8.0

Reviews of ibis Styles Makkah

King Fahd Road , Al Maabdaah District, 21955 Makkah, Saudi Arabia

  • Ayeisha

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Staf on reception and on breakfast was very polite. Room was good but toilet was small,

    Property response:

    Dear Ayeisha,, We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services. We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10. Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience. Sincerely, Shroog Alharbi Guest Relation Agent

    Dear Ayeisha,, We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted t… Show more

    ibis Styles Makkah
    29 August 2025
  • Farah

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Abdulrahman

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Amazing place with very good value

    Property response:

    Dear abdulrahman, Thank you for taking the time to write your review of Ibis Styles Makkah. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best regards, Shroog Alharbi Guest Relation Agent

    Dear abdulrahman, Thank you for taking the time to write your review of Ibis Styles Makkah. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can contin… Show more

    ibis Styles Makkah
    27 August 2025
  • Amr

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Mahliyyah

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Mohammed

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Azmat

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The room was good, clean, and a decent space. Overall Cleanliness was very good.

    Terrible Breakfast, No decent food, smells bad. Some items were not looking fresh.

    Property response:

    Dear Azmat , Your review is highly appreciated. We sincerely regret any inconvenience during your stay at Ibis Styles Makkah. Rest assured, your constructive comments will be acted upon by our team as we strive for continuous improvement. We eagerly await the opportunity to serve you again with a stay that’s nothing short of exceptional. Best regards Shroog Alharbi Guest Relation Agent

    Dear Azmat , Your review is highly appreciated. We sincerely regret any inconvenience during your stay at Ibis Styles Makkah. Rest assured, your constructive comments will be acted upon by our team as we strive for continuous improvement.… Show more

    ibis Styles Makkah
    27 August 2025
  • Ridwana

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Cleanliness

    Not many food options

    Property response:

    Dear Ridwana, We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services. We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10. Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience. Sincerely, Shroog Alharbi Guest Relation Agent

    Dear Ridwana, We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted t… Show more

    ibis Styles Makkah
    26 August 2025
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  • Lhaila

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Lhaila

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Comfortable place

    No restaurants or eating places nearby

    Property response:

    Dear Anonymous, We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services. We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10. Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience. Sincerely, Shroog Alharbi Guest Relation Agent

    Dear Anonymous, We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted … Show more

    ibis Styles Makkah
    26 August 2025
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  • 3.0 Poor
    Mohamed

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Aliwaqas

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    I always pick this hotel.

    Property response:

    Dear AliWaqas, Thank you for your kind review of Ibis Styles Makkah. We are delighted you had a fantastic stay. Your feedback is highly valued, and we appreciate you sharing it with us. We look forward to welcoming you back for another memorable experience in the near future. With appreciation Shroog Alharbi Guest Relation Agent

    Dear AliWaqas, Thank you for your kind review of Ibis Styles Makkah. We are delighted you had a fantastic stay. Your feedback is highly valued, and we appreciate you sharing it with us. We look forward to welcoming you back for another … Show more

    ibis Styles Makkah
    26 August 2025
  • Khan

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Cleanliness, peace, friendly staff

    Distance from haram to the hotel

    Property response:

    Dear khan, We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services. We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10. Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience. Sincerely, Shroog Alharbi Guest Relation Agent

    Dear khan, We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us. Your satisfaction is our greatest reward, and we are delighted to kn… Show more

    ibis Styles Makkah
    26 August 2025
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  • Mehvish

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    The cleanses was kept great

    The furniture was broken .

    Property response:

    Dear Mehvish, Your decision to stay at Ibis Styles Makkah and your willingness to share your feedback are both highly valued. We are heartened to know that your time with us was pleasant and met several of your expectations, we take your feedback seriously and are dedicated to making necessary improvements to ensure your utmost comfort on your next visit. We are eager to serve you again and offer an even more remarkable experience. Sincerely Shroog Alharbi Guest Relation Agent

    Dear Mehvish, Your decision to stay at Ibis Styles Makkah and your willingness to share your feedback are both highly valued. We are heartened to know that your time with us was pleasant and met several of your expectations, we take your fe… Show more

    ibis Styles Makkah
    26 August 2025
  • Popal

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Ghassan

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • Waqas

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review

    Good

    Property response:

    Dear Waqas, Thank you for taking the time to share your positive feedback about Ibis Styles Makkah. We are delighted to hear that you had a wonderful stay. Your insights are crucial in our ongoing pursuit of service excellence. We will utilize your feedback to further improve our offerings and ensure every guest has a memorable experience. We look forward to welcoming you back soon. Warm regards Shroog Alharbi Guest Relation Agent

    Dear Waqas, Thank you for taking the time to share your positive feedback about Ibis Styles Makkah. We are delighted to hear that you had a wonderful stay. Your insights are crucial in our ongoing pursuit of service excellence. We will u… Show more

    ibis Styles Makkah
    26 August 2025
  • Abzal

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Mohammad

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • Mohammad

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Mohammad, It is with sincere gratitude that we receive your feedback on your recent stay at Ibis Styles Makkah. Your insights are instrumental in our pursuit of service excellence. We are overjoyed to know that we met your expectations. Thank you for your time, and we anticipate the pleasure of serving you again. Best Regards Shroog Alharbi Guest Relation Agent

    Dear Mohammad, It is with sincere gratitude that we receive your feedback on your recent stay at Ibis Styles Makkah. Your insights are instrumental in our pursuit of service excellence. We are overjoyed to know that we met your expectati… Show more

    ibis Styles Makkah
    26 August 2025
  • Mr

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The room was quite nice and clean

    Shuttle bus timings are not comfortable.

    Property response:

    Dear Aamir , We are incredibly grateful for your kind words about your recent stay at Ibis Styles Makkah. Knowing you had a great experience is truly rewarding. Your feedback is an invaluable asset, allowing us to identify areas for improvement and enhance the overall guest experience. We look forward to welcoming you back and exceeding your expectations on your next visit. Best Regards Shroog Alharbi Guest Relation Agent

    Dear Aamir , We are incredibly grateful for your kind words about your recent stay at Ibis Styles Makkah. Knowing you had a great experience is truly rewarding. Your feedback is an invaluable asset, allowing us to identify areas for imp… Show more

    ibis Styles Makkah
    26 August 2025
  • Abuelhassan

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Only the location was ok, it was 15 mins drive to haram ( 20 to 30 dirhams)

    We stayed for 3 days, it was a very disappointing experience. The bedsheets and pillows were dirty they had a lot of stains, the floor of the room and the corridors was very dirty and they were never clean despite the room service coming multiple times, the bathrooms were smelly, whenever the cleaning staff come they only refill the coffee and tea, change the garbage bags, and fix the dirty sheets without changing them, but they do not actually clean the room at all. We booked two rooms one has two beds and the other is a 3 beds room but apparently the third bed wasn’t a bed it was just an uncomfortable sofa covered with bed sheets!!! The service was very slow, they made us late for checkout as we needed the baggage carrier but they came almost an hour after we asked them to, which made us late for our next trip, the reception never answers the phone, such a bad experience in an international hotel!!!

    Property response:

    Dear abuelhassan, Thank you for taking the time to share your experience at Ibis Styles Makkah. We truly appreciate your feedback and are grateful for your comments. We’re glad to hear that you found the location convenient, being just a short drive from Al Haram. However, we sincerely apologize for the disappointing aspects of your stay. We regret that the cleanliness of the bedsheets, pillows, floors, and corridors did not meet your expectations, and we are very sorry for the unpleasant condition of the bathrooms. We also apologize for the limited cleaning service you described, and for the discomfort caused by the third bed setup. Furthermore, we are sorry for the delay in baggage assistance which affected your checkout and travel plans, and for the inconvenience caused by the lack of responsiveness from our reception team. Your feedback is invaluable, and we will work diligently on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Shroog Alharbi Guest Relation Agent

    Dear abuelhassan, Thank you for taking the time to share your experience at Ibis Styles Makkah. We truly appreciate your feedback and are grateful for your comments. We’re glad to hear that you found the location convenient, being just a s… Show more

    ibis Styles Makkah
    21 August 2025
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  • Fathima

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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