our antique-style interiors. We appreciate your feedback regarding valet… Show more
Reviewed: 29 May 2025 · Stayed in March 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified review