Reviews of Steigenberger Hotel Doha 5 stars
Building no 82, Street No 310, Zone No 26, Doha, Qatar
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExtremely friendly staff, helping quickly and efficiently. Location is close to the airport and the Souq, but that doesn't really matter as you take an Uber anyway for any kind of distance. Good restaurant and a German bakery on top :)
The pool is not the biggest and the hotel has no real view but that is described in the description so it met our expectations. If we come back, I guess we will stay here again.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI was upgraded so if this happens again I will definitely book again
Only one pool available to me so was crowed at times.
Dear Mr. Ali, Thank you for taking the time to leave a review! We're glad to hear you enjoyed the upgrade and that it made your stay more enjoyable. We understand that limited pool access can be frustrating, especially during busy times, and we appreciate your feedback. We hope to welcome you back again soon and we’ll do our best to make your next stay even better! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Ali, Thank you for taking the time to leave a review! We're glad to hear you enjoyed the upgrade and that it made your stay more enjoyable. We understand that limited pool access can be frustrating, especially during busy time… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe room was perfect, very clean and as advertised. Service was second to none.
Dear Mr. Ibrahim, Thank you so much for your kind words! We're thrilled to hear that the room met your expectations and that you found everything clean and as advertised. It's also wonderful to know our team delivered top-notch service. We’ll be sure to pass along your compliments. We hope to welcome you back again soon! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Ibrahim, Thank you so much for your kind words! We're thrilled to hear that the room met your expectations and that you found everything clean and as advertised. It's also wonderful to know our team delivered top-notch serv… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSuperb Hotel Exceeds expectations of reviews and pictures Brilliant staff Outstanding food Big rooms Spotless environment Will be returning for future stays in Doha
Everything was great However There should be clear indication that Sauna, Steam room etc is not a free service First location I've had to pay to use Sauna & Steam room after using the Fitness Centre The hotel did give us a discount & the facilities once paid for are outstanding There should still be a clear indication that this is a paid for service Otherwise still a Wonderful hotel
Dear Mr. Michael, Thank you for your wonderful review and for taking the time to share your experience with us! We're delighted to hear that you enjoyed our spacious rooms, outstanding food, and the overall cleanliness of the hotel. It’s always rewarding to know our team contributed to making your stay memorable. We also truly appreciate your feedback regarding the spa facilities. You're absolutely right—clearer communication about the additional charges for the sauna and steam room is important, and we’ll make sure this is addressed to avoid any confusion for future guests. Thank you once again for your kind words and for choosing us during your time in Doha. We look forward to welcoming you back soon! Warm regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Michael, Thank you for your wonderful review and for taking the time to share your experience with us! We're delighted to hear that you enjoyed our spacious rooms, outstanding food, and the overall cleanliness of the hotel. It’… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExcellent customer service from " Ashraf"
Dear Mr. Houssem, Thank you very much for your kind words! We're thrilled to hear that you received excellent customer service from Ashraf. We'll be sure to pass along your compliment—recognition like this means a lot to our team. Warm regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Houssem, Thank you very much for your kind words! We're thrilled to hear that you received excellent customer service from Ashraf. We'll be sure to pass along your compliment—recognition like this means a lot to our team. … Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBed bugs Bed bugs Bed bugs
Dear Mr. Yousif, Thank you for taking the time to share your concerns. We deeply apologize for the distressing experience you described regarding bed bugs. Please be assured that guest safety, comfort, and satisfaction are our top priorities, and we take such reports with the utmost seriousness. To that end, we have been trying to reach you via phone and WhatsApp for the past five days in order to fully understand your experience and offer a gesture of goodwill. However, we have not yet received a response. We would greatly appreciate the opportunity to connect with you directly to resolve this matter. Whether through a different contact number or an alternate messaging method, please feel free to let us know how we can best reach you. We’re here and ready to address your concerns promptly and sympathetically. Again, we offer our sincere apologies, and we hope to make this right. Warm regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Yousif, Thank you for taking the time to share your concerns. We deeply apologize for the distressing experience you described regarding bed bugs. Please be assured that guest safety, comfort, and satisfaction are our top prioritie… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation,budget friendly
Dusty outside windows,check in takes about 40 mins,no welcome drink only a tray and dates are kept there,staff dont greet and front office staff complain to each other in front of guests,small and congested swimming pool both for adults and kids
Dear Mr. Tinchu, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the location and budget-friendly pricing. However, we’re truly sorry to hear about the aspects of your stay that didn’t meet your expectations. We sincerely apologize for the delays at check-in, the cleanliness issues, and the behavior you observed from our front office team. This is not the standard of service we strive to provide, and we’ll be addressing these concerns with our staff to ensure a more professional and welcoming environment for all guests. We also appreciate your comments regarding the pool area and amenities, and we’ll keep them in mind as we look for ways to improve the guest experience. Thank you again for your valuable feedback—it helps us grow and do better. Warm regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Tinchu, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the location and budget-friendly pricing. However, we’re truly sorry to hear about the aspects of your stay that didn’t meet your… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation.
Staff forgot to clean the room the 2nd day despite the graphic sign shown outside the door.
Dear Mr. Mark, Thank you for your feedback. We're glad you appreciated the location. We’d like to clarify that, as per our standard policy, room cleaning is provided daily for guests staying two nights or more. Since your stay was for one night, housekeeping service was not scheduled. We apologize for any confusion this may have caused and appreciate your understanding. We hope to welcome you again in the future! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Mr. Mark, Thank you for your feedback. We're glad you appreciated the location. We’d like to clarify that, as per our standard policy, room cleaning is provided daily for guests staying two nights or more. Since your stay was for o… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat stay excellent property and the staff were particularly supportive during an unfortunate incident with a taxi driver. Definitely recommend for a convenient location and must make mention of Rajesh who helped us out a number of times, just a lovely young man who clearly understands customer service and was so warm and friendly.
Could not fault the property. Thanks for a great stay.
Dear Ms. Betty, Thank you so much for your wonderful review! We’re delighted to hear that you had a great stay and found our property and staff, especially Rajesh, to be so supportive and welcoming. It means a lot to us that he made such a positive impact during your visit—he truly embodies the spirit of great hospitality. We’re also glad our location was convenient for you. Thank you again for your kind words and recommendation. We look forward to welcoming you back! Best regards, Mohamed Abdelrashid Assistant Cluster Front Office Manager
Dear Ms. Betty, Thank you so much for your wonderful review! We’re delighted to hear that you had a great stay and found our property and staff, especially Rajesh, to be so supportive and welcoming. It means a lot to us that he made such a … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified review