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Reviews of Ezdan Hotel West Bay 4 stars

Al Dafna West Bay, Doha, Qatar

#175 of 200 hotels in Doha

Guests' Choice

Review score

Based on 2210 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 24 August 2025

    9.0
    Friendly staff and great location.
    • Leisure trip
    • Solo traveller
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 2 nights

    The rooms are a bit musty but that's to be expected when the humidity is so high.

    The room was very clean and spacious and the staff were very friendly and helpful. The location is great and walking distance to the mall and metro.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    The place was amazing apart from the cold floor
    • Leisure trip
    • Family with young children
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The place has everything one would want but considering that that is one of the top floors I believe they should be carpeted because the temperatures up there are low I felt the flooring was a fail..it was really cold A carpet would have made so much difference

    Everything was perfect, right from the checkin service, the conciarge( Khan), the security and the room service I loved the plan of the entire building and everything in it The rooms were so good and the most important thing, a perfect sea view with other very nice and well lit buildings around

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing just perfect

    Everything

    Stayed in June 2025

  • Reviewed: 28 July 2025

    7.0
    Good
    • Couple
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 1 night
    • Submitted via mobile

    Designated Smoking facilities not available

    Housekeeping well maintained

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Beautiful view and kind staff, but some facilities need better planning
    • Leisure trip
    • Family with young children
    • Grand Room City Or Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The hotel has potential, but a couple of things really need improvement: 1. Breakfast location confusion – It was very difficult to find the restaurant where breakfast is served. I was told it’s at the Tourya restaurant on the 4th floor, but no one explained that I had to cross through two different buildings to get there. Thankfully, a kind staff member helped me find the way, but clear signage and better directions for guests would make a big difference. 2. Playground issues – During the day, the playground is not properly shaded, so it gets extremely hot under the sun. Then in the evening, when the temperature is finally better, the area is so dark that it’s not usable or safe for kids. This was very disappointing — some lighting and shade would really improve the experience for families.

    -The view was absolutely stunning — definitely a highlight of the stay. -Room service staff were very, very nice and always helpful. Big thanks to them for their kindness and professionalism.

    Stayed in July 2025

  • Reviewed: 20 June 2025

    8.0
    Very good, but no need for security deposit.
    • Leisure trip
    • Family with young children
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 1 night
    • Submitted via mobile

    They took extra 300 from my credit card as a security deposit and they gave it back to me in cash instead of refund to my card

    Price was reasonable and the room was very clean

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Good
    • Business trip
    • Group
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 14 nights
    • Submitted via mobile

    The swimming pool is excellent

    Stayed in May 2025

  • Reviewed: 12 June 2025

    8.0
    Great!
    • Leisure trip
    • Group
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 1 night
    • Submitted via mobile

    The buffet served for breakfast had less variety and a little bland for our taste. A rude lady receptionist at Tower 1. She needs customer service and proper conflict resolution training. She would have let us wait for 2 hrs to get in our rooms, despite us having a confirmed and paid booking a month before. Thank goodness for her collegue, Rosa.

    The pool area was the best. The rooms were great too. There was one amazing lady at the reception in Tower 1. I think her name was Rosa. She went above and beyond to accomodate us despite the hectic Eid rush. Thank you so much.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 1 night
    • Submitted via mobile

    Outside Window glasses are so dirty. We couldn't see outside view properly.

    Rooms are well maintained. We received all the facilities requested.

    Stayed in June 2025

  • Reviewed: 20 May 2025

    9.0
    Superb hospitality
    • Leisure trip
    • Solo traveller
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 9 nights
    • Submitted via mobile

    Nothing

    Everything especially the swimming pool

    Stayed in May 2025

  • Reviewed: 24 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 1 night
    • Submitted via mobile

    Price is more for 4 Star hotel

    Parking and fast check in

    Stayed in March 2025

  • Reviewed: 19 April 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 6 nights

    Room Size is very small

    Break fast

    Stayed in April 2025

  • Reviewed: 11 April 2025

    8.0
    Good value for money
    • Family with young children
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Value for money. Restaurant breakfast and dinner was good. Special dinner buffet is good value for money. Reception doesn't pick the phone whenever we called. Don't go in Tower 3. Tower 4 is good and newly built

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King or Twin City Or Sea View
    • Stayed 1 night
    • Submitted via mobile

    Good Hotel

    Stayed in April 2025

  • Reviewed: 4 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Size bed

    Cleaner personnel, 2 Sri Lanka women's are really good

    Stayed in April 2025

  • Reviewed: 31 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Grand Room City Or Sea View
    • Stayed 1 night
    • Submitted via mobile

    Facility & cleanliness

    Stayed in March 2025

  • Reviewed: 30 March 2025

    7.0
    Poor management
    • Leisure trip
    • Group
    • Superior King or Twin City Or Sea View
    • Stayed 1 night
    • Submitted via mobile

    Crowded , noisy and chaotic. Took me 30min to check in. As well as miss booking and no refund . I can’t blame the staff , looks like on shortage but mangers to blamed I booked 5 rooms , in the same stander . One room was a storage, unfortunately I did not take a picture.

    Stayed in January 2025

  • Reviewed: 25 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Room City Or Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The bed

    Stayed in February 2025

  • Reviewed: 22 February 2025

    7.0
    Ideal for short business trips where you don't spend lot of time in the hotel...
    • Business trip
    • Solo traveller
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 3 nights

    None

    Went for a short business trip. As the location is local to offices, it was a ideal place for me to stay with medium budget. I have stayed in this place multiple times now. Will stay again for the same purpose.

    Stayed in February 2025

  • Reviewed: 21 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 1 night
    • Submitted via mobile

    No much response when you call from room especially cleaning staff. They are late as well. Reception is not available 24 hrs

    Location and good value of money

    Stayed in January 2025

  • Reviewed: 17 February 2025

    7.0
    My stay was comfortable
    • Leisure trip
    • Solo traveller
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The attentiveness of the front desk staff. The concierge was always polite and friendly. The room was clean, Ahad did a very good job at cleaning my room.

    Stayed in February 2025

  • Reviewed: 17 February 2025

    8.0
    Comfortable Stay. Value for money.
    • Leisure trip
    • Couple
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The room was really small. I have stayed in other hotels in Doha & the rooms were huge compared to the room we had at Ezdan Tower 4.

    The location & hotel facilities were all great. The staff was amazing & very friendly. I’d like to say a huge thank you to Sulochana, Charuka & Rishab for always accommodating our needs!

    Stayed in February 2025

  • Reviewed: 16 February 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Room is small

    Stayed in February 2025

  • Reviewed: 14 February 2025

    8.0
    Nice location, sea view, tower 4
    • Business trip
    • Solo traveller
    • Tower Twin or Queen Room City Or Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Location, room size, cleanliness of tower 4

    Stayed in February 2025

Showing 1 – 25

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