Reviews of Rio Hotel by Bourbon Ciudad Del Este 4 stars

Great location, very safe and clean. I slept amazing, and the staff was very friendly

Nothing

The property was clean and comfortable. The rooms are good size with all the commodities. The restaurant’s food was tasty and drinks are good as well!

It was all good but the restaurant staff in the morning is judgy. They judge you by the way you dress.

We stayed at Rio Hotel during our trip to Ciudad del Este and found the location perfect — close to all the major stores and malls. The hotel offers parking, which is a big plus in the area. Breakfast was good, and the on-site restaurant is a convenient option for dinner. If you feel like exploring, there are also several interesting restaurants nearby, including some Taiwanese and a very nice Korean place. The rooms were clean and reasonably sized. We were traveling with our young daughter, and the hotel was very accommodating — the first time they provided a little bed with a mattress for her, and the next time even a crib. She had a great time! We enjoyed our stay so much that we already came back for a second visit — and everything was just as good the second time around!

Minor downsides: the shower doesn’t have a handheld showerhead. But overall, a great stay and we would definitely return again!

The rooftop bar was closed And the beds very hard. Nobody speaks english

It was clean, restaurant on site, so there was no need to go out for food (the area is very dodgy). Staff were lovely in the restaurant and the bar on the roof terrace.

For european customers - this is NOT a 4-star hotel. It is 3 at best. It is not cheap by Paraguayan standards but does not offer a service for this value. Some staff (at the restaurant and bar) were nice and hard-working people, but they seemed understuffed). The area didn't feel safe at all. We stayed at the hotel only to go to the Iguazu Falls tour, so we stayed at the hotel all the time except for the tour, who picked us up and dropped us off. We had to pop in to local stores, and this didn't feel great. Felt safe at the hotel, though (also, there was some establishment across the road who had armed security 24/7, so it helped to feel safer at the hotel and immediate area). Simple things could have made it better. They put kettle in the room, but no coffee or tea available. No iron. Roof bar/terrace stated it opened at 5 pm. We stayed for 3 nights, and it was closed at 5 pm until at least 6 or 7 pm and one night completely closed for the day without explanation. Reception stuff could be better trained. USB ports didn't work in the room. We also had to get different socket adaptors for the room as these were brazilian and not Paraguayan type sockets. No help from the reception on this, so I had to go and search for new adapters in town, which wasn't much fun. For our European friends - learn basic Spanish as stuff don't speak English.

Great staff, huge breakfast, spacious room.

Staff, quiet room, comfortable bed, restaurant

Everything was great

Comfy and the location is good, breakfast is good as well

The facilities don’t seem like a 4 star hotel

Food, staff and facilities were outstanding.

The building is very nice, spacious and clean. Staff are nice and helpful. The room is nice and the bed really comfortable. There was a mini fridge and an electric kettle. Breakfast is wide and good but it doesn't have a lot of veggie options.

The internet signal in the room was very week so it was difficult to watch anything on the T.V.