Reviews of Steigenberger Residence Doha 5 stars
Ibn Muawiya Street, Doha, Qatar
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewSteigenberger Residences is the best place to stay in Doha. Every single staff member from the check in team right the way through to the cleaning and restaurant team, we were welcomed with exceptional service. A special mention to the restaurant team Ousama, Fatick and the executive chef Simon who catered brilliantly for my son who suffers from dairy, nut and egg allergies. The team provided an exceptional service and the residence itself was immaculate. Very easy to get to and close by to some very good amenities especially the Al-Meera hypermarket which was only a minutes walk from the hotel and residence. The taxis to local attractions like the museums, Katara Village and to some of the best malls Doha has to offer, were cheap and did not cost us much getting around. I highly recommend staying with Steigenberger whenever your visiting Doha. We definitely will be coming back.
Dear Valued Guest Thank you so much for your wonderful review! We’re absolutely delighted to hear that your stay at Steigenberger Residences Doha was such a positive experience. It’s truly rewarding to know that our entire team, from check-in to housekeeping and the restaurant, made you feel welcomed and well cared for. A special thank you for recognizing Ousama, Fatick, and Chef Simon. We're so pleased they could provide the extra attention your son needed with his dietary requirements ensuring his safety and comfort is something we take very seriously. We're also glad you found the location convenient and enjoyed exploring Doha’s attractions with ease. Your kind recommendation means a lot to us, and we can't wait to welcome you and your family back on your next visit! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Valued Guest Thank you so much for your wonderful review! We’re absolutely delighted to hear that your stay at Steigenberger Residences Doha was such a positive experience. It’s truly rewarding to know that our entire team, from check-… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewthe place is in a good location it is near a metro train station and a supermarket. The apartment is clean and is fully furnished. the po is open until 10pm
Dear Ms. Margie, Thank you for your kind review! We're glad to hear that you enjoyed our convenient location near the metro and supermarket, and that you found the apartment clean and fully furnished to your satisfaction. We're also happy you were able to enjoy the pool during your stay. We hope to welcome you back again soon! Warm regards, Mohamed Abdelrashid Assistant cluster Front Office Manager
Dear Ms. Margie, Thank you for your kind review! We're glad to hear that you enjoyed our convenient location near the metro and supermarket, and that you found the apartment clean and fully furnished to your satisfaction. We're also… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewExcellent apartment, very big, clean modern and kitchen with all you need
I wish that staff is more flexible to allow modifying reservation to include breakfast with same price shown in booking.com
Dear Mr. Jawad, Thank you for your great feedback! We're glad you enjoyed the spacious, clean, and modern apartment with a fully equipped kitchen. We appreciate your suggestion regarding reservation flexibility and breakfast options. We'll certainly take this into consideration to improve our service. We hope to welcome you back soon! Warm regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Jawad, Thank you for your great feedback! We're glad you enjoyed the spacious, clean, and modern apartment with a fully equipped kitchen. We appreciate your suggestion regarding reservation flexibility and breakfast options. … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe staff is very freindly, nice well equipped appartement
One A/C was not working well, but other A/C were working well to cool the whole space
Dear Mr. Ammar, Thank you for your kind feedback! We're glad you enjoyed our friendly staff and well-equipped apartment. We appreciate you letting us know about the A/C issue and will have our team look into it. We’re happy the other units kept you comfortable and hope to welcome you back soon! Warm regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Ammar, Thank you for your kind feedback! We're glad you enjoyed our friendly staff and well-equipped apartment. We appreciate you letting us know about the A/C issue and will have our team look into it. We’re happy the ot… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewall the staff members were very helpful, specifically achref in the reception. he was very professional to help me with some of the best locations in Doha. He also helped me book my transportation to the airport
Dear Mr. Osman, Thank you for your kind words! We’re delighted to hear that Achref and our reception team provided you with professional and helpful service during your stay. It’s great to know he could assist you with local recommendations and transportation arrangements. We look forward to welcoming you back on your next visit to Doha! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Osman, Thank you for your kind words! We’re delighted to hear that Achref and our reception team provided you with professional and helpful service during your stay. It’s great to know he could assist you with local recommendation… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBedding Beds Duvets and pillows 24 hour room service Kids zone
Lack of natural light in the lounge
Dear Valued Guest, Thank you for highlighting the positive aspects of your stay, including our bedding, 24-hour room service, and kids’ zone. We appreciate your feedback regarding the lack of natural light in the lounge and understand how important a bright, airy space can be. We will take this into consideration as we continue to improve our facilities. We hope to welcome you back soon! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Valued Guest, Thank you for highlighting the positive aspects of your stay, including our bedding, 24-hour room service, and kids’ zone. We appreciate your feedback regarding the lack of natural light in the lounge and understand ho… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReceptionist Sara was not cooperative with us we took half hour to fill papers while we were waiting in the lobby she can give us room key.
Dear Mr. Ahmed, Thank you for sharing your feedback. We understand your frustration with the check-in process. Please note that Sarah was assisting you with the check in formalities to ensure everything was properly completed, and we also noticed that you have been checked in 30 minutes before our standard check-in time. We appreciate your patience and hope your stay improved after check-in. Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Ahmed, Thank you for sharing your feedback. We understand your frustration with the check-in process. Please note that Sarah was assisting you with the check in formalities to ensure everything was properly completed, and we also … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewNothing.
The offered rooms not as advertised to online, so as the cost I end up paying more for my family trip A/C was not working properly I had to call their maintenance crew 2 times. Staff and front desk not replying to your call from the room
Dear Mr. Nayef, We sincerely apologize for the disappointing experience during your stay. It’s concerning to hear that the room did not meet your expectations or match the online description, and that you faced issues with the A/C and communication with our staff. This is certainly not the standard of service we aim to provide. We appreciate your feedback, as it helps us identify areas that need urgent improvement. Please feel free to reach out to us directly if you’d like to discuss this further—we’d like the opportunity to make things right. Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Nayef, We sincerely apologize for the disappointing experience during your stay. It’s concerning to hear that the room did not meet your expectations or match the online description, and that you faced issues with the A/C and c… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe food shops nearby and the service.
The variety of food options for breakfast.
Dear Mr. Abdul Mazid, Thank you for your feedback. We're glad you appreciated the nearby food shops and the service provided by our team — your satisfaction means a lot to us. We've also noted your comment about the variety of breakfast options. We’re always looking for ways to improve, and your input will help us enhance the breakfast experience for all our guests. We hope to welcome you back again soon! Warm regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Abdul Mazid, Thank you for your feedback. We're glad you appreciated the nearby food shops and the service provided by our team — your satisfaction means a lot to us. We've also noted your comment about the variety of break… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewGreat accomodation
Dear Mr. Ronald, Thank you so much for your feedback. We look forward to welcoming you again soon! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Reviewed: 27 July 2025 · Stayed in July 2025
Verified review