Huge rooms, clean, comfortable, professional staff. I often stay here in my work travels. Hotel is in the old centre, with nice small restaurant.

Stayed in August 2025

In one bedroom suite: 1) The room is well equipped for regular stay, but for long period: e.g. there are not enough clothes racks for two-three people. There are no drawers in the bathroom or near the bedside tables: hard to arrange your things. There was a stove, but no pots and pans, no little spoons etc. 2) Shower does not have a door which is common in hotels, but glass wall separating shower zone from the toilet zone was too small. So the water was spreading across the floor in the bathroom and became slippery. We used towels to wipe it out. 3) One day we used sauna, but it had a few issues which we reported to the staff. I hope, they will fix it soon. But sauna for sure is not used often there. Almost everything can be fixed by the staff if you ask them. Which means hotel is perfect, if you like talking to people. But for guests with autism, or poor English/no Serbian, who prefer not to contact staff for every case, could be a bit challenging.

1) Great location, 15 minutes walking to the majority of the attractions. 2) Staff is great, very helpful: They shared some options what to visit, where to book tours to the remote areas of Serbia, rent a car, which taxi to use etc., On Wednesdays they have Jazz concerts with live music. Restaurant provides dinners till 10pm (separate pay) 3) There is a gym - well equipped. 4) Rooms are equipped with Zepter products, including healing systems and air-cleaning, water-filters etc. This was great. 5) Food is fine, there is a choice of everything people normally eat at breakfast. You can also ask separately for porridge or other shape of eggs (e.g with mushrooms or tomatoes) with no extra charge , or for anything else like latte or wine with extra pay (but prices are fine there) 6) They have great choice of wine at the bar, also some special Serbian ones.

Stayed in August 2025

My husband and I were looking for a hotel in Belgrade and we found Zepter Hotel on Terazije 10. It is one of the best experiences we have ever had. We went down a week before we were to get married and what a wonderful staff! They were genuinely interested in our lives, how the wedding would be and if we needed anything. We got to know the owner and the manager and their staff. What wonderful people! Both my husband and I work in security-classified professions so seeing how they worked as a team made our hearts melt a little extra. The hotel was also close to the city center and the staff at the reception really helped with everything, no matter what you needed. They also made it so that as a bride on my wedding day I could breathe a sigh of relief and know that they had my back if I needed them. Not only is the hotel itself good, that is, the rooms and the cleaning, but their staff made the whole experience of both showing my Belgrade to my husband and also feeling safe make me recommend this hotel to anyone looking for accommodation in Belgrade. My husband and I are already planning our next trip to Belgrade and of course to Zepter Hotel on Terazije 10. We hope that the staff sees this message and everyone around the world, both my husband and I highly recommend Zepter Hotel. Big hug to all the staff, warm regards from L & G!

Stayed in August 2025

Parking place..

All, quality for all

Stayed in August 2025

Nothing

Friendly staff and very clean, nice, and modern hotel

Stayed in August 2025

Breakfast spread could have been better

Stayed in July 2025

Some activity for kids would have been great

Location and pricing

Stayed in June 2025

the noise insulation could be improved - I could hear traffic in the street passing by

location, confort, ambiance

Stayed in July 2025

Excellent central location, spacious and clean room, comfortable bed, helpful staff.

Stayed in June 2025

Small parking lot.

The room was nice and cozy. There is clean water to drink! Clean and purified air. Staff is very friendly and polite! the quality of food is great!

Stayed in June 2025

The problem with breakfast: Given the standard of the hotel, there should be more options and local food. But it is satisfactory. What is not satisfactory is that smoking is allowed in the breakfast room with food displayed as a buffet. I complained and they offered to take the food to the table in the restaurant next door. They said that the space is open. It is not and even if it were, smokers can perfectly well go without smoking for half an hour during breakfast. They go without smoking for hours on the plane. If they can't change that, they should have an option for a rate without breakfast. Despite this problem, the hotel is great and worth

Would have liked to give it a 10 or 5 star rating. Location the best close to attractions and restaurants. The hotel is extremely pleasant. Excellent location at the beginning of the pedestrian street. The staff are excellent and very attentive. Large, quiet room, good Wi-Fi, safe, air conditioning and shower are excellent. Ideal mattress, firm but not hard. Small, basic gym, with the bare minimum. .

Stayed in June 2025

I had a suite which is located in a very narrow corner. Neither me nor the hotel had control over the air-condition temperature. It was hot all the time, and when I asked them to turn it off or lower the temperature, they told me they have no control over it and the only solution is to open the windows as well!!!

Location

Stayed in April 2025

Great location, very kind staff, clean and well decorated room

Stayed in April 2025

All

Stayed in March 2025

Still today i did not received back blocked amount which i pay by credit card at desk. Please support and contact hotel to unblock amount of 100 EUR. Why it takes so long?.

Excelent staff.Never experinced such excelent service like at Zepter Beograd.Congratulation to the staff!

Stayed in March 2025

The staff members very helpful. The location was great.

Stayed in March 2025

There was no.

First of all, I liked the location of the hotel very much. It is very close to everywhere and it is a reliable location. When we think of the hotel, the staff are very polite and helpful people. The food is good, the rooms are very clean and if I go to Serbia again, I will definitely go to this hotel.

Stayed in March 2025

The breakfast was a little limited, but the hotel was so nice that it wasn’t so important.

Fantastic hotel! We were upgraded to a bigger suite. The room was spacious, and the staff was accommodating. The hotel is very central and in a great location!

Stayed in January 2025

Amazing staff, definitely pet friendly!

Stayed in December 2024

N/A

Everything was perfect. I got a room upgrade and it was so overwhelming. It was very clean and comfortable. Especialy the staff were so friendly and caring. When I come to Belgrade again, I definitely want to stay in this Hotel again!

Stayed in December 2024

the water tasted awful

great location! Nice room

Stayed in September 2024

Great location, amazing friendly staff. when staying in Belgrade you want to be in the centre, this location is perfect.

Stayed in September 2024

did not have the breakfast as not included

Stayed in September 2024

The Air condition didn’t work as well as the lift. My room was on the 6th floor :( Bathroom needs renovation!

Location and helpful staff!

Stayed in August 2024