Reviews of Four Points by Sheraton Jeddah King Fahd Road 4 stars

We would like to extend our sincerest apologies for the unfortunate experience you encountered during your stay at our hotel. It is deeply regrettable that a staff member entered your room despite the “Do Not Disturb” indicator being active, and even more so that your complaint was not handled with the professionalism and respect you rightfully deserve. Please be assured that this incident does not reflect the standards of conduct and service we are committed to upholding. An internal investigation has already been initiated, and appropriate corrective measures will be taken to ensure such behavior is not repeated.

We would like to extend our sincerest apologies for the unfortunate experience you encountered during your stay at our hotel. It is deeply regrettable that a staff member entered your room despite the “Do Not Disturb” indicator being active… Show more

Dear Valued Guest, Thank you for sharing your feedback. We're pleased to know that you found the hotel clean and tidy, and that our staff across all departments left a positive impression. Regarding the room setup, we appreciate your comments and take them seriously. Ensuring the comfort of our guests is a top priority, and your input helps us improve the overall experience. We look forward to welcoming you again and providing a more comfortable and enjoyable stay.

Dear Valued Guest, Thank you for sharing your feedback. We're pleased to know that you found the hotel clean and tidy, and that our staff across all departments left a positive impression. Regarding the room setup, we appreciate your … Show more

"Thank you for your kind words! We're glad you had a chance to check out our breakfast menu. We always aim to offer a variety of options to suit all preferences, including vegan choices. We hope you’ll get to try it on your next visit!"

"Thank you for your kind words! We're glad you had a chance to check out our breakfast menu. We always aim to offer a variety of options to suit all preferences, including vegan choices. We hope you’ll get to try it on your next vi… Show more

"Thank you for your kind feedback — we're glad to hear that everything was great. We appreciate your comment regarding the lack of a smoking area or outdoor seating, even around the pool. Your input is valuable and will be taken into consideration as we work to improve our facilities."

"Thank you for your kind feedback — we're glad to hear that everything was great. We appreciate your comment regarding the lack of a smoking area or outdoor seating, even around the pool. Your input is valuable and will be taken in… Show more

hank you for your kind comment! We’re glad to know that you enjoyed your stay and that the bath body care tools were to your wife's liking – that truly makes us happy. We appreciate your note regarding the parking lot, and we’re always working to enhance our guests’ overall experience. We look forward to welcoming you again soon.

hank you for your kind comment! We’re glad to know that you enjoyed your stay and that the bath body care tools were to your wife's liking – that truly makes us happy. We appreciate your note regarding the parking lot, and we’re always … Show more

Thank you for choosing to stay with us. We truly appreciate your positive rating despite the incident you experienced, and we fully understand your frustration regarding the power outage and the delay in activating the backup generator. Please note that the situation was beyond our control due to a general power failure; however, we acknowledge the absence of emergency lighting in the stairwell as a serious concern. This issue has already been reported to the concerned department to take the necessary actions and enhance our emergency systems. We value your visit and look forward to welcoming you again for a safer and more comfortable experience.

Thank you for choosing to stay with us. We truly appreciate your positive rating despite the incident you experienced, and we fully understand your frustration regarding the power outage and the delay in activating the backup generator. Pl… Show more

Thank you for taking the time to share your wonderful feedback. We’re delighted to know that you had a pleasant stay and that you enjoyed the professional reception, friendly service, and the comfort of our spacious and clean rooms. Your kind words truly motivate our team to continue delivering exceptional hospitality in a peaceful and welcoming environment. We look forward to welcoming you again soon for another memorable experience. Best regards,

Thank you for taking the time to share your wonderful feedback. We’re delighted to know that you had a pleasant stay and that you enjoyed the professional reception, friendly service, and the comfort of our spacious and clean rooms. Your k… Show more

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the incorrect location on Google Maps. We understand how frustrating this can be, and we are currently working with Google to correct the issue as soon as possible. Your feedback is valuable and helps us improve the experience for all our guests. We appreciate your understanding and hope to welcome you again under better circumstances.

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the incorrect location on Google Maps. We understand how frustrating this can be, and we are currently working with Google to correct the … Show more