NA

Very good location- literally within walking distance from airport Had a lovely breakfast

Stayed in July 2025

Great if you need a clean, secured place to stay right near the airport

Stayed in May 2025

Not applicable

Location is great for long layover connections. Staff is great, very responsive to requests and proactive to remind on flight connection times

Stayed in November 2024

Perfect for solo travelers, they picked me up at the airport at 2:00 am and the receptionist Bruno was very professional and friendly. Room, with mosquito nets and private bathroom was big and very clean, with working Wifi. Breakfast was good and customizable. Great services

Stayed in July 2024

Second night there was very loud live music in the hotel grounds until 12.15am and I had an early start at 5am the following morning. Music til 10.30 pm would have been acceptable. There needs to be a better balance between the needs of the hotel residents and events used to attract locals. I wouldn't stay again because of this issue.

Mostly everything about the stay

Stayed in July 2024

A small tv at the dining room. Chairs and tables are very short, you have to be binding a little bit when eating. Some keys for the accommodation where missing.

Le location is close to the airport and many other facilities (restaurants, supermarket, bar, sauna and massage). At Martin Aviator you have a reasonable breakfast and a restaurant. You really don't need to go out for food and drinks. Majority of their staff was very professional.

Stayed in January 2024

The receptionist didn't have the booking and was quite unaware of Booking.com No taxi pick at arrival as arranged. Constant power outage which lead to interruption on the internet when I was in a meeting.

Some staff were very helpful.

Stayed in November 2023

It was hot at night and it would have been nice to have a fan or air conditioner.

Very close to airport. Convenient. Staff was very friendly and courteous. There was even a live band playing on the premises the night I arrived.

Stayed in August 2023

I think they should be clear that airport dropoffs are to be paid at the moment of Booking. Also my room never had warm water. I had to have a cold shower at 4am to catch my flight.

The receptionist was very polite.

Stayed in August 2023

The fact that the receptionist didn't know booking and kept asking on how much I had to pay?

The location from the airport is very ideal.

Stayed in May 2023

Nothing, i was impressed.

The hospitality and the location of the Hotel.

Stayed in March 2023

My email exchange with the hotel and confirmation clearly stated what I had booked, times of arrival and departure and the price. I paid on arrival and the next morning I was told that I had to pay another $10 for the airport transfer because I wanted drop off. They said only pick up was free, despite what was stated in their confirmation email. 10pm checkout was also included in the confirmation email but I was told that I had to pay an additional $44. Mistakes can happen but if this was a mistake on their part, there was no apology and I left with an 11 hr wait at the airport. They said that the email from the Martin Aviator Reservation Manager via Booking.com must have come from someone else!

Location is convenient for the airport and new building is very nice and clean

Stayed in May 2025

nothing

Staff communication

Stayed in November 2024

People partied in the bar until after 1pm and staff continued to talk loudly all night. We got very little sleep after a long flight. We felt a little unsafe as our room door didn’t lock. The room was very old and very budget. Not worth the price.

Close to airport, prompt service and staff were eager to please.

Stayed in June 2024

A bit pricey.

It’s perfect.

Stayed in March 2024

Dear Management Team, I am writing to express my extreme dissatisfaction with my recent stay at your hotel. Unfortunately, my experience was far from satisfactory due to several issues that significantly impacted my comfort and well-being. Firstly, upon arriving at the room, I was appalled by the poor cleanliness standards. There were numerous small bugs crawling on the bed sheets, which resulted in multiple bites on various parts of my body within less than three hours of checking in. These bites have caused me considerable discomfort and itching. I have attached both images and a video as evidence of the unsanitary conditions. Secondly, the proximity of the hotel to the nearby bar proved to be extremely disruptive to my sleep. The excessive noise from the bar, including loud music that persisted well past midnight, made it impossible for me to rest properly. Furthermore, after relocating to a different room in the early hours of the morning to escape the insect infestation, I encountered additional problems. The new room was also infested with bugs, and to exacerbate matters, the room's lighting was malfunctioning, and there was no internet connectivity available. Overall, the combination of the hygiene issues, noise disturbances, and technical malfunctions severely detracted from the quality of my stay at your establishment. As a paying guest, I expected a certain level of comfort and service which, regrettably, was not met during this visit. I kindly request that you take immediate action to address these issues and implement measures to prevent similar occurrences in the future. Additionally, I would appreciate a refund for the inconveniences endured during my stay. I hope to receive a prompt and satisfactory resolution to these matters. Thank you for your attention to this urgent matter. Sincerely, Willis

Not at all!

Stayed in March 2024

The service was average.

I liked the location which is near Airport

Stayed in March 2024

Music too loud

Room service.

Stayed in September 2023

The room wasn't clean and mosquito infected. It is also noisy from vehicular traffic persons passing right behind the window which opens into the street. I don't want to remember the place so I refused to take photos. More so I was made to do double payment.I did my initial payment with my Visa card on the POS machine which multinationed. So I was compelled to pay cash. Days later my bank sent me statement indicating I paid for the Aviator. I notified them and it was resolved.

The location is good because it's very close to the airport

Stayed in July 2023

The fact that I was asked to pay for airport dropoff was unexpected.

The location was ideal. The management kept checking on my arrival.

Stayed in August 2023

Douala isn't a particularly attractive city.

The free shuttle serves both the airport and the train station. So, if you're coming or going from Douala, this is a convenient place to stay. The staff was friendly and helpful, and gave good information. I like this place enough that I stayed her twice and wasn't disappointed. The restaurant on the ground floor is excellent.

Stayed in July 2023

nothing

excellent

Stayed in April 2023

The room i paid for was not what i expected. However there are other better options.

The bteakfast (fruits were good), the rest was below average. The staff is amazing; very handy in everything. Proximity to the Hotel-excellent.

Stayed in November 2022

I left the hotel too early so I didn't have breakfast at that time because the service was not available

Nothing

Stayed in September 2022