Reviews of Hibatullah Hotel Makkah 3 stars
Um Al Qura Street Al Hafayer, 24231 Makkah, Saudi Arabia

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI had a wonderful stay at the hotel, especially in Room 1105, which was spacious, comfortable, and very well maintained. The cleanliness was excellent, and the staff were always friendly, professional, and quick to assist with anything I needed. The atmosphere of the room was calm and relaxing, making it the perfect place to unwind after a busy day. Overall, I truly appreciated the warm hospitality and high-quality service. I would definitely stay here again and highly recommend Room 1105 to anyone looking for comfort and a great experience
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThey were so friendly and service was great and excellent.
Actually nothing was magnificent
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewRates and nearness to Haram Hospitality of the staff Cleanliness Flexibility in check in and check out times
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNice, clean place. Location about 10 minus walk to Haram, OK for Adults to walk that much. Special thanks to Shawon,
May be with elderly and kids a bit too much to walk this distance during Summar.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe ambiance of hotel was so peaceful and nice, hotel was clean and tidy.
There should be tea whitener in tea sachet.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewModerate fares
The carpets are stained needs to be cleaned
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have … Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewModerate fares
The carpets in the rooms are stained in all the rooms we stayed
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWalking distance from Masjid Al Haraam, shorter route via Hotel Anjum. Very pleasant and friendly staff, in particular housekeeping staff, Front of House, Shahid super helpful, thank you.
Rooms are a bit dated, but the location makes up for it.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewRoom is big enough, better than expected. The room attendant, Mr. Muhammed, was very kind and helpful to us. In general, all the staff were helpful and kind to us. The place is very close to Haram, and excellent for its value.
The outer part of the window, perhaps only the room we stayed in, needs to be taken care of frequently due to birds resting around it sometimes.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewHotel interior
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewVery good location, easy access to Al Haram.
None
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe room service person Shawon really looked after me and my family for both of our rooms. He was very efficient and caring and very helpful. Hotel was great and staff all round polite and helpful. Will go again for sure.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe location is really nice as it is close by Haram. Walking distance of 6 mins and you get into the new extension area of Haram. Room Service was exceptional specially Mr. Amer (Room service Guy) as whenever he was assigned for room service he use to do the best job.
The rooms furniture required to be maintained along with carpets and side lamps as they are bit dirty which need to be serviced fully.
Dear Guest.. Please know that your feedback is very valuable to us and we value feedback like yours and use it to make ongoing changes to our services to improve the guest experience. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Please know that your feedback is very valuable to us and we value feedback like yours and use it to make ongoing changes to our services to improve the guest experience. We hope to have the opportunity to se… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewOverall service was good ,service staff Muhammad have provided good service ,Room number 922
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClose proximity to haram.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewit was good over all
there was am issue with the shower sink. the water did not sink properly.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation Excellent Only 5 to 10min walk to Masjid al-Haram. Cleaning Not bad Value of Money
No breakfast
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provided. We hope to have the opportunity to serve you again in the future.
Dear Guest.. Thank you for taking the time to complete the online survey regarding your recent stay at Hibatullah Hotel. On behalf of our entire team, I would like to thank you for the good rating and feedback you provide… Show more