I had booked the room for 3 adults, and I was offered double bad room. The additional bed was charged SAR 120 extra. However, the additional bed was so big that it could not fit in the room. Consequently, I had to sleep on the floor.

Clean and tidy, Polite staff in all departments

Stayed in August 2025

The parking lot, very narrow but manageable..

Clean and looks new. And the bath body care tools entertain the wifey.

Stayed in July 2025

I wanted to give 9 as a rating but gave 7 for one serious incident, on my first night the power went off, it was out of the hotel control as the entire block was the same but while trying to go down from the 5th floor to the lobby there was not one emergency light at the stairs and this is a very serious situation, also it took them more than 45 minutes to turn the backup generator on. For a franchise 4 star hotel you expect a better system in place.

Clean hotel and good value for money.

Stayed in July 2025

Location, some caracter to hotel would be lovely,…

Breakfast, clean, new,

Stayed in May 2025

Could be better, the shower water was not clean when I first opened it, and the hotel didn't mention the gym and facilities are still not opened which was unpleasant because there is nothing,. In addition, I don't know what was the guy designing the entrance to the hotel thinking. It is a huge mountain and my car got scratched. Same with the car park, it feel like you have no room for any errors when entering and exiting.

Staff are friendly, bed is comfy

Stayed in March 2025

Aircon is not working in two room out of four (had to move to another room) Furnture in one of the rooms is broken. One of the rooms was not ready although we arrived at 6 p.m Only service available is room service. Spa is not operating/ no laundry.

Cleanliness

Stayed in April 2025

They walked into my room while I had the don't disturb button pressed. They mocked me after I complained. Worst experience ever.

Nothing.

Stayed in August 2025

i did't had the chance to try the breakfast but i took a look into their menu its diverse and had multiple choices for everyone even vegan options

Stayed in August 2025

No smoking area or outdoor areas to set even around the pool

Everything was great

Stayed in August 2025

Professional reception Friendly staff Great service Sapcious room Quiet and clean

Stayed in July 2025

Hotel location was wrong on Google maps it took me to the other four points location

Stayed in July 2025

I couldnt find room service number in the room.

Cleanliness, well scented, elegantly designed spaces

Stayed in June 2025

Exceptional service provided all around. Clean and well maintained property. The staffs are welcoming, supportive and Exceptional services provided. The attention to detail, from check-in to check-out, was remarkable. The hotel’s ambiance was soothing, with beautifully decorated common areas, and the location made it easy to explore nearby attractions.

Stayed in April 2025

I couldn't use any of the amenities like the gym, the hotel did not relay this information prior to my arrival. My room wasn't ready to check in till 8pm as it had not been cleaned. The room I was given did not have working AC. None of the light switches worked which meant I had to use the main cut out switch at the entrance of the apartment so I was unable to charge my phone at night....all in all not a great experience, some much needed improvement required.

Stayed in April 2025

The hotel needs a major upgradation in terms of basic electrical maintenance. 1. The ELCB keeps tripping while taking the shower 2. The power tripped in the night and didn't get restored until the ELCB reset. Do they expect a customer to do this in the midnight at 2pm? 3. They provide free wifi which stops in the midnight and doesn't get repaired even at 8am next day (I checked out around this time, so don't know when it restarted. 4. Although I wasn't going up use it, they have this board at the frontdesk, asking customers to cooperate for non-functional health club and swimming pool. How would the customer know this if you don't declare explicitly at the time of booking? Overall, pathetic experience... Shame on brand Marriott.

The location and the front lobby

Stayed in April 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in April 2025