Nothing.

Everything was amazing.

Stayed in August 2025

Can't think of any

The hotel is very good, the staff are nice and very courteous and the location is excellent!

Stayed in July 2025

Liked everything at the hotel

Room was good and breakfast was excellent with multiple options.

Stayed in August 2025

Great location and excellent rooms plus service

Stayed in July 2025

Nothing

You are so kind and helpful no issues what so ever!

Stayed in June 2025

Instead of staying for one night in the hotel everything was amazing from the reception (thanks to the Egyptian receptionist ahmad) till the room and the pool staff really really im thankful for staying here.the room was so clean and comfy , the amenities was great and special thanks for the management for making this hotel so special and recommended 😀 😊

Stayed in July 2025

Our three bedroom apartment was spacious and the kitchen was equipped with all we needed. The breakfast buffet was very good and had a wide variety. The pool and gym were great with friendly staff. The hotel has direct access to City Center Mall which was a great advantage for shopping and children activities.

Stayed in July 2025

I checked out one day earlier & i didn’t take my refund back but i can’t blame the property in the terms of high value experience i received

The most recommended hotel i have ever visit , everything just in the right way ! ❤️

Stayed in June 2025

Nothing

Everything was fabulous. The service was impeccable. Navin and his team at breakfast were very helpful and waited on me like a queen. Rhea at Fuego was extremely helpful and also made my experience feel special.

Stayed in June 2025

Its not optional to park the car by yourself , the car must be given to valet which i refused to Thanks to the manager who solved this issue by giving me access to fourth floor parking

Spacious rooms Wonderful service , the staff is very nice

Stayed in June 2025

Nothing

Staff, location Super

Stayed in June 2025

Nothing

Excellent hotel, extremely friendly staff, beautiful facilities and great vibe.

Stayed in May 2025

I would like to really thank Mr. Emad & Miss Thu for helping us, they are so kind.

Stayed in May 2025

The food @ breakfast lovely

Staff fantastic, very friendly

Stayed in April 2025

The spa, and spa service, are excellent.

Stayed in March 2025

There was annoying DJ party at the swimming pool.

Stayed in April 2025

The only thing I’d say is that the interior furniture could benefit from a slight upgrade to give the space a more modern and brighter feel. That said, it didn’t affect our overall experience in any way.

Loved everything about this hotel! The location was good, and the moment we stepped in, we were welcomed by a beautifully scented atmosphere throughout the reception and common areas. The staff were warm, friendly, and always ready to assist. Our room was spacious and comfortably accommodated my family and me. It truly felt like the ideal place for a family stay. The direct connection to City Centre Mall was also a huge plus, as it made shopping incredibly convenient with plenty of stores to explore. Breakfast was exceptional – delicious, healthy, and offered a great variety. We looked forward to it every morning! The building also had a variety of restaurants for dining in the evening in case you don't want to go far from the hotel. The spa and pool area were also serene and well-maintained – a great way to unwind. I would definitely stay here again and highly recommend it to anyone visiting the area!

Stayed in April 2025

Nothing much to say, just very minor ones: 1. There is another Marriot Marquis in the area, during check in went there, and was directed to JW Marriott, 2. in pool is age restriction, below 18. (Even if kid knows swimming), and compliance is strictly monitored by vigilant lifeguard. 3. HVACs can't be adjusted, either need to switch off, or leave running only in one room.

Location good, ''protected'' passage from metro DECC to the Hotel, also CC Mall is in proximity and just few minutes' walk.. Room size was great and well equipped, Nice partial view to the sea. Pool is great, with many sections and Jacuzzi, hamaks, beds SPA amenities, Sauna and Steam - are great. Amenities are good, breakfast variety and versatility is good, reception is very responsive and quick to react. Staff is very supportive and helpful.

Stayed in April 2025

Had a great time staying at the JW Marriott.We always had a special liking for the Marriot hotel and being a couple who enjoys to travel have always tried to get ourselves accomodated with the Marriott in any country we have been too because of the wonderful experience they give us ,and JW Marriott Marquis have been no different with a very helpful staff to guide us with lot of warmth, along with the cleanliness of the room,the location,and the size of the room which gave use a lot of comfort.With Jw Marriott Marquis being very close to city centre and also with the easy access from the hotel to the mall ,it also helps us to keep ourselves occupied.Thank you all for a wonderful experience

Stayed in March 2025

A beautiful stay with a room that exceeded our expectations and very helpful staff who greeted us with a lot of warmth.

Stayed in March 2025

The best you can get for this value! Exceptional service!

Stayed in April 2025

Amazing staff always polite. Especially the breakfast staff were very attentive and polite and always had a ready smile.great Concierge by Mark Anthony who was able to assist me last minute with a laptop cable for my work. Rooms were big and felt comfortable. Reception staff were very assisting.

Stayed in April 2025

Everything was awesome.

Stayed in April 2025

Perfection! Can't wait to be back.

Stayed in April 2025