The bathroom did not have space to put our makeup bags, etc

Quiet and clean

Stayed in August 2025

Payment system was down during whole stay. Only cash was payable. Shower equipment didn't function well.

Waiter/Waitress were attentive.

Stayed in August 2025

Breakfast was more than enough for my needs . Not outstanding but given the costs it represents excellent value for money

Stayed in July 2025

Very noisy, awful sound proofing.

Stayed in July 2025

Friendly and helpful staff

Stayed in July 2025

The breakfast was very limited, however it was enough to sustain through to lunch. I chose mostly potato as I was unsure of what the 3 other dishes consisted of.

The hot shower

Stayed in July 2025

Very friendly staff. The room was big and clean. The driver picked us up from airport for free. Good air condition!

Stayed in July 2025

None

Location was superb

Stayed in July 2025

No

I highly recommend this hotel. Although the room is quite old but everything works well at an affordable price. The breakfast is good, and the free services are great. The staff are also very nice.

Stayed in June 2025

Great location

Stayed in June 2025

the hospitallity

Stayed in May 2025

It's a bit old infrastructure.

The location and breakfast + Airport Shuttle

Stayed in June 2025

It was fine: a bit dated, but still clean, functional, and good value.

Stayed in March 2025

It’s great value for money but obviously you can’t get 5 star facilities with that price The staff made a huge positive difference to its lack of extra facilities…

Great location Excellent price Staff were lovely breakfast was good Everyone was helpful and pick up and drop off service was great

Stayed in April 2025

TV Channeld NUMBER.DIVERISTY AND QUALITY

The hotel staffs are excellent , helpful and accommodating especially the receptionists are outstanding—warm, efficient, and genuinely attentive. From seamless check-ins to personalized local tips, they made me feel welcome and valued. A+ service! 🌟

Stayed in April 2025

I like the hotel. It was fine for what

Stayed in January 2025

Close to town, kind staff

Stayed in April 2025

Great location and friendly staff

Stayed in January 2025

Nothing really

Excellent location within walking distance of the city centre. The buffet breakfast was fresh and tasty.

Stayed in March 2025

Nothing

Once again, One Click Hotel delivered a seamless and comfortable experience. From the warm welcome at check-in to the cozy, well-kept room, everything was just right. The fast Wi-Fi and peaceful ambiance made it easy to unwind after a long day. Breakfast was fresh and satisfying, with friendly service that added a personal touch. It’s always a pleasure staying here—great comfort, great service, and great value! Looking forward to my next visit.

Stayed in February 2025

Nothing for sure....

I had a short but enjoyable stay at One Click Hotel in Kigali, and it exceeded my expectations for a one-night stopover. From the moment I arrived, the check-in process was seamless, and the staff were warm, professional, and always ready to assist. My room was clean, comfortable, and well-equipped with everything I needed. The bed was cozy, ensuring a restful night after a long journey. The Wi-Fi was strong, which was a great plus since I needed to catch up on some work. I also appreciated the quiet ambiance, perfect for unwinding. Breakfast was a highlight of my stay. The food was fresh, well-prepared, and served with great attention to detail. The restaurant staff were attentive, making the experience even better. Overall, One Click Hotel offers great value for money, with excellent service and a welcoming atmosphere. It’s an ideal choice for travelers looking for a comfortable and hassle-free stay in Kigali. I’d definitely consider coming back!

Stayed in February 2025

The inability of staff members to provide clear explanations on procedural matters

It was excellent

Stayed in March 2025

Nothing

I recently had a one-night stay at One Click Hotel in Kigali, and it was a pleasant experience. The hotel is conveniently located, making it easy to access key parts of the city. The check-in process was smooth, and the staff were welcoming and professional. My room was clean, well-maintained, and equipped with all the essential amenities for a comfortable stay. The bed was cozy, and the Wi-Fi connection was reliable, which was a big plus. I also appreciated the serene atmosphere, perfect for relaxation after a long day. The restaurant served a good selection of meals, with breakfast being particularly enjoyable. The service was prompt, and the food quality met expectations. Overall, One Click Hotel is a great choice for a short stay in Kigali, offering comfort, convenience, and friendly service at a reasonable price. I would definitely consider staying here again on future visits.

Stayed in February 2025

It was a really nice stay and the uncomplicated pick up at the airport was great. What we enjoyed the most, was the breakfast with local food and fruits. Thanks!

Stayed in December 2024