Some kind of air conditining/boiler in the main building was running the whole night, which was very loud. Smoking on balconies should be prohibited. Our neighbours smoked frequently and our room smelled like an ashtray within seconds. Pot hole in the access road needs to be fixed. What bothered us the most was the unhygienic breakfast conditions caused by a group of sparrows very aggressively searching for food. They were sitting on the tables, chair, and the counters, where they pooped on everything. Chair cushions and food covers on the table are covered in bird poop. Sparrows were eating from the spoons for the scrambled eggs. The hotel said there's nothing they could do. I disagree, as house sparrows are an invasive species and not protected. They transmit diseases, and this conditions are simply uncceptable for a hotel.

Beautiful location, great views, heated pool, very close to St Gilles center. Nice rooms and specious balcony.

Stayed in August 2025

The room was small and right next to the bar and reception. The towels were all either ripped or with holes in them. Never been to a hotel that would offer this.

The staff was incredibly helpful and nice. The restaurant was extremely good. If you don’t stay at this hotel, I would still advise eating once at La Parenthèse.

Stayed in October 2024

Pro/con at the same time, open restaurant gives nice landscape of ocean view, but at the same time opens for birds, and that brings troubles, they were everywhere, gladly breakfast could have been protected with bird covers but it happened that chairs were freshly pooped or we found fresh poop around food. Variety of choices for breakfast is a bit poor, we spent 5 nights, 5 breakfast the same things. Currently access road is shared with construction site, sometimes takes moment to get into hotel as well as out, and parking lot is smaller than amount of rooms, thus if you come late you need to make parking yoga.

Room was really spacious with insanely comfortable bed. It was just hard to get up in the morning, however everytime super relaxed. Apartment was clean, and has been cleaned every time. Breakfast was good, but without lot of choices, with decent coffee. Once we had chance to try out dinner - that was amazing experience. Food that we had never tried before, served in the way of 5* restaurants. Brilliant. Staff was really kind and communicative in English. Good access to L'Hermiage, Cap Noire and other beautiful areas of west side of island.

Stayed in October 2024

Food was excellent. Very friendly staff.

Stayed in August 2024

Breakfast was very repetitive and the variety was small.

Stayed in June 2024

The rooms are a little bit small, and the bed is rather small for 2 people.

Nice location, nice staff and restaurant

Stayed in May 2024

There was no place in the room especially in the bathroom to put anything except a small table

The place is beautiful and well maintained, the staff are very friendly Breakfast is ok

Stayed in May 2024

You are a bit further out so you have to drive to get to restaurants etc. Hotel restaurant is very upscale so you may not want to eat there every day. Breakfast not included and will cost 15 euro pp, which is overpriced. Restaurant menus in French only. They give dishes funny names making it hard to translate with Google Lens or translate. Staff unable to really translate either.

Nice pool (which we had all to ourselves). Very good food in the restaurant. Friendly staff.

Stayed in August 2023

You can hear the noisy people in the corridor when they came to their rooms at night.

The hotel is nice and clean.Just newly renovated.They guy in bar (Thomas I think) is really helpful and and Cool.He advised us the good place to see around, we enjoyed thereafter.

Stayed in September 2022

We ask for two plates and two forks the eat our noodles and watch a movie and they refuse to give us by saying the manager of the hotel restaurant didn’t want… I’ve been everywhere around the world and this problem never appear to be, I will make the manager thanks some lessons about managing hospitality facilities

The pool but no direct acces even we had the balcony what was front pool, otherwise the lady at the reception was very gentle

Stayed in September 2024

A lovely hotel in a fabulous setting. Our room was impeccable, and we had a relaxing time at the pool. Breakfast was great, with incredible views down to the coast, and you really get a feeling of being in paradise: the hotel has great plantlife, and there is also an abundance of beautiful birds in the garden. The staff were very kind, and also very helpful with any questions about local attractions.

Stayed in November 2023

nothing

Warm welcome by helpful and friendly staff at the reception. Clean bedroom with large balcony (table and chairs) overlooking the pool and beautiful surrounding countryside : plantations, mountains and sea.

Stayed in April 2023

Our room wasn’t cleaned on the last day of our stay for reasons the hotel could not explain. While the staff showed every courtesy, there was one staff member who seemed to adopt a superior attitude towards us purely as a result of us not being French speaking. The pool needs a heater. Did not enjoy the breakfast…. no omelettes or fried eggs on request.

generally very neat. Most staff were accommodating. Dinners were exceptionally good (5 star calibre) but rather pricey.

Stayed in October 2022

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Stayed in January 2025

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Stayed in October 2024

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Stayed in November 2024

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Stayed in October 2024

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Stayed in September 2024

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Stayed in April 2024

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Stayed in June 2024

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Stayed in February 2024

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Stayed in August 2023

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Stayed in August 2023

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Stayed in June 2023