8.9

Reviews of Four Points by Sheraton Doha 4 stars

Al Diwan Street, Musheireb, Doha, Qatar

  • Yoshihiko

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Location is superb. Just in front of Metro exit. Staffs are friendly and facilities also satisfied.

  • Eva

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The staff were extremely polite and were very efficient with our requests

    Nothing

  • Svetlana

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Patrick

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The breakfast service was wonderful. Loise looked after me like visiting royalty! Thank you so much Loise for making a great start to the final day of a memorable trip throughout Asia and the Middle East. Best breakfast experience of the 3 week journey!

    Property response:

    Dear Patrick, Thank you for sharing such kind feedback about your recent stay. We are delighted to hear that you thoroughly enjoyed the breakfast service and that Loise made such a remarkable impression on your final day with us. Your recognition of her warm hospitality and attentive care is truly appreciated and will be proudly shared with her as a celebration of the outstanding service she provides. We are honored to know that your breakfast experience with us was the highlight of your three-week journey through Asia and the Middle East. It was our pleasure to be part of your memorable trip, and we look forward to welcoming you back again in the future. Warm regards, Mahesh Hettiarachchi Front Office Manager Four Points by Sheraton Doha

    Dear Patrick, Thank you for sharing such kind feedback about your recent stay. We are delighted to hear that you thoroughly enjoyed the breakfast service and that Loise made such a remarkable impression on your final day with us. Your reco… Show more

    Four Points by Sheraton Doha
    20 August 2025
  • Noor

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Our stay at this hotel was truly beyond our expectations. Everything from the cleanliness of the rooms to the overall atmosphere of the place was outstanding. The staff went above and beyond to make our experience enjoyable, and every detail reflected genuine care and professionalism. I would especially like to mention "Plum", the guest relation officer, who made a remarkable difference during our stay. She was exceptionally friendly, always helpful, and carried a warm smile that instantly made us feel welcome. Her dedication and positive attitude created such a comfortable and pleasant experience for us. It’s rare to meet someone who combines professionalism with such genuine kindness. I would definitely recommend it to anyone looking for both comfort and outstanding service.

    Property response:

    Dear Guest, On behalf of the entire team, I would like to extend my sincere appreciation for your generous feedback regarding your recent stay with us. It is most gratifying to learn that your experience not only met but exceeded your expectations, and that the cleanliness of our rooms, the welcoming ambiance, and the attentiveness of our associates contributed to such a memorable visit. We are especially grateful for your recognition of Ms. Plum, our Guest Relations Officer. Your thoughtful words truly reflect her dedication, professionalism, and warmth, which embody the service culture we continuously strive to uphold. Please be assured that your compliments have been shared with her and with our team as a source of pride and encouragement. Your kind recommendation is deeply valued, and we look forward to the privilege of welcoming you back in the near future, where we remain committed to delivering another outstanding stay. Yours sincerely, Mahesh Hettiarachchi Front Office Manager Four Points by Sheraton Doha

    Dear Guest, On behalf of the entire team, I would like to extend my sincere appreciation for your generous feedback regarding your recent stay with us. It is most gratifying to learn that your experience not only met but exceeded your expe… Show more

    Four Points by Sheraton Doha
    20 August 2025
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  • Reham

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Everything about this property, from its ideal location to the cleanliness of the place and spotless rooms to the outstanding facilities and to the extremely lovely staff. All staff were friendly and helpful. They were all amazing and made me wanna come back soon. Breakfast was spectacular and the variety was wonderful. I can sit for hours and not finish every section. Everything was delicious, and the staff serving at the breakfast area were really helpful and constantly checking if I needed anything extra. Tip, don't miss their pancakes, the best pancakes I've ever had super fluffy and light. Comfortable is an understatement to the feeling I've had in the entire stay. This has definitely become my to go to destination anytime I come back to Doha. Even after my checkout when they knew my flight was really late at night, they ensured that I could still benefit from the facilities like the pool and the showers at the pool area, which was lovely. Well done to each and every person working there. Big thanks to Akhilesh for his top-notch service at breakfast.

    Simply nothing.

    Property response:

    Dear Reham, Thank you very much for taking the time to share your detailed and thoughtful feedback following your recent stay at Four Points by Sheraton Doha. We are delighted to hear that your experience with us was exceptional and that every aspect of your stay—from the comfort and cleanliness of your room to the quality of our facilities and services—exceeded your expectations. It is especially gratifying to learn that our breakfast offerings, including the variety and quality of the selections, made a strong impression. We are pleased that our team, particularly Akhilesh, delivered attentive and professional service, ensuring that your dining experience was memorable. Your recognition of their dedication and care will be shared with the entire team, as it serves as a wonderful motivation for all of us. We are also happy that our hotel’s location, the accessibility to nearby attractions, and our ability to accommodate your late departure contributed positively to your stay. Ensuring the comfort and convenience of our guests, even beyond check-out, is always our priority. Your kind words reaffirm our commitment to delivering outstanding hospitality, and we are honored to be considered your preferred destination in Doha. We sincerely look forward to welcoming you back on your next visit and providing another seamless, luxurious, and memorable experience. Warm regards, Mahesh Hettiarachchi Front Office Manager Four Points by Sheraton Doha

    Dear Reham, Thank you very much for taking the time to share your detailed and thoughtful feedback following your recent stay at Four Points by Sheraton Doha. We are delighted to hear that your experience with us was exceptional and that e… Show more

    Four Points by Sheraton Doha
    17 August 2025
  • Filip

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Jon

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Great location. 1 min walk to the metro. Staff are extremely helpful. Rooms are spotless. Plenty of fresh towels daily. Breakfast is amazing. Way to many options. The do a mean Aberdeen Angus burger 10 out of 10. This was my 3 time staying and I definitely won't be my last.

    Nothing.

    Property response:

    Dear Jon Kennedy, Thank you for taking the time to share your detailed feedback following your recent stay at Four Points by Sheraton Doha. We are delighted to hear that, for the third time, your experience with us has been exceptional. We are pleased that you enjoyed our rooftop spa and pedicure services, found your room spotless, and appreciated the attentive service provided by our team. It is also wonderful to know that you enjoyed our breakfast offerings, Angus burger, and found our location convenient with the metro just a minute away. Your kind words will be shared with the entire team as they serve as great motivation to continue delivering the highest standards of hospitality. We look forward to welcoming you back again for another outstanding stay. Warm regards, Mahesh Hettiarachchi Front Office Manager Four Points by Sheraton Doha

    Dear Jon Kennedy, Thank you for taking the time to share your detailed feedback following your recent stay at Four Points by Sheraton Doha. We are delighted to hear that, for the third time, your experience with us has been exceptional. W… Show more

    Four Points by Sheraton Doha
    20 August 2025
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  • Knowmher

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    there are variety of choices for breakfast

    Property response:

    Dear KnowMher, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Doha. We are delighted to hear that you enjoyed the breakfast and appreciated the wide variety of choices available.. Your kind words are greatly appreciated and will be shared with our team, as they serve as a wonderful motivation to continue providing memorable experiences for all our guests. We look forward to welcoming you back for another fantastic stay in the near future. Warm regards, Mahesh Hettiarachchi Front Office Manager Four Points by Sheraton Doha

    Dear KnowMher, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Doha. We are delighted to hear that you enjoyed the breakfast and appreciated the wide variety of choices available..… Show more

    Four Points by Sheraton Doha
    17 August 2025
  • Peter

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review
  • Safaa

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
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  • Salaa

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Desire

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Jay

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Firstly they don't encourage using any 3 Party booking platforms. Like I booked through booking.com and bluntly refused to credit my marriot bonvoy points. The rooms were clean but very average and would be 3/5 in terms of value for money. Requested for some maintenance which was never done. The breakfast was an average spread, the coffee was horrible and offerings were very minimal. The staff (Louisa) was very courteous and nice. Overall not a great experience Thanks

    Already mentioned above

    Property response:

    Dear JAY, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know you appreciated Louisa’s warm hospitality. With regard to Marriott Bonvoy points, please allow us to clarify that, in line with the program’s terms and conditions, points can only be credited for eligible stays booked directly through Marriott channels, and unfortunately this does not extend to reservations made via third-party platforms. Concerning your maintenance request, our records indicate that the reported clogged wash basin was attended to by our maintenance team during your stay. We regret if this resolution did not fully meet your expectations and sincerely apologize for any inconvenience caused. We also appreciate your comments on breakfast variety and coffee quality, which have been shared with our culinary team for review and improvement. Your feedback is highly valued as it helps us enhance our guest experience, and we truly hope to have the pleasure of welcoming you back for a more seamless and enjoyable stay in the future. Warm regards, Mahesh Hettiarachchi Front Office Manager Four Points by Sheraton Doha

    Dear JAY, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know you appreciated Louisa’s warm hospitality. With regard to Marriott Bonvoy points, please allow us to clarify that, i… Show more

    Four Points by Sheraton Doha
    9 August 2025
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  • Cynthia

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Olubusi

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Very cozy

    All Staff Service

    Property response:

    Dear Olubusi, Thank you very much for taking the time to share your kind feedback following your recent stay at Four Points by Sheraton Doha. We are truly pleased to know that you had an excellent and cozy experience with us. Your recognition of our team’s service is greatly appreciated—it is always encouraging for our staff to be acknowledged for their dedication to creating a warm and welcoming environment for our guests. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Warm regards, Mahesh Hettiarachchi Front Office Manager Four Points by Sheraton Doha

    Dear Olubusi, Thank you very much for taking the time to share your kind feedback following your recent stay at Four Points by Sheraton Doha. We are truly pleased to know that you had an excellent and cozy experience with us. Your recognit… Show more

    Four Points by Sheraton Doha
    6 August 2025
  • Iftekhar

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review
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  • Ignacio

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Koirala

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
  • Tahir

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Internet speed can be improved both in the hotel room and and lobby/

    Property response:

    Dear Tahir, Thank you for your kind feedback and for choosing to stay at Four Points by Sheraton Doha. We’re pleased to hear you enjoyed our central location, spacious rooms, and the warm service extended by our team. Your appreciation means a great deal to us. With regard to your comment about internet speed, we would like to kindly clarify that our property is equipped with high-speed internet throughout both guest rooms and public areas. However, certain internet-based services, such as social media or VoIP calls, may be restricted in Qatar due to local regulations, which could have impacted your experience. We truly value your understanding and hope to have the pleasure of welcoming you back again for an even more enjoyable stay. Warm regards, Mahesh Hettiarachchi Front Office Manager Four Points by Sheraton Doha

    Dear Tahir, Thank you for your kind feedback and for choosing to stay at Four Points by Sheraton Doha. We’re pleased to hear you enjoyed our central location, spacious rooms, and the warm service extended by our team. Your appreciation mea… Show more

    Four Points by Sheraton Doha
    6 August 2025
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  • Nidal

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Khalid

    Reviewed: 30 July 2025 · Stayed in June 2025

    Verified review
  • Chihab

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Amazing staff

    Property response:

    Dear CHIHAB EDDIN ISLAM, Thank you for your kind words. We are delighted to know that our team left a positive impression during your stay. Our associates take great pride in delivering warm and genuine service, and your appreciation serves as a great encouragement to all of us. We look forward to welcoming you back to Four Points by Sheraton Doha in the near future. Warm regards, Mahesh Hettiarachchi Front Office Manager Four Points by Sheraton Doha

    Dear CHIHAB EDDIN ISLAM, Thank you for your kind words. We are delighted to know that our team left a positive impression during your stay. Our associates take great pride in delivering warm and genuine service, and your appreciation serve… Show more

    Four Points by Sheraton Doha
    6 August 2025
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  • Moez

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review

    Great value for money

    Property response:

    Dear Moez, Thank you for your kind feedback. We are pleased to know that you found your stay at Four Points by Sheraton Doha to be of great value. Providing our guests with a comfortable and rewarding experience remains our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you again in the near future. Warm regards, Mahesh Hettiarachchi Front Office Manager Four Points by Sheraton Doha

    Dear Moez, Thank you for your kind feedback. We are pleased to know that you found your stay at Four Points by Sheraton Doha to be of great value. Providing our guests with a comfortable and rewarding experience remains our top priority, a… Show more

    Four Points by Sheraton Doha
    6 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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