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Reviews of Grand Hyatt Doha Hotel & Villas 5 stars

West Bay Lagoon, Doha, Qatar

#112 of 200 hotels in Doha

Guests' Choice

Review score

Based on 454 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 17 July 2025

    9.0
    Leisure at its finest
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The beach club closes very early at 11:30. The room is as a bit hot and the a/c controller was weird.

    The spaaaaaa area was so good and the view. Tha staff were very nice Stam i believe was his name was very sweet

    Stayed in July 2025

  • Reviewed: 24 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Slow service and unfriendly staff at the breakfast especially the resturant manager.

    The breakfast service was satisfactory. The staff demonstrated excellent hospitality. The rooms were spacious, and the location was desirable. Complimentary valet parking was provided for hotel guests. The breakfast buffet was well-received. The pools and beach were exceptional.

    Stayed in April 2025

  • Reviewed: 21 June 2025

    9.0
    Superb
    • Family with young children
    • Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    So beautiful and Nice

    Stayed in June 2025

  • Reviewed: 5 May 2025

    8.0
    Very good
    • Business trip
    • Group
    • Three-Bedroom Villa - Ground Floor
    • Stayed 7 nights
    • Submitted via mobile

    We booked villa 3 rooms ground floor. Comfortable it was. Good accomodation and spa and gym. Nice for a long stay

    Stayed in May 2025

  • Reviewed: 22 April 2025

    9.0
    A beautiful hotel in a beautiful location with welcoming staff and very good service.
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights

    The room was not serviced by 4.30 when we returned after being out all day. We were disappointed, and had expected to relax but had to go out again. The coffee served at breakfast was disappointing and did not taste fresh.

    The room was lovely in every way, we particularly liked the bathroom. All needs catered for. The breakfast was also excellent apart from the coffee.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    8.0
    Great time with the family.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa - Ground Floor
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast expensive

    Spacious, friendly staff , clean

    Stayed in April 2025

  • Reviewed: 10 April 2025

    9.0
    Thank you for the workers at the entrance housekeeping and dining
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa - Upper Floor
    • Stayed 7 nights
    • Submitted via mobile

    It is comfortable and the staff are nice and helpful

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Thank tou for the housekeeping and the dinning and thank you for the good service
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything was perfect except at booking or chick in they try to convince the customer to upgrade

    Stayed in April 2025

  • Reviewed: 4 April 2025

    9.0
    Great value with superb service
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Elegant, spacious hotel with warm, friendly staff and superb Thai food. Impeccably clean throughout. Our room was a nice size with balcony. The Grand Lounge is worth the upgrade, offering a generous evening spread, practically a full dinner. Grounds are a lovely surprise - spacious lawns and pathways, carefully tended, the hotel had small goal nets set up and the kids played happily while we enjoyed the evening beach vibes, far preferable to a separate kids space, felt more like a friendly neighbourhood on the sea. The extra bed we requested was a full twin, very comfortable. In-room doing also tasty. Overall, the value, facilities, and service are top notch. Don’t miss the Thai food, another highlight of our stay.

    Stayed in April 2025

  • Reviewed: 21 March 2025

    8.0
    Very relaxing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa - Upper Floor
    • Stayed 6 nights
    • Submitted via mobile

    Villa was a bit tired in some ways and we had problems with a leaking dishwasher

    Location was good Good range of food

    Stayed in February 2025

  • Reviewed: 27 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are very big, facilities are excellent, staff are very responsive to our needs. A little bit old and pricey.

    Stayed in February 2025

  • Reviewed: 25 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa - Ground Floor
    • Stayed 4 nights
    • Submitted via mobile

    Spacious, lots of natural light,

    Stayed in February 2025

  • Reviewed: 26 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms in the hotel are a bit outdated, also the Italian restaurant is quite shabby

    The personnel was excellent, so friendly and polite

    Stayed in January 2025

  • Reviewed: 22 January 2025

    7.0
    Great Thai restaurant!
    • Leisure trip
    • Couple
    • King Room with View
    • Stayed 8 nights
    • Submitted via mobile

    When we visited there seemed to be a conference being held on site which meant that plenty of bedrooms were occupied but there was little to no atmosphere around the hotel and very little people at the pool or in the restaurants so felt a little stagnant energy wise

    Really helpful staff and good clean hotel with plenty of facilities. The Pad Prik in the Thai restaurant is the bed we’ve ever had!

    Stayed in December 2024

  • Reviewed: 15 January 2025

    8.0
    good
    • Family with young children
    • Three-Bedroom Villa - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    not found the Prayer rug not working the Kitchen hood and i don’t know wear the Qibla direction

    not found the Prayer rug

    Stayed in January 2025

  • Reviewed: 7 January 2025

    9.0
    Very warm and relaxing
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    Delayed cleaning of the room

    Was good variety and international

    Stayed in January 2025

  • Reviewed: 6 January 2025

    8.0
    Excellent hotel, very comfortable and clean.
    • Leisure trip
    • Couple
    • Twin Room with Terrace
    • Stayed 4 nights

    External pools werent' great. Was not impressed with the breakfast for the price.

    Very good hotel. Very clean with lovely gardens and walkways to the beach.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    8.0
    Good value option, with decent facilities
    • Leisure trip
    • Group
    • Twin Room - Club Access
    • Stayed 3 nights
    • Submitted via mobile

    It’s now a bit dated and has changed little in 15 years

    Service good, facilities very good (though gym was closed for refurb). Breakfast excellent. Pools are good.

    Stayed in December 2024

  • Reviewed: 19 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The lack of outdoor cleaning. The damaged children's play area. The excess noise at night.

    Stayed in December 2024

  • Reviewed: 4 November 2024

    9.0
    excellent, with beautiful birds
    • Business trip
    • Couple
    • Twin Room
    • Stayed 5 nights

    employees who do not attend customers in the queue, instead attend bullies who cut lines.

    Vivy, Mamun and Rose excellent job! the most important point was how the management dealt with poor behaviour of one staff member, I was next in line to be served at reception, a customer came diagonally in a rush and chose NOT to be in line. When the business center male employee was free for another customer, he stood up walking towards reception, I looked at him, showed my walking stick, initiated walking, there was eye contact, but was ignored. The customer who was NOT in the line was attended , not those waiting in line, politely. BAD MANNERS! I complained to the management, and they apologised sincerely. Beautiful birds in the gardens! one of my pictures has one with yellow feathers

    Stayed in November 2024

  • Reviewed: 16 October 2024

    7.0
    Good
    • Business trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We would like thank to receptionist Anas. He was very kind and experienced.

    Stayed in October 2024

  • Reviewed: 10 October 2024

    9.0
    Amazing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I like the garden,trees,flowers nice to heard the birds totally relaxing place.

    Stayed in October 2024

  • Reviewed: 29 September 2024

    9.0
    Beautiful hotel for family to spend remarkable vacation.
    • Leisure trip
    • Group
    • Three-Bedroom Villa - Upper Floor
    • Stayed 3 nights
    • Submitted via mobile

    Spa needs more care.

    Location, beach.. spa .. nice landscaping

    Stayed in September 2024

  • Reviewed: 25 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa - Upper Floor
    • Stayed 4 nights
    • Submitted via mobile

    The servers in the servant room is annoying and not comfortable to sleep in.

    Stayed in September 2024

Showing 1 – 25

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