Reviews of Address Jabal Omar Makkah 5 stars
7123 Prince Mohammed Bin Salman Road, Makkah, Saudi Arabia
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Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewHotel had excellent ambiance and we enjoyed the stay
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExcellent location and easy walk to Haram. Really enjoyed the comfort to perform Umrah. Staff was excellent. Mahir from concierge was very helpful. Praying room on the 36th floor is beautiful with the most amazing view. Would love to stay again on my next visit.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything is amazing. Staff are very helpful.
None
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIn my life i have been to so many 5 star hotels but i have never seen anyone smell as good as Address
I like everything 100%
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything is perfect,, about the employees were really kind,, and the kindest employee mr. Ahmed saleh from the tea time , His a very generous person ..
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything the check in check out very efficient and welcoming friendly staff The room was specious beautiful view very comfortable cleaning was excellent Breakfast variety and quality was good Accommodated early and late check out
The shuttle service is 24/7 very efficient however the negative was that you get dropped off after you take a lift which are very small stuffy not sufficient to cater for crowd using it so it's a bit hectic getting use to the inconvenience the shuttle service itself was excellent
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything except that they dont have a single bed room
Couples dont get to sleep on same bed due to majority of rooms have 2small beds
Dear Mr. Lubna, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Lubna, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewStaff excellent, Ibrahim bakhari was handling reception desk perfectly specially there are many people. Transportation was good. Location
No body answer Hotel phono. Stay two days not cleaned the room even there was several request.
Dear Mr. Salem, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Salem, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery clean
I am writing to express my profound dissatisfaction with the current bus service. The frequent and excessive delays, exacerbated by the practice of prolonging stops to maximize passenger capacity, are causing significant disruption. Furthermore, I have made multiple requests for an invoice, none of which have been acknowledged or fulfilled. This lack of responsiveness is unacceptable.
Dear Mr. Rashed, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We have notified our team about your unpleasant experience and with the help of your valuable feedback we will be able to overcome shortfalls and provide efficient yet effective service. Please give us another chance to prove ourselves sometime soon. If you have any specific concerns or additional information you would like us to address, please feel free to reach out to our customer service team at the email address stayatmakkah@addresshotels.com Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Rashed, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service. Please be assured that we pay very close attention to details and we have received your kind … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI like the location , cleanness, and hospitality . One of the nice things is that the staff communicates with you to measure the level of satisfaction and to make sure that your stay is comfortable, and I would like to mention in particular Ms. Ghazl.
Nothing .
Dear Mr. Mohammed, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Mohammed, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welc… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewhospitality+it is close to haram and panda +staff were very nice and supportive. Bus is there available all the time . Accessible and easy to take . Room is wide and bathroom is big .
Dear Mr. Ahmed, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Ahmed, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation
I booked a room and asked for a king bed. They don’t have it. So they only offered two small beds, in addition I booked the room with breakfast. Only to find out they only allow one person for breakfast and the second is charged at 150 SAR per day!! If you’re giving me 2 beds, and if you know we are 2 guests! Why would you only allow me one for breakfast?
Dear Mr. Ibrahim, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We have notified our team about your unpleasant experience and with the help of your valuable feedback we will be able to overcome shortfalls and provide efficient yet effective service. Please give us another chance to prove ourselves sometime soon. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Ibrahim, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service. Please be assured that we pay very close attention to details and we have received your ki… Show more