A bit far

Clean room, friendly staff and a nice pool

Stayed in August 2025

Balcony door is hard to opene and close

Breakfast food/buffet and staff excellent service

Stayed in August 2025

All good

Location , the space

Stayed in July 2025

Size of the room and refrigerator not working without replacement

Staffs were helpful

Stayed in August 2025

The fridge in the room isn't good enough it takes lots of time to cool the drinks

The breakfast was amazing

Stayed in August 2025

The reception staff make our check in late we waited too much time , and the room need maintenance , the fridge not working, there is no coffee machine even tho it’s 4 star hotel!!

Location and restaurant staff they are very professional and helpful especially Mr. Mohammed Shenaz , he made our stay , I would thank him very much for treating the guest with kindness and smile

Stayed in August 2025

No fridge in all rooms.

The location The cleanliness The balcony The beds were comfortable

Stayed in July 2025

Value for money, parking was troubling ( no entry through front gate), AC was good but noisy. Good overall.

Good location, nice room, terrific View, breakfast was good (especially Mohd Shenar outstanding service).

Stayed in June 2025

The biggest let down of my stay was the wi-fi connection. Incredibly poor. A very low speed and sometimes completely inoperable. I had a long stay (almost a month) and at times I needed the internet for work and was just very unreliable. I highlighted the issue to the staff and despite their best efforts to send maintenance personnel not much was resolved. Another issue was the lack of connectivity for the smart-tv which is just an expensive LCD screen that has few basic tv channels. No possibility to connect to streaming apps at all (maybe it's related to the poor wi-fi system). These two issues should be dealt with as they are critical nowadays, especially for such a reputable hotel chain.

By far the hotel's staff is their biggest asset and I simply cannot praise them high enough for their exceptional customer service. Everyone from the cleaning, gym, restaurant and front desk staff always go out of their way to assist you and make you feel welcome. The hotel location was also really nice, on the waterfront in north Corniche area, having access to the Ubhur promenada and a really nice seafood restaurant nearby. The view was also stunning. Another major positive was the breakfast quality and variation, always having fresh food in the morning.

Stayed in June 2025

Only had a problm while checking in. My reservation was a suite with sea view. The receptionist insisted the reservation wasn't for a sea view. So I asked to see the suite. When we went upstairs, the suite was sea view. I had actually entered the suite without checking in 🤣. A receptionist then called and politely apologized. A wonderful stay overall.

We enjoied tow days staying at Four Points. The location, staff and viewing are great.

Stayed in June 2025

No Fridge in the room , only temperature keeping box Swimming pool water was very cold

Location Cleanliness Facility Room

Stayed in June 2025

Some guest were smoking indoor which was obvious in the hall way - There were very limited options in breakfast , and the selection felt more like a lunch buffet than a proper breakfast.

The sea view

Stayed in June 2025

I like everything

Stayed in May 2025

No sea view

Stayed in May 2025

small pool, cant swim there

great brakefast, gym, friendly stuff

Stayed in May 2025

No fridge

Stayed in May 2025

Unprofessional reception staff Delayed checking in

Stayed in May 2025

Situation geographique

Excellent

Stayed in April 2025

Property needs maintenance. Especially the entire property needs a better paint job. You can actually see patches of unmatched paint. It seemed a little off given it’s Sheraton. Its way too far from the city center which is a hassle as uber is really hard to find and not cheap

The staff were really friendly, checked in quite fast. Breakfast lunch dinner buffet amazing. A little expensive but the food and offerings were great. The best part was the bed. Most comfortable bed I’ve ever slept in.

Stayed in February 2025

Nothing

Clean and good facilities. Front desk staff were excellent!!

Stayed in April 2025

It was comfortable and good hotel , the only thing was I had to keep asking for more tea bags and creamers for tea. Late night I asked for more creamers but it was misunderstood and not delivered. And I didn’t have tea then. Staff was friendly and the view from my room was good.

Stayed in April 2025

Good place

Stayed in February 2025

I loved my room and the view was amazing, staff are very friendly and the room was clean.

Stayed in February 2025

The restaurant management is chaotic, especially during breakfast, and the concierge is unhelpful and lacks useful information about city attractions.

The location is convenient, and the room is also quite nice.

Stayed in February 2025