8.8

Reviews of Mina Hotel and Residences By The Torch 5 stars

Mina District – Old Doha Port, Doha, Qatar

  • Ibrahim

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • George

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Bash

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review
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  • Maysa

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Khalid

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review
  • Mohammad

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Limya

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Jassim

    Reviewed: 6 August 2025 · Stayed in June 2025

    Verified review
  • Rafiq

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

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    Property response:

    Dear Mr. Rafiq, Thank you for taking the time to rate your recent stay with us. We’re pleased to know you had a positive experience overall, and we would be happy to learn more about how we can make your next visit even better. Your feedback is valuable in helping us improve our services. We look forward to welcoming you back soon. The Hotel Management,

    Dear Mr. Rafiq, Thank you for taking the time to rate your recent stay with us. We’re pleased to know you had a positive experience overall, and we would be happy to learn more about how we can make your next visit even better. Your feedbac… Show more

    Mina Hotel and Residences By The Torch
    10 August 2025
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  • Ekpenyong

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    nothing

    first off the location was very far from city center. The staffs were very cold and not friendly, especially the receptionists. My bathroom and balcony floor was very dirty , the least they could do was get it cleaned up for the next guest. There was a leakage from the ceiling in my bathroom, the bed sheet had a bit of stain on it. I switched off the ac in the room completely cos i was really feeling sick and cold but the room still remained cold, i had to request for a heater but not much difference it made. I didn't dare to have a taste of the breakfast because of how dirty and irritating the space was. To cut the long story short , i had a terrible experience.

    Property response:

    Dear Guest, Thank you for sharing your feedback. Kindly provide us with more details regarding your booking reference, as our records indicate that the reservation under the provided tracking number was cancelled. We would appreciate the opportunity to look into this matter further. Please feel free to contact us directly. The Hotel Management,

    Dear Guest, Thank you for sharing your feedback. Kindly provide us with more details regarding your booking reference, as our records indicate that the reservation under the provided tracking number was cancelled. We would appreciate the op… Show more

    Mina Hotel and Residences By The Torch
    5 August 2025
  • Niso

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Dércio

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Mina Districts was under repairs, so a lot of works going on 24 hours.

    Property response:

    Dear Mr. Dércio, Thank you for your feedback. Please note that the ongoing works are short-term and part of a broader upgrade to the area. These improvements are aimed at creating a more beautiful and enjoyable environment for all our visitors in the near future. We sincerely apologize for any inconvenience this may have caused during your visit, and we truly appreciate your understanding. We look forward to welcoming you again soon and providing you with a wonderful experience. The Hotel Management,

    Dear Mr. Dércio, Thank you for your feedback. Please note that the ongoing works are short-term and part of a broader upgrade to the area. These improvements are aimed at creating a more beautiful and enjoyable environment for all our visit… Show more

    Mina Hotel and Residences By The Torch
    31 July 2025
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  • Ahmed

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Reem

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Amanda

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Location

    That the room wasn’t readied properly even though they charged extra for early checkin.

    Property response:

    Dear Ms. Amanda, Thank you for your feedback. We're glad you appreciated the location. Regarding your early check-in, please note that our standard check-in time is 15:00. While we always try our best to accommodate early arrivals, had we been informed in advance about your 08:00 arrival, we would have ensured your room was ready accordingly. We truly appreciate your understanding and hope to have the pleasure of welcoming you again in the near future. The hotel Management,

    Dear Ms. Amanda, Thank you for your feedback. We're glad you appreciated the location. Regarding your early check-in, please note that our standard check-in time is 15:00. While we always try our best to accommodate early arrivals, had … Show more

    Mina Hotel and Residences By The Torch
    25 July 2025
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  • Anonymous

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    No thing

    I booked a room with sea view + terrace , they provided me with a room of city view & without terrace Fake information provided by booking .com

    Property response:

    Dear Guest, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. Please note that this review is anonymous, and we’d really appreciate the opportunity to look into the matter further. If you could kindly get in touch with us directly, we’ll do our best to investigate what happened and make things right. Your satisfaction is very important to us, and we hope to hear from you soon. The Hotel Management,

    Dear Guest, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. Please note that this review is anonymous, and we’d really appreciate the opportunity to look into the matter … Show more

    Mina Hotel and Residences By The Torch
    25 July 2025
  • 7.0 Good
    Siavash

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • Eza

    Reviewed: 18 July 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: 18 July 2025 · Stayed in May 2025

    Verified review

    Location. Friendly staff

    Breakfast was not buffet and I was ill but refused to send breakfast to my room

    Property response:

    We appreciate your support. Your positive rating means a lot to us. Thank you for choosing us!

    Mina Hotel and Residences By The Torch
    20 July 2025
  • Sohair

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Quite Relax Simple and good at everything.

    Old town feeling

    Property response:

    We’re delighted by your positive feedback! Thank you for your support and for making your choice. We can’t wait to have you back!

    Mina Hotel and Residences By The Torch
    20 July 2025
  • Al-majid

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
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  • Fadi

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Everything, from location to the iconic style of the whole project compiled with very kind professional staff. Food and service were perfect.

    Property response:

    Dear Mr. Fadi, Thank you for choosing Mina Hotel & Residences and for this wonderful review! It was a pleasure having you here, and we’re delighted you appreciated our team’s professionalism and attention to detail. We look forward to serving you again! The Hotel Management,

    Dear Mr. Fadi, Thank you for choosing Mina Hotel & Residences and for this wonderful review! It was a pleasure having you here, and we’re delighted you appreciated our team’s professionalism and attention to detail. We look forward to s… Show more

    Mina Hotel and Residences By The Torch
    13 July 2025
  • Husam

    Reviewed: 10 July 2025 · Stayed in May 2025

    Verified review
  • Dola

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
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  • Alzeyoudi

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Everything was perfect and the staff so friendly and helpful it well be my first option for hotels in doha next time🤍🤍🤍🤍.

    Property response:

    Dear Gusest, Thank you so much for your kind words! We’re thrilled you enjoyed your stay and that our team made you feel welcome. It would be our pleasure to host you again on your next visit to Doha! Looking forward to seeing you soon. The Hotel Management,

    Dear Gusest, Thank you so much for your kind words! We’re thrilled you enjoyed your stay and that our team made you feel welcome. It would be our pleasure to host you again on your next visit to Doha! Looking forward to seeing you soon. The… Show more

    Mina Hotel and Residences By The Torch
    11 July 2025
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