Reviews of Volcano View

We stayed at Volcano view while traveling through Rwanda with a group of 4 adults and 6 children (2 families). Jorjo’s house was our base for trips to twin lakes, golden monkey hike and bisoke hike. Jorjo and her team made us feel very welcome and at home. It was very handy Jorjo has a lot of connections and suggestions. It was very rainy when we where there. The service to clean our shoes after hikes was amazing. We stayed in for a lovely home cooked dinner for one night ($15 pp). The kids loved being able to play some basketball, play with Carice and the dog. We can recommend staying at Volcano View!

Conformable guest house with a family welcome. Good recommendation for day trip by the host. available games to play with the kids.

The breakfast was good and the hired staff very nice and helpful. I had a 2-story unit with the upstairs bedroom (with mosquito netting) and a bathroom that was ok. Potential visitors that plan on going on the Gorilla Trek/Golden Monkey walk should be advised that the owner charges $100 USD RT to take you to the Gorilla trek and $30 USD for the Golden Monkeys.

Ordinarily I would have given this place a 7-8 rating. It was an okay place to stay. But unfortunately, the owner, Isaac, and I had a big problem when I left. I had independently hired a car to bring me to the hotel from Kigali. I was charged $70 USD for that and given that it is a 2 1/2 hour drive, I thought that was reasonable. That driver also offered to come from Kigali to pick me up when I checked out, but Isaac said he would arrange a driver for me for the same amount which I thought was the better option. So that day, I gave Isaac $100 USD, $30 to take me to the Golden Monkeys, and $70 for the ride to Kilgali. The car/driver was waiting for me when I checked out, and before we drove away from the hotel, Isaac and his wife jumped into the back seat. I thought they might want to be dropped off in town somewhere, but it quickly became apparent that they intended to ride all the way to Kigali. I told them that would be okay, but that it would only be fair to split the cost of the car. They didn't agree at all, since I had already agreed to pay $70. The discussion became very unpleasant, and I told them to get out of the car, not knowing how it was going to end up. By that point we were a bit far from the hotel, but I agreed to have the driver take them back to the hotel. BTW, during the heated "discussion" Isaac said that the 2 1/2 hour trip to Kigali was only $30 and the $70 was for the Golden Monkeys. So he offered me $15, half of the $30, to have him and his wife go all the way to Kigali. It has been a few weeks since this incident and it still bothers me a lot.

A comfortable guesthouse, homely and welcoming. The staff are friendly and very willing to accommodate my requests. I was able to make tea, use the fridge and prepare snacks in the guesthouse kitchen. Breakfast was cooked when requested, including one very early start, or packed up. It included the usual eggs and fresh fruits, but nice brown bread was also available. Room 1 is large and faces a small garden at the front. Furnishings are adequate but nothing fancy. The bed is comfortable. Wifi is good. Outdoor seats on the front terrace are a nice feature. The self- contained annex is recently built and very contemporary and attractive.

Don't expect a view of the volcanos, they are in the city background like everywhere else in Musanze, but not seen from the rooms or garden. The main guesthouse could do with a few repairs and coat of paint in places but this does not detract from the nice welcome and atomosphere.

Nice places to sit inside and out Peaceful Very comfy bed Good local advise Lifts to town at beginning snd end of stay

The owners made us feel very welcome we felt like we had come home. We were given great information on the area and activities. We hadn’t made plans to see the gorillas and Issac helped us greatly to make the arrangements to see them. We thank both Issac and Jojo for being great hosts and we hope to come back again .

Nothing for us.

Comfortable bed. Hot shower. Good breakfast. Quiet location.

Is a little far from the town centre but you can get a moto taxi quite cheaply.

If I wanted an all-around western comfort accommodation in this area, I would have to spend at least 6,000 USD. For a fraction of such price you get a good b&b with a comfortable bed. Everything -the grounds, common areas, room, bed, under the furniture, bathroom, house kitchen - very very clean (the "wardrobe" was dusty though). Staff is amazing, very welcoming, friendly, accommodating, always genuinely eager to help. Speacial thanks to Isaac for his superb communication. Isaac also turned out to be a wealth of information and an expert on travels around Rwanda and Uganda. I met travellers for whom Isaac designed and organized exciting activities in both countries. Isaac can also arrange transfer from Kibale. If I ever go back to Rwanda, I will base myself in Volcano View for several days and take all these activities ran by Isaac. I would even bring kids.

For such price, I can't complain, but for future travellers here - the process to get hot water is to push a red button next to the shower head, then wait for AT LEAST an hour (not 30 min as staff says). Then you have exactly 7 min to take a shower. We learned it the hard way as the first night we weren't careful and one person used up all hot water.

People are super friendly and kind. Room is comfortable. Good shower temperature and pressure (but you need to turn the boiler on 30-60 min before shower)

The doors are very thin so you hear everything from the living room. The breakfast is quite simple and feels repetitive.

I was planning to stay one or two nights at Volcano View but ended up staying 5 nights. The rooms are spacious, clean and cozy in a nice house in a residential area. The neighborhood is quiet but yet not so far away from the city center (just a short walk). Isaac and his team have been wonderful hosts. They helped me plan my visits to the Volcanoes National Park and easily arranged transport for the four days I spent there. Everyday my breakfast was on the table at 6am and by 6h30 my lift was ready to take me to the park. I highly recommand this B&B!

There are only 4 or 5 rooms so staying at Volcano View is like coming home. Nice and clean rooms, chill terrace, supernice staff and Isaac - the owner - is very welcoming. We enjoyed our stay here. Thank you for everything!

The kindness of the women working here The location, close to the entrance of the volcanoes park The bed, big and comfortable Everything is perfect:)

The hosts were friendly and helpful for booking a hike in the volcano national park (and proposing a packed lunch), felt like a homely place.

The beds were quite hard to sleep on

Very friendly and helpful staff, clean rooms and very nice breakfast.

Friendly staff, modern, clean room with gorgeous bed. Complimentary tea in the afternoon. They made me breakfast at 6am before I had to leave at 6.30am for my hike… just what I needed for a one night stay

Nothing comes to mind!

The stuff was very friendly and helpful and made a big effort to make our stay pleasant. The staff helped with arrangements of a trip to the volcanos.

The room is small, utilities are basic (wait 30 minutes for hot water -- but after 30 minutes they were very hot and shower was very pleasant)

Great staff!

The staff, Diloula and Donna with a special point for Diloula so personable. And they are both very good I like the corner outside to eat and the little sitting room inside. Jojo and Isaac very friendly also

I ate there one evening and not great