Reviews of Best Plaza West Bay Hotel 5 stars
61 West Bay Lagoon Street, 21336 Doha, Qatar
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI recently stayed at West Plaza Bay with my family for a week, and we absolutely loved every moment of it. From the moment we arrived, the staff were welcoming and made us feel right at home. The facilities were excellent, clean, and well maintained, and everything we needed was right there. My children had an amazing time – there were plenty of activities and spaces for them to enjoy, and it truly felt like a place designed with families in mind. The location was perfect, offering both convenience and a relaxing atmosphere. Overall, our stay exceeded all expectations. I would highly recommend West Plaza Bay to anyone looking for a comfortable, family-friendly, and memorable getaway. We can’t wait to come back!
Nothing
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staff at all starting from the Reception to the rooms service.
The TV is too old they have to change by smart tv. Iwas forces to watch channels wich is something ididnt do it since a years. Swimming pool isn't fair to be open only till 6pm,specially on the summer time.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery good staff, room location and food Also very hospitable
Dear Valued Guest, Thank you so much for your wonderful feedback! We are delighted to know you enjoyed our staff's hospitality, the room location, and our food. It is always our goal to make every guest feel welcome and well taken care of, and we are thrilled we could provide you with such a positive experience. We look forward to welcoming you back again soon! Warm regards, April Bau Front Desk Manager
Dear Valued Guest, Thank you so much for your wonderful feedback! We are delighted to know you enjoyed our staff's hospitality, the room location, and our food. It is always our goal to make every guest feel welcome and well taken care… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe location and its property. The hotel excellent and very comfortable
Breakfast is limited. Small options for food. So sad ambiance of the restaurant
Dear Mr. Rhalf, Thank you for sharing your feedback with us. We are pleased to hear you found our location, property, and hotel comfort to your satisfaction. We sincerely regret, however, that our breakfast selection and restaurant ambiance did not meet your expectations. Your comments are truly valuable, and we will review them with our team to improve our offerings and enhance our guests’ dining experience. We hope to have the opportunity to welcome you again and provide you with an even better stay. Warm regards, April Bau Front Desk Manager
Dear Mr. Rhalf, Thank you for sharing your feedback with us. We are pleased to hear you found our location, property, and hotel comfort to your satisfaction. We sincerely regret, however, that our breakfast selection and restaurant ambianc… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation & Staff was helpful
Smells humid and not feeling like in the clean room, restaurant etc. did not feel that the hotel is clean
Dear Mr. Furkan, Thank you for taking the time to share your feedback. We are glad to hear you appreciated our location and found our staff helpful. We are, however, very sorry to learn that you experienced issues with cleanliness and room ambiance. This does not reflect our usual standards, and we will immediately address these concerns with our housekeeping and maintenance teams. We truly value your comments as they help us improve, and we hope to have the chance to provide you with a much better experience in the future. Warm regards, April Bau Front Desk Manager
Dear Mr. Furkan, Thank you for taking the time to share your feedback. We are glad to hear you appreciated our location and found our staff helpful. We are, however, very sorry to learn that you experienced issues with cleanliness and ro… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation
Every morning at exactly 5:30, the alarm bell rings very loudly, and I wake up in a panic.
Dear Mr. Raghad, Thank you for sharing your feedback and for mentioning our great location. We are so sorry about the 5:30 a.m. false alarm that disturbed your mornings. The high humidity unfortunately triggered one of our sensors, and we understand how unsettling that must have been. Please be assured that we’ve already adjusted the sensors and enhanced our monitoring to prevent this issue from recurring. Your comfort means a lot to us, and we truly hope to welcome you back soon for a peaceful and enjoyable stay. Warm regards, April Bau Front Desk Manager
Dear Mr. Raghad, Thank you for sharing your feedback and for mentioning our great location. We are so sorry about the 5:30 a.m. false alarm that disturbed your mornings. The high humidity unfortunately triggered one of our sensors, and we … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified review+ Location + Room Size + Service + Free valet parking
- Nothing
Dear Mr. Aamir, Thank you so much for your wonderful review! We are thrilled to hear you enjoyed our location, spacious rooms, service, and complimentary valet parking, and even more delighted to know everything met your expectations. We can’t wait to welcome you back for another perfect stay! Warm regards, April Bau Front Desk Manager
Dear Mr. Aamir, Thank you so much for your wonderful review! We are thrilled to hear you enjoyed our location, spacious rooms, service, and complimentary valet parking, and even more delighted to know everything met your expectations. We c… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewClean...quite...humble staff... and smiling, they try their best to let me.feel comfortable
. .no tissues in the room
Dear Mr. Tamam, Thank you for your kind words about our cleanliness, peaceful environment, and especially our humble, smiling staff. We are delighted to know they made you feel comfortable during your stay. We do apologize for the missing tissues in your room and will ensure this detail is not overlooked in the future. We truly appreciate your feedback and look forward to welcoming you back soon! Warm regards, April Bau Front Desk Manager
Dear Mr. Tamam, Thank you for your kind words about our cleanliness, peaceful environment, and especially our humble, smiling staff. We are delighted to know they made you feel comfortable during your stay. We do apologize for the missing … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewthe room is great and comfortable,.
need to improve the choice of food served for breakfast
Dear Mr. Paul, Thank you for sharing your feedback. We are happy to know you found the room great and comfortable. We appreciate your comments regarding our breakfast selection and will certainly review this with our culinary team to enhance the variety of options we offer. We look forward to welcoming you back for an even better experience next time. Warm regards, April Bau Front Desk Manager
Dear Mr. Paul, Thank you for sharing your feedback. We are happy to know you found the room great and comfortable. We appreciate your comments regarding our breakfast selection and will certainly review this with our culinary team to enhan… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThe room needs some renovation, the AC was in a one speed fan and that hit the head directly. I left in the middle of the night.
Dear Kemal, Thank you for sharing your experience with us. We are sorry to hear that your stay was affected by the room condition and air conditioning. Your comfort is very important to us, and we sincerely regret that we fell short of your expectations this time. Please rest assured that your feedback regarding renovation and AC functionality has been shared with our maintenance team for immediate review. We truly appreciate your comments, as they help us improve our facilities and services. We hope you will give us another opportunity to welcome you back and provide you with a more comfortable and enjoyable stay. Warm regards, April Bau Front Desk Manager
Dear Kemal, Thank you for sharing your experience with us. We are sorry to hear that your stay was affected by the room condition and air conditioning. Your comfort is very important to us, and we sincerely regret that we fell short of you… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery good ambiance, yummy foodies! Excellent service👍
The sea view from our room was blocked by newly constructing building.
Dear Valued Guest, Thank you for your kind words about our ambiance, food, and service. We are delighted to know you had such a positive experience with us. We sincerely regret that the view from your room was affected by the nearby construction. While this is unfortunately beyond our control, we understand how important the sea view is for our guests and truly appreciate your understanding. We hope to welcome you back again soon and provide you with another excellent stay. Warm regards, April Bau Front Desk Manager
Dear Valued Guest, Thank you for your kind words about our ambiance, food, and service. We are delighted to know you had such a positive experience with us. We sincerely regret that the view from your room was affected by the nearby const… Show more