Reviews of Crowne Plaza Asunción by IHG 5 stars
Cerro Cora 939, 1880 Asuncion, Paraguay
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewI liked the location, the room was very comfortable and clean. The bathroom was good.They offer free parking which is a plus if you are staying in downtown. Breakfast was great.
The toilet didn't work properly and cleaning of the room wasn't done the second day of my stay because the staff saw the Don't disturb" sign in the morning and didn't check it in the afternoon.
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewNice place at the center
Beeakfast not as good as earlier
Dear Filip, Thank you for choosing Crowne Plaza and for taking the time to provide us with feedback on your experience at Crowne Plaza ASUNCION. I want to start by apologizing for not meeting your expectations. We strive to make every stay as pleasant and comfortable as possible. We use feedback, like yours, to make ongoing changes to our brand to improve the guest experience. Again, thank you for sharing your feedback and if I can be of assistance, please contact me directly at +595981720002 or reservas@crowneasuncion.com.py. Sincerely, Camila Santacruz, Reservas email reservas@crowneasuncion.com.py
Dear Filip, Thank you for choosing Crowne Plaza and for taking the time to provide us with feedback on your experience at Crowne Plaza ASUNCION. I want to start by apologizing for not meeting your expectations. We strive to make every stay … Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewI travel alot. My experience here could not have been better. Gracias muchach@s.
Dear Bradley, Thank you for taking the time to tell us about your experience at Crowne Plaza ASUNCION. Your feedback is extremely valuable to us. We use feedback, like yours, to continually make changes to our brand to improve the guest experience. Again, thank you for choosing Crowne Plaza, We look forward to the opportunity to serve you again in the future. Sincerely, Camila Santacruz, Reservations Department. +595981720002, reservas@crowneasuncion.com.py
Dear Bradley, Thank you for taking the time to tell us about your experience at Crowne Plaza ASUNCION. Your feedback is extremely valuable to us. We use feedback, like yours, to continually make changes to our brand to improve the guest exp… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in March 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in February 2025
Verified reviewI liked to location. Staff let me into the breakfast a little early.
It is in the process of renovation, but did not cause me much problems. My room had not been renovated yet. I booked expecting breakfast included, but was told that it was not. They gave me a breakfast pass because I had expected it which was really nice, but it was a bit frustrating having arrived after 30 hours of traveling.
Dear Igor, Thank you for choosing Crowne Plaza and for taking the time to provide us with feedback on your experience at Crowne Plaza ASUNCION. I want to start by apologizing for not meeting your expectations. We strive to make every stay as pleasant and comfortable as possible. We use feedback, like yours, to make ongoing changes to our brand to improve the guest experience. Again, thank you for sharing your feedback and if I can be of assistance, please contact me directly at +595981720002 or reservas@crowneasuncion.com.py. Sincerely, Camila Santacruz, Reservas email reservas@crowneasuncion.com.py
Dear Igor, Thank you for choosing Crowne Plaza and for taking the time to provide us with feedback on your experience at Crowne Plaza ASUNCION. I want to start by apologizing for not meeting your expectations. We strive to make every stay a… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewExcellent staff, very helpful and spoke good English. Good location walking distance from the town centre. Nice swimming pool.
Would have prefered hot to have been on the ground floor.
Dear Ian, Thank you for taking the time to tell us about your experience at Crowne Plaza Asuncion. It was a pleasure having you with us, and we are glad you had a good experience. Your feedback is extremely valuable to us. We use feedback, like yours, to make ongoing changes to our brand to improve the guest experience. Again, thank you for sharing your feedback, and if I can be of any assistance, please contact me directly at +595 981 720 002 or reservas@crowneasuncion.com.py. Sincerely, Camila Santacruz. Reservations Department.
Dear Ian, Thank you for taking the time to tell us about your experience at Crowne Plaza Asuncion. It was a pleasure having you with us, and we are glad you had a good experience. Your feedback is extremely valuable to us. We use feedback, … Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified review- Really friendly and helpful reception staff. - Room and bathroom were spacious. - Very clean and modern. - Large variety of food at breakfast. - Great location for the sights we wanted to see. - Pool area was great. - Lovely food served in the restaurant.
Dear Nicole, Thank you for taking the time to tell us about your experience at Crowne Plaza Asuncion. It was a pleasure having you with us, and we are glad you had a good experience. Your feedback is extremely valuable to us. We use feedback, like yours, to make ongoing changes to our brand to improve the guest experience. Again, thank you for sharing your feedback, and if I can be of any assistance, please contact me directly at +595 982 223 489 or supervisor.front@crowneasuncion.com.py. Sincerely, Ana Victoria Aranda Front Desk Supervisor
Dear Nicole, Thank you for taking the time to tell us about your experience at Crowne Plaza Asuncion. It was a pleasure having you with us, and we are glad you had a good experience. Your feedback is extremely valuable to us. We use feedb… Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewService
Nothing
Dear Devajit, Thank you for taking the time to tell us about your experience at Crowne Plaza ASUNCION. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at +595 21 452 682 or supervisor.front@crowneasuncion.com.py. Sincerely, Ana Victoria Aranda Ruiz Front Desk Supervisor +595 21 452 682 supervisor.front@crowneasuncion.com.py
Dear Devajit, Thank you for taking the time to tell us about your experience at Crowne Plaza ASUNCION. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand t… Show more
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewGreat restaurant next door. Free welcome drink from the bar.
Had to select 3 different rooms before settling on first as decoration works smell getting into rooms. Even though non-smoking, one of the rooms offered had been used by a smoker. Not many speak English. Breakfast fresh food left open with flies landing on food like cheese, ham, fruit etc. and you have to do everything yourself. Whilst bar near pool, not staffed so unable to get drinks in 38degree heat. Reception colleague pushed in front of us to grab yogurt for herself and then had attitude when challenged on final bill which was not our doing. Access to underground car park is straight through breakfast area. Overall not usual Crowne Plaza standard
Dear Richard, Thank you for taking the time to tell us about your experience at Crowne Plaza ASUNCION. Your feedback is extremely valuable to us. We use feedback, like yours, to continually make changes to our brand to improve the guest experience. Again, thank you for choosing Crowne Plaza, we are sorry and apologize on behalf of the team for the inconvenience you experienced upon your departure, if I can be of assistance, please contact me directly. We look forward to the opportunity to serve you again in the future. Sincerely, Kiara Ramirez, Revenue. +595981720002, revenue@crowneasuncion.com.py
Dear Richard, Thank you for taking the time to tell us about your experience at Crowne Plaza ASUNCION. Your feedback is extremely valuable to us. We use feedback, like yours, to continually make changes to our brand to improve the guest exp… Show more
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 November 2024 · Stayed in November 2024
Verified reviewThe hotel staff was very nice and and they were attentive to all our requests. They help us with everything.
The room wasn’t made for two beds and it felt very small, there were almost no storage space and no drawers. The food was the same every day.
Dear Julio, Thank you for choosing Crowne Plaza and for taking the time to provide us with feedback on your experience at Crowne Plaza ASUNCION. I want to start by apologizing for not meeting your expectations. We strive to make every stay as pleasant and comfortable as possible. We use feedback, like yours, to make ongoing changes to our brand to improve the guest experience. Again, thank you for sharing your feedback and if I can be of assistance, please contact me directly at +595 21 452 682 or supervisor.front@crowneasuncion.com.py. Sincerely, Ana Victoria Aranda Ruiz Front Desk Supervisor
Dear Julio, Thank you for choosing Crowne Plaza and for taking the time to provide us with feedback on your experience at Crowne Plaza ASUNCION. I want to start by apologizing for not meeting your expectations. We strive to make every sta… Show more
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewReviewed: 14 November 2024 · Stayed in November 2024
Verified reviewRoom was smelling very bad
Dear Serkan, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza ASUNCION. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +595 21 452 682 or supervisor.front@crowneasuncion.com.py. Sincerely, Ana Victoria Aranda Ruiz Front Desk Supervisor
Dear Serkan, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza ASUNCION. I would like to start by apologizing to you for not meeting your expectations. We strive to make … Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewNice silent oasis and best world staff
Could be closer to shopping malls
Dear Filip, Thank you for taking the time to tell us about your experience at Crowne Plaza ASUNCION. We are glad that you enjoyed your experience with us. Your comments are extremely valuable to us. We use feedback, like yours, to make continuous changes to our brand to improve the guest experience. Again, thank you for choosing Crowne Plaza, and if I can be of assistance, please contact me directly. We hope you will give us the opportunity to serve you again in the future. Sincerely, Kiara Ramirez, Revenue. +595981720002, revenue@crowneasuncion.com.py
Dear Filip, Thank you for taking the time to tell us about your experience at Crowne Plaza ASUNCION. We are glad that you enjoyed your experience with us. Your comments are extremely valuable to us. We use feedback, like yours, to make cont… Show more
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewexcellent value for money and wonderful staff
nothing
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewVery good location
I would like more variety in the restaurant menu
Dear Paula, Thank you for taking the time to tell us about your experience at Crowne Plaza ASUNCION. Your feedback is extremely valuable to us. We are glad that you enjoyed your experience with us. We will take your comments regarding the restaurant menu into consideration. We use feedback, such as yours, to make ongoing changes to our brand to improve the guest experience. Again, thank you for sharing your feedback and if I can be of any assistance, please contact me directly at +595 982 223 489 or supervisor.front@crowneasuncion.com.py. Sincerely, Ana Victoria Aranda Ruiz Front Desk Supervisor
Dear Paula, Thank you for taking the time to tell us about your experience at Crowne Plaza ASUNCION. Your feedback is extremely valuable to us. We are glad that you enjoyed your experience with us. We will take your comments regarding the… Show more
Reviewed: 29 August 2024 · Stayed in August 2024
Verified review