Reviews of Five Hotel & Residences 5 stars
Dr. Francisco Morra esquina Olegario Victor Andrade, 1849 Asuncion, Paraguay
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe staff was extremely helpful and friendly
Dear Guest, Thank you very much for your excellent rating and for highlighting the helpfulness and friendliness of our staff. We're delighted to know that you felt well taken care of during your stay. Comments like yours motivate us to continue providing high-quality service. We look forward to welcoming you again in the future. Best regards,
Dear Guest, Thank you very much for your excellent rating and for highlighting the helpfulness and friendliness of our staff. We're delighted to know that you felt well taken care of during your stay. Comments like yours motivate us t… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewFriendly staff, good location
Early check-in (4 hours before official Checking time) was charged at half daily rate!!
Dear Sergey, Thank you very much for your kind words and for highlighting the friendliness of our staff and the great location of Five Hotel & Residences. Regarding the early check-in charge, please note that this policy is in place to ensure availability and proper service during early arrivals, and the fee corresponds to half of the daily rate, as stated in our conditions. We appreciate your understanding. We’re glad you enjoyed your stay and look forward to welcoming you again soon. Best regards,
Dear Sergey, Thank you very much for your kind words and for highlighting the friendliness of our staff and the great location of Five Hotel & Residences. Regarding the early check-in charge, please note that this policy is in place t… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewstaff friendly
not much, definitely not 5 stars
Dear German, Thank you for sharing your feedback. We regret that your experience did not meet the expectations associated with a 5-star hotel. While we appreciate your kind words about our friendly staff, we take seriously your concerns regarding cleanliness and overall quality. Please know that we are continuously working to improve our services and facilities. We value your comments as they help us strive for higher standards. Best regards,
Dear German, Thank you for sharing your feedback. We regret that your experience did not meet the expectations associated with a 5-star hotel. While we appreciate your kind words about our friendly staff, we take seriously your concerns r… Show more
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewGreat staff - very polite and accommodating. Stylish and relatively new hotel with good breakfast. Lots nearby / convenient location. We had to check in well after midnight due to flights and the front desk staff were there (seems like it's staffed 24/7). Picked up dinner a few times from the restaurant and the sandwiches were really good. Would stay again.
We had a room with a kitchen and the set up of that was a bit strange. There were pans but no plates or cups. We didn't end up using so didn't really impact our stay.
Dear Melanie, Thank you very much for sharing your experience and for highlighting the kindness and helpfulness of our staff, as well as the elegance of our facilities. We’re glad to know you enjoyed the breakfast, our location, and the late-night check-in service. We also appreciate your feedback regarding the room with a kitchen; we’ve taken note in order to improve the equipment and overall comfort. It will be a pleasure to welcome you again on your next visit. Best regards,
Dear Melanie, Thank you very much for sharing your experience and for highlighting the kindness and helpfulness of our staff, as well as the elegance of our facilities. We’re glad to know you enjoyed the breakfast, our location, and the l… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewFriendly helpful staff. Room was clean. Breakfast had lots of variety. Location was close to restaurants and malls.
Dear John, Thank you very much for your kind words and excellent ratings. We’re delighted to hear you enjoyed the friendliness and helpfulness of our staff, the cleanliness of your room, and the variety offered at breakfast. It’s great to know our location was convenient for your plans. We look forward to welcoming you again on your next visit. Best regards,
Dear John, Thank you very much for your kind words and excellent ratings. We’re delighted to hear you enjoyed the friendliness and helpfulness of our staff, the cleanliness of your room, and the variety offered at breakfast. It’s great to… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewThe service and the staff were so friendly
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewbreakfast was good
Since I visited in Paraguay, I left my phone number only in Hotel reception desk and my colleague too. Unfortunately, at midnight at 1, 2,3 am and in the early morning at 4, 5 am somebody gave me call to my phone number from random numbers, and my mentor who helped me during my stay she told me that someone tries to hack you. It was really inconvenient. I think they lost or their registration system hacked by somebody🥺
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified reviewThe staff was very nice and helpful in everything, the building have all you need and the location is great.
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewThe staff was friendly and they have a decent breakfast
Location is horrible. Extremely noisy at night and the restaurant that serves breakfast plays really loud music as from 6 am. We did ask for a room change due to the noise but both rooms were really noisy.
Dear Laura, Thank you for sharing your experience regarding your reservation number 4469667983. We are pleased to hear that you found our staff friendly and enjoyed the breakfast. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our services. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience in the future. Sincerely, Quality Department
Dear Laura, Thank you for sharing your experience regarding your reservation number 4469667983. We are pleased to hear that you found our staff friendly and enjoyed the breakfast. Your feedback is valuable to us, and we will take it into … Show more
Reviewed: 16 September 2024 · Stayed in August 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 10 August 2024 · Stayed in June 2024
Verified reviewThe hotel was centrally located and an easy walk to tourist areas and restaurants. A very nice and relatively new hotel located in a semi-residential area a couple of blocks from a main road. I felt very safe in the neighborhood in the day and at night. I checked in early, 5am, and the hotel was able to accommodate me for the extra day.
Dear Franks, Thank you very much, it was a pleasure to have hosted you and to know your experience at the Five Hotel & Residences, comments like yours motivate us to continue growing and offer the best service, we look forward to seeing you on your next visit. Regards Christian Rodas Operation Manager
Dear Franks, Thank you very much, it was a pleasure to have hosted you and to know your experience at the Five Hotel & Residences, comments like yours motivate us to continue growing and offer the best service, we look forward to seeing… Show more
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewThe location is good, you have a jazz bar and a nice French bakery just next to the hotel
My room and a coworker’s room had a bad smell. A lot of noise from the back of the hotel where apparently there is a parking lot with food trucks playing loud music
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewGreat location, excellent bedroom size!
Poor breakfast, few options and the food was cold. The parking lot is extremely small and always full, you need to park in a private parking next to the hotel that charges you more than previously advertised.
Dear Gabriela, Thank you very much for your comments about your stay so we will work on it with the areas in charge since these details help us to continue growing as a hotel and we look forward to seeing you on a next visit. Kind regards Christian Rodas Operation Manager
Dear Gabriela, Thank you very much for your comments about your stay so we will work on it with the areas in charge since these details help us to continue growing as a hotel and we look forward to seeing you on a next visit. Kind regards C… Show more
Reviewed: 26 April 2024 · Stayed in April 2024
Verified reviewLocation, rooftop, rooms but by far the best was the staff. Truly amazing service.