Reviews of فندق جاردن ميلينيوم السلامه 1 stars
حديقة رامي, Al Salamah, 23436 Jeddah, Saudi Arabia
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewClean
There is no restaurant. AC was leaking water.
Dear Guest, Thank you for your feedback. We would like to clarify that the hotel does have a restaurant, which serves breakfast only. Regarding the AC, the issue was due to the remote-control settings and has been adjusted. We truly value your comments and look forward to welcoming you again. Best regards, Hotel Management
Dear Guest, Thank you for your feedback. We would like to clarify that the hotel does have a restaurant, which serves breakfast only. Regarding the AC, the issue was due to the remote-control settings and has been adjusted. We truly value y… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewNothing
There was no reception at the entrance, and cars are not allowed into the parking area until after check-in. Due to the area’s congestion, you might have to park far from the hotel and walk back to bring your car in. When I entered the room, it was flooded with water from the air conditioner. It took maintenance more than half an hour to fix it, and the management did not offer to change the room. Using the shower caused the entire bathroom to flood, and the water reached the beginning of the room. Breakfast is delivered to the room and consists only of a plate of fava beans and eggs, with no other options available. The price is extremely overpriced — higher than 4-star hotels in the same area — while the service and furniture are only comparable to serviced apartments, not hotels
Dear Valued Guest, Thank you for your feedback. We’re sorry if you encountered any inconvenience during your stay. We would like to clarify a few points mentioned in your review: • The reception is not located on the street, but inside the lobby. Guests can enter the parking area directly and then proceed to the reception to check in—there is no need to wait on the street. • Regarding the air conditioner, the issue was related to the control settings. Once reported, it was resolved immediately, not after half an hour as stated. Also, we would like to clarify that you did not request a room change, since the issue was resolved promptly. • As for the bathroom, water may temporarily accumulate if the shower is used for a long time, due to the high water pressure. Our housekeeping team is always available to assist with cleaning when needed. • Breakfast is delivered to the room, as is the case with many hotels, and it is not limited to just fava beans and eggs as mentioned—it includes other items depending on the time and request. • Regarding pricing, our rates are very reasonable compared to other hotels in the area, especially during the holiday season. Additionally, the furniture in our rooms is modern and exclusive, which is one of the highlights of our hotel. Lastly, we would like to emphasize that our hotel is classified as a 2-star hotel, so the level of service and facilities corresponds to this classification. Your satisfaction is important to us, and we always strive to offer the best. We hope to welcome you again in a way that meets your expectations. Best regards, Hotel Management
Dear Valued Guest, Thank you for your feedback. We’re sorry if you encountered any inconvenience during your stay. We would like to clarify a few points mentioned in your review: • The reception is not located on the street, but inside the… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewClean
Nothing
Dear Valued Guest, Thank you for your kind words and appreciation of the hotel’s cleanliness. Ensuring comfort and maintaining high standards of cleanliness is always one of our top priorities. We’re glad your experience was satisfying, and we look forward to welcoming you again soon, God willing. Best regards, Hotel Management
Dear Valued Guest, Thank you for your kind words and appreciation of the hotel’s cleanliness. Ensuring comfort and maintaining high standards of cleanliness is always one of our top priorities. We’re glad your experience was satisfying, a… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewLocation
Water heater
Thank you very much for appreciating the service of our staff; we are glad that their service met your satisfaction. We would also like to inform you that the water heater is centralized in the hotel to ensure the comfort of all guests. We also appreciate your positive feedback about the hotel location and always strive to provide you with the best experience. If you have any other inquiries, please do not hesitate to contact us. Sherif Khozimy Customer Service
Thank you very much for appreciating the service of our staff; we are glad that their service met your satisfaction. We would also like to inform you that the water heater is centralized in the hotel to ensure the comfort of all guests. We … Show more
Reviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewHotel looks new and well-maintained. Room is provided with necessary amenities. A staff name Mohammed from Egypt was also friendly and helpful as well. There are a few food places and a small supermarket within walking distance.
Counter staff could be more friendly and more alert on the check-in payment procedure, since initially my payment did not make it through but was only told at the end of the day.
Thank you for your kind feedback and for taking the time to share your experience. We’re delighted to hear that you found the hotel well-maintained and the amenities satisfactory. We’re especially pleased that Mohammed from Egypt made a positive impression — we will be sure to share your kind words with him. It’s also great to know that you found the nearby conveniences helpful. We look forward to welcoming you again in the near future!”
Thank you for your kind feedback and for taking the time to share your experience. We’re delighted to hear that you found the hotel well-maintained and the amenities satisfactory. We’re especially pleased that Mohammed from Egypt made a pos… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified review