Reviews of Makarem Ajyad Makkah Hotel 5 stars
Ajyad Street, 21955 Makkah, Saudi Arabia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClose to haram. Shadowed by clock tower. 5 minutes walk to safa towers. You can walk through and come out on the other side straight into haram down the slope.
Not a pleasant view and no gluten free options on breakfast buffet. I took my own bread.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIt’s very close to Haram
The lobby needs upgrade
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation was ideal
Breakfast was expensive
Dear Mr. Mohsin, Thank you for your positive feedback regarding our location near King Abdulaziz Gate. We remain committed to providing high-quality ingredients and a diverse breakfast selection. Your comments are valued and will assist us in improving our services. We look forward to welcoming you again. Good Wishes, Wejdan Bukhari - Guest Relations Agent
Dear Mr. Mohsin, Thank you for your positive feedback regarding our location near King Abdulaziz Gate. We remain committed to providing high-quality ingredients and a diverse breakfast selection. Your comments are valued and will assist us … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe staff was very friendly and helpful
It was not neat and clean as it should be. It is a five star hotel so the bathroom should be have been more clean (there where staines in the shower). There was also some dust in furnitures in the room. The carpets in the aisle should be maintained better.
Dear Mis Farhana, Thank you for sharing your experience. We are pleased that you were completely satisfied with the services and care provided by our staff. Please be assured that your feedback has been taken into consideration and shared with the relevant management. We promise you a better experience on your next visit, and we look forward to hosting you. We always look forward to your visit. Good Wishes, Ghadi Fallatah _ Guest Relation Agent
Dear Mis Farhana, Thank you for sharing your experience. We are pleased that you were completely satisfied with the services and care provided by our staff. Please be assured that your feedback has been taken into consideration and shared w… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewVery close to Al Haram. Very clean . Friendly staff.
Dear Mr. Ashraf Thank you for your positive feedback towards our location as it is only a few minutes’ walk to King Abdulaziz Gate. Looking forward to hosting your stay once again and continuing to meet your expectations. Good Wishes, Ghadi Fallatah- Guest Relations Agent
Dear Mr. Ashraf Thank you for your positive feedback towards our location as it is only a few minutes’ walk to King Abdulaziz Gate. Looking forward to hosting your stay once again and continuing to meet your expectations. Good Wishes, Ghad… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewAmazing experience. Special thanks to Mr. Abdullah at the reception for being very kind and helpful.
Nothing. There is limited parking available at the hotel which remains in high demand. I couldn't get the chance to get this parking somehow. The other good option is to park at the public parking area which is free and just 2 mins drive through public shuttle service which takes 8 SR for dropping at the hotel site. One way is free from the hotel to the public parking area.
Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit. Good Wishes, Ghadi Fallatah- Guest Relations Agent
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClose to Masjidil Haram
Dear valued guest, Thank you for your positive feedback towards our location as it is only a few minutes’ walk to King Abdulaziz Gate. Looking forward to hosting your stay once again and continuing to meet your expectations. Good Wishes, Wejdan Bukhari - Guest Relations
Dear valued guest, Thank you for your positive feedback towards our location as it is only a few minutes’ walk to King Abdulaziz Gate. Looking forward to hosting your stay once again and continuing to meet your expectations. Good Wishes, … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
Late check in time. Had to wait till 3.30pm
Dear Mr. Mohammed, Thank you for your positive feedback regarding our location, just a few minutes’ walk from King Abdulaziz Gate. Kindly note that our standard check-in time is 4:00 PM, and early check-in is offered based on availability. We look forward to hosting your stay once again at Makarem Ayad Makkah Hotel and continuing to meet your expectations. Good Wishes, Wejdan Bukhari - Guest Relations
Dear Mr. Mohammed, Thank you for your positive feedback regarding our location, just a few minutes’ walk from King Abdulaziz Gate. Kindly note that our standard check-in time is 4:00 PM, and early check-in is offered based on availability. … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewthis is my second time to stay here but dont meet my expectations .. not like first time location is good
not clean noisy not comfortable
Dear Mr Ahmed, Thank you for choosing to stay with us once again and for taking the time to share your feedback. We are pleased to know that you appreciated our convenient location. However, we regret that your recent experience did not meet your expectations. Your comments have been shared with the relevant departments for immediate review and corrective action. We truly value your feedback as it helps us improve our services. We hope to welcome you again for a better stay in the future. Good Wishes, Wejdan Bukhari _ Guest Relation Agent
Dear Mr Ahmed, Thank you for choosing to stay with us once again and for taking the time to share your feedback. We are pleased to know that you appreciated our convenient location. However, we regret that your recent experience did not mee… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat location Reception landing area fantastic
Need renovation work in the bedroom like painting and wood scarting.
Dear Mr Boshir, Thank you for your kind words regarding our convenient location, just a few minutes’ walk from King Abdulaziz Gate. It is always an honour to welcome you to Makarem Ajyad Makkah Hotel. We sincerely regret that your recent experience did not meet your expectations. Please be assured that your feedback has been shared with the concerned departments for appropriate review and action. Good Wishes, Wejdan Bukhari _ Guest Relation Agent
Dear Mr Boshir, Thank you for your kind words regarding our convenient location, just a few minutes’ walk from King Abdulaziz Gate. It is always an honour to welcome you to Makarem Ajyad Makkah Hotel. We sincerely regret that your recent ex… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewDear Mis Suhail Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes, Ghadi Fallatah _ Guest Relation Agent
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewDear Mis Suhail Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes, Ghadi Fallatah _ Guest Relation Agent
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe room was very clean and comfortable. And the staff were very kind and helpful.
Dear Mr. Saif, Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our staff and Cleanliness to your satisfaction. As we are following a high standard effective cleaning procedure. We look forward to serving you in the future. Good Wishes, Wejdan Bukhari - Guest Relations Agent
Dear Mr. Saif, Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our staff and Cleanliness to your satisfaction. As we are following a high standard effective cleaning procedure. We look fo… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation
They did not inform us about elevator repairing job, it was so noisy bcoz of that with grinder, drill machine and hammer noise. I did complaint and they offered 1 breakfast for free bcoz of that noisy sound.
Dear Mr. Khan, Thank you for your positive feedback towards our location, we are always honoured to welcome you in our hotel. We sincerely apologize for the inconvenience caused by the elevator repair work and the associated noise. Your comments have been noted and will help us improve our communication and services. We look forward to the opportunity of serving you again during your next visit. Good Wishes, Wejdan Bukhari – Guest Relations Agent
Dear Mr. Khan, Thank you for your positive feedback towards our location, we are always honoured to welcome you in our hotel. We sincerely apologize for the inconvenience caused by the elevator repair work and the associated noise. Your com… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified review