Reviews of Sherao Hotel Doha فندق شراعوه الدوحة 4 stars
930 Sheraouh st, Building 20, Zone 17, Doha, Qatar
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation
One of the elevators were broken Reception staff not very welcoming
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewPerfect location, very helpful and nice staff, clean and professional.
WiFi could be better - but it works most part of the time.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocations is good
The breakfast area is like you are sitting in a fish market, There is a lot of flies, This is really not healthy situation.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI chose this hotel for the location and it did not disappoint. It was close to a little mini market, restaurants and the museum which meant that it was easy to get a Grab taxi. It was clean and the main beds were comfortable. The breakfast selection was reasonable, more in keeping with a 3 star hotel.
We had to ask several times for an iron and ironing board (which kept collapsing), additional towel and adequate bedding for the third person and hangers. The additional bed was uncomfortable. At breakfast, it would have been nice to have proper cups and glasses rather than paper cups. There was no cold milk for the cereals. The selection of cereals was limited.
Dear Mr.Intan, Thank you for taking the time to share your detailed feedback with us. We’re truly pleased to hear that you appreciated our great location and the friendliness of our staff. It’s wonderful to know that our proximity to local attractions and amenities helped make your stay more convenient. However, we also sincerely apologize for the aspects of your stay that did not meet your expectations. We take your comments regarding the breakfast service, in-room amenities, and bedding arrangements very seriously. Your feedback has been shared with the relevant departments so we can make the necessary improvements, including providing better support for requests like irons, hangers, and proper bedding, and enhancing the breakfast experience with better utensils and a wider selection. We understand that these issues impacted your impression of the hotel, and we truly appreciate your honest input. It is only through feedback like yours that we can continue to improve our services. We hope to have the opportunity to welcome you again and provide a more seamless and enjoyable stay. Warm regards, Shera Hotel Team
Dear Mr.Intan, Thank you for taking the time to share your detailed feedback with us. We’re truly pleased to hear that you appreciated our great location and the friendliness of our staff. It’s wonderful to know that our proximity to loca… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe breakfast i will give them 2 star only
Dear Lamyaa, Thank you for taking the time to share your feedback. We’re truly sorry to hear that our breakfast did not meet your expectations. At Shera Hotel, we strive to offer a high-quality dining experience, and it’s clear we fell short during your visit. Your comments are important to us, and we would appreciate the opportunity to understand more about what went wrong so we can improve. We hope to have the chance to welcome you again and provide you with the experience you deserve. Warm regards, Shera Hotel Team
Dear Lamyaa, Thank you for taking the time to share your feedback. We’re truly sorry to hear that our breakfast did not meet your expectations. At Shera Hotel, we strive to offer a high-quality dining experience, and it’s clear we fell sh… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewFood was enough iun terms of choice
Pool closed
Dear Kanitta Thank you for your feedback. We’re glad you found our hotel suitable for a short stay and appreciated the food options. We look forward to welcoming you again. Best regards, Sherao Hotel Management
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewComfortable and modern suites perfect for a 2 day stopover from the Far East. 10 minute drive from the airport and outstanding customer service.
Dear Amna Thank you for your wonderful feedback. We’re delighted you enjoyed our comfortable and modern suites, convenient location, and outstanding customer service. We look forward to welcoming you again on your next stopover. Best regards, Sherao Hotel Management
Dear Amna Thank you for your wonderful feedback. We’re delighted you enjoyed our comfortable and modern suites, convenient location, and outstanding customer service. We look forward to welcoming you again on your next stopover. Best reg… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewGood location and nice place
The breakfast variety is little not much
Dear Hassan Thank you for your feedback. We’re glad you enjoyed our location and the overall experience. We appreciate your comment regarding breakfast variety and will take it into consideration for improvement. Best regards, Sherao Hotel Management
Dear Hassan Thank you for your feedback. We’re glad you enjoyed our location and the overall experience. We appreciate your comment regarding breakfast variety and will take it into consideration for improvement. Best regards, Sherao Hot… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGood location, great breakfast, friendly staff. My son particularly liked Abdela (sorry for the wrong spelling). Very nice and friendly.
Dear WEI, Thank you so much for your kind words and for sharing your experience with us. We’re delighted to know you enjoyed our breakfast, convenient location, and the friendliness of our staff. Abdela will be especially happy to hear your son’s appreciation, we’ll be sure to pass along your compliment to him. It was our pleasure to host you and your family, and we look forward to welcoming you back again soon. Warm regards, Sherao Hotel Team
Dear WEI, Thank you so much for your kind words and for sharing your experience with us. We’re delighted to know you enjoyed our breakfast, convenient location, and the friendliness of our staff. Abdela will be especially happy to hear y… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, good location, great breakfast.
Dear WEI, Thank you for your kind feedback. We’re so pleased to hear that you enjoyed our convenient location, delicious breakfast, and the friendliness of our staff. We truly appreciate your support and look forward to welcoming you again soon. Warm regards, Sherao Hotel Team
Dear WEI, Thank you for your kind feedback. We’re so pleased to hear that you enjoyed our convenient location, delicious breakfast, and the friendliness of our staff. We truly appreciate your support and look forward to welcoming you ag… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewfriendly staff， great location and nice food
The bathroom makes on going noises not sure why but it's ok with door closed.
Dear zhe, Thank you for sharing your experience with us! We’re delighted to hear you enjoyed our friendly staff, great location, and nice food — your kind words mean a lot to our team. We also appreciate you pointing out the ongoing noise in the bathroom. While we're glad it didn’t impact your stay too much, we’ll certainly have our maintenance team look into it to prevent any future inconvenience. We hope to welcome you back soon for an even more comfortable visit! Warm regards, Sherao Hotel Team
Dear zhe, Thank you for sharing your experience with us! We’re delighted to hear you enjoyed our friendly staff, great location, and nice food — your kind words mean a lot to our team. We also appreciate you pointing out the ongoing noi… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery normal
They don't provide a bed for the children even if they accept booking. No catering services are provided to the room or swimming pool The pool is small and 1m depth only with no shade or umbrella.
Dear Mohammad Munaf Thank you for sharing your feedback. We regret to hear that some aspects of your stay did not meet your expectations. Your comments regarding children’s beds, catering services, and pool facilities are very important to us, and we will take them into consideration as we continue improving our services. We hope to have the chance to welcome you again and provide a better experience. Best regards, Sherao Hotel Management
Dear Mohammad Munaf Thank you for sharing your feedback. We regret to hear that some aspects of your stay did not meet your expectations. Your comments regarding children’s beds, catering services, and pool facilities are very important t… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery friendly employees
Dear Duane Thank you for your kind words! We’re delighted to know you appreciated our friendly staff, and we look forward to welcoming you again soon. Best regards, Sherao Hotel Management
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocatie, ruimtelijke kamer
Dear Asumarna Thank you for your feedback! We’re glad you enjoyed our location and the spacious room. We look forward to welcoming you again. Best regards, Sherao Hotel Management