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Reviews of Volcano View

Ruhengeri Road, Ruhengeri, Rwanda

#7 of 16 hotels in Ruhengeri

Guests' Choice

Review score

Based on 59 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.2

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 19 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    We stayed at Volcano view while traveling through Rwanda with a group of 4 adults and 6 children (2 families). Jorjo’s house was our base for trips to twin lakes, golden monkey hike and bisoke hike. Jorjo and her team made us feel very welcome and at home. It was very handy Jorjo has a lot of connections and suggestions. It was very rainy when we where there. The service to clean our shoes after hikes was amazing. We stayed in for a lovely home cooked dinner for one night ($15 pp). The kids loved being able to play some basketball, play with Carice and the dog. We can recommend staying at Volcano View!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Conformable guest house with a family welcome close to volcano area
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Conformable guest house with a family welcome. Good recommendation for day trip by the host. available games to play with the kids.

    Stayed in July 2025

  • Reviewed: 28 February 2025

    8.0
    A welcoming and homely stay in a nice area near the city
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Don't expect a view of the volcanos, they are in the city background like everywhere else in Musanze, but not seen from the rooms or garden. The main guesthouse could do with a few repairs and coat of paint in places but this does not detract from the nice welcome and atomosphere.

    A comfortable guesthouse, homely and welcoming. The staff are friendly and very willing to accommodate my requests. I was able to make tea, use the fridge and prepare snacks in the guesthouse kitchen. Breakfast was cooked when requested, including one very early start, or packed up. It included the usual eggs and fresh fruits, but nice brown bread was also available. Room 1 is large and faces a small garden at the front. Furnishings are adequate but nothing fancy. The bed is comfortable. Wifi is good. Outdoor seats on the front terrace are a nice feature. The self- contained annex is recently built and very contemporary and attractive.

    Stayed in February 2025

  • Reviewed: 16 December 2024

    10
    Great stay! Felt like home and close to gorilla trekking!
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Loved it

    It was so clean and welcoming! Felt like being at home! The bed was huge and felt a little hard, but comfortable. The location was perfect! A few minutes from restaurants and 20 minutes to volcano National park

    Stayed in December 2024

  • Reviewed: 2 December 2024

    8.0
    Peaceful location ,
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nice places to sit inside and out Peaceful Very comfy bed Good local advise Lifts to town at beginning snd end of stay

    Stayed in December 2024

  • Reviewed: 26 November 2024

    10
    Brilliant!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing for us.

    The owners made us feel very welcome we felt like we had come home. We were given great information on the area and activities. We hadn’t made plans to see the gorillas and Issac helped us greatly to make the arrangements to see them. We thank both Issac and Jojo for being great hosts and we hope to come back again .

    Stayed in November 2024

  • Reviewed: 27 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Is a little far from the town centre but you can get a moto taxi quite cheaply.

    Comfortable bed. Hot shower. Good breakfast. Quiet location.

    Stayed in October 2024

  • Reviewed: 26 August 2024

    10
    Exceptional value
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    For such price, I can't complain, but for future travellers here - the process to get hot water is to push a red button next to the shower head, then wait for AT LEAST an hour (not 30 min as staff says). Then you have exactly 7 min to take a shower. We learned it the hard way as the first night we weren't careful and one person used up all hot water.

    If I wanted an all-around western comfort accommodation in this area, I would have to spend at least 6,000 USD. For a fraction of such price you get a good b&b with a comfortable bed. Everything -the grounds, common areas, room, bed, under the furniture, bathroom, house kitchen - very very clean (the "wardrobe" was dusty though). Staff is amazing, very welcoming, friendly, accommodating, always genuinely eager to help. Speacial thanks to Isaac for his superb communication. Isaac also turned out to be a wealth of information and an expert on travels around Rwanda and Uganda. I met travellers for whom Isaac designed and organized exciting activities in both countries. Isaac can also arrange transfer from Kibale. If I ever go back to Rwanda, I will base myself in Volcano View for several days and take all these activities ran by Isaac. I would even bring kids.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    7.0
    Good place for the price
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The doors are very thin so you hear everything from the living room. The breakfast is quite simple and feels repetitive.

    People are super friendly and kind. Room is comfortable. Good shower temperature and pressure (but you need to turn the boiler on 30-60 min before shower)

    Stayed in August 2024

  • Reviewed: 10 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I was planning to stay one or two nights at Volcano View but ended up staying 5 nights. The rooms are spacious, clean and cozy in a nice house in a residential area. The neighborhood is quiet but yet not so far away from the city center (just a short walk). Isaac and his team have been wonderful hosts. They helped me plan my visits to the Volcanoes National Park and easily arranged transport for the four days I spent there. Everyday my breakfast was on the table at 6am and by 6h30 my lift was ready to take me to the park. I highly recommand this B&B!

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are only 4 or 5 rooms so staying at Volcano View is like coming home. Nice and clean rooms, chill terrace, supernice staff and Isaac - the owner - is very welcoming. We enjoyed our stay here. Thank you for everything!

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The kindness of the women working here The location, close to the entrance of the volcanoes park The bed, big and comfortable Everything is perfect:)

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The beds were quite hard to sleep on

    The hosts were friendly and helpful for booking a hike in the volcano national park (and proposing a packed lunch), felt like a homely place.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful staff, clean rooms and very nice breakfast.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    9.0
    Fabulous stay before a hike!
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing comes to mind!

    Friendly staff, modern, clean room with gorgeous bed. Complimentary tea in the afternoon. They made me breakfast at 6am before I had to leave at 6.30am for my hike… just what I needed for a one night stay

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Will come again
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    The room is small, utilities are basic (wait 30 minutes for hot water -- but after 30 minutes they were very hot and shower was very pleasant)

    The stuff was very friendly and helpful and made a big effort to make our stay pleasant. The staff helped with arrangements of a trip to the volcanos.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great staff!

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    A feel good place !
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I ate there one evening and not great

    The staff, Diloula and Donna with a special point for Diloula so personable. And they are both very good I like the corner outside to eat and the little sitting room inside. Jojo and Isaac very friendly also

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nice and calme place to relax for a night, very friendly and helpful staff, thanks a lot!

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately, there is some construction going on in the compound and the workers started working between 7 and 8am.

    The hosts were two lovely and welcoming women, they created a very peaceful atmosphere. The home-cooked dinner was very nice, although slightly overpriced. The two dogs on the compound were lovely. The bed was large and comfortable. The hosts were very responsive and accommodating. On the day of our hike, they prepared breakfast very early and gave us some packed food for our hike. Breakfast was good. Location was good.

    Stayed in January 2024

  • Reviewed: 14 December 2023

    10
    Quaint cottage feel with welcoming staff
    • Leisure trip
    • People with friends
    • Superior Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff were very kind and helpful and they always had a beautiful breakfast set up on the front porch for us every morning. It was lovely. Also a tub in the bath! They also cleaned my shoes after a very muddy hike.

    We were visiting friends in Musanze and it was right around the corner from their apartment so very continent for us and right in town. Walkable to things you may need

    Stayed in December 2023

  • Reviewed: 28 September 2023

    9.0
    Felt at home with Jojo and Isaac :)
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hosts were great!

    Stayed in September 2023

  • Reviewed: 17 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The house is located in a quiet neighborhood, offers nice and clean rooms and all staff members are lovely and ready to help in case you need something.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    9.0
    Welcoming guest house for good price/quality!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very welcoming and helpful to offer different possibilities in the surroundings. The room is very clean and comfortable. They have a cute little dog & when the sun is out you can have breakfast at the terrace.

    Stayed in September 2023

Showing 1 – 25

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