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Reviews of Shell Villa apartel resort

Ngerbechedesau, Hokkons Business Compound, 96940 Koror, Palau

#5 of 30 hotels in Koror

Guests' Choice

Review score

Based on 132 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    7.6

  • Facilities

    8.7

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 6 August 2025

    8.0
    Great staff--very friendly and accommodating.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Garden View
    • Stayed 5 nights

    Nice breakfast every morning.

    Stayed in August 2025

  • Reviewed: 2 May 2025

    9.0
    Excellent customer service, spotless spacious rooms.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Staff couldn’t do enough to help. I really appreciated their friendly but professional nature, especially Josh. Room was spacious, spotless and excellent value.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The staff here are very friendly and eager to help us. We would like to extend our special thanks to Josh for assisting us in communicating with the local travel agencies and restaurants. He helped us overcome various difficulties during the trip, allowing us to have an excellent experience on our self-guided tour in Palau. Thank you!

    Stayed in April 2025

  • Reviewed: 16 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Little slippery in the shower room tile and the bed is little too hard. But I would come back again. I already recommend it to my friends in the USA.

    It was simple and clean. Josh, the supervisor has an EXCELLENT FRIENDLY SERVICE.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    9.0
    Home away from home. Thanx!!
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Being right next to the main road so quite noisy traffic Location a bit far from downtown (3km) so need to have transportation if not walking (road not pedestrian friendly). Hotel does recommend a few taxi drivers with reasonable price Unfortunately it's not locally owned. Staff are mostly Filipino/a/x. Great people though not the best if you're looking to support local economy

    Staff were amazing, helpful and very friendly Nice amenities in the common area (kitchen, dining, living room) - stove, fridge, rice cooker, microwave, kettle etc Comfy room Could get rental car "delivered" to hotel, booking rental company via hotel staff Plenty of space to hang diving gear to dry (but not covered so watch out for sun and rain)

    Stayed in April 2025

  • Reviewed: 28 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    No negative at all.

    Great place to relax and reset.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    10
    We highly recommend the establishment; the rooms are spacious, the beds are comfortable, and Leo can assist you in organ
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    We suggest that Leo improves the breakfast, making it a bit more varied.

    The kindness of the owner and the staff, all of them are Filipinos who are very friendly and always ready to help with everything.

    Stayed in March 2025

  • Reviewed: 28 February 2025

    10
    Fantastic stay!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    We had a fantastic stay at Shell Villa. Leo, Josh, Silvia and all the team are so friendly and helpful. Location is nice and quiet. Would stay again without hesitation. Thanks so much to the team for a great stay.

    Stayed in February 2025

  • Reviewed: 18 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    -

    Amazing place! We really liked our stay in shell villa apartel. Special thanks for Leo+crew, you guys made our vacation memorable ❤️. They are building restaurant upstairs at the moment february 2025. Looking forward to come back to check it out. It will have spectacular view to the ocean over these valleys 👍

    Stayed in February 2025

  • Reviewed: 14 February 2025

    10
    Excellent choice for a short stay before a liveaboard
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    A bit far from the center

    Comfortable

    Stayed in February 2025

  • Reviewed: 23 January 2025

    8.0
    Fantastic hosts, large apartments.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    No AC in the bathroom so it gets very hot during the day. Outside the city but no issue if you have your own car.

    The owners are extremely friendly and accommodating. The rooms and beds are very large. Nice breakfast delivered each morning to your apartment. Coffee and water available all day long.

    Stayed in January 2025

  • Reviewed: 21 January 2025

    10
    The place to stay
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The best place in town. Staffs are very helpful. They save our life with their shuttle service. Rooms are big and clean. Also has kitchen area. Breakfast is well prepared too.

    Stayed in December 2024

  • Reviewed: 18 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    So far away from the center. You will spend in taxi or car the same money as if you stay in a closest hotel. As well not restaurant in the hotel so you will need to move every lunch and dinner if you want to eat.

    The room was good. The recepcionist, The lady and the gentleman was really nice.

    Stayed in January 2025

  • Reviewed: 16 January 2025

    8.0
    Peaceful, vintage, homey and friendly staff
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The place is quite rundown due to typhoon damage so there's ongoing construction work and they only serve breakfast as their restaurant is closed so you'll have to go out of your way to look for food. But despite this, we still enjoyed our stay so much!

    Location, quiet and peaceful, very homey and the staff were so welcoming and friendly and even kept in touch with us after we left. They were very accommodating to our needs as a family with a baby. We even got a free room upgrade as it wasn't that full. We were transiting through 4 other countries and this was our best stay simply cause of how homey and comforting the villa setup was.

    Stayed in December 2024

  • Reviewed: 5 January 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Studio Apartment
    • Stayed 8 nights
    • Submitted via mobile

    The description didn’t specify that the kitchen and living area were shared, but this was a minor surprise and did not detract from our overall experience. The kitchen could benefit from additional cookware and utensils (eg. a chopping board, small fry pan) to better accommodate guests who wish to prepare their own meals.

    The apartment was clean and spacious. The staff were exceptionally friendly and helpful, going above and beyond to ensure our stay was comfortable - assisting with booking tours, calling taxis, offering recommendations, and always greeting us warmly.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    10
    Good facilities, great rest, amazing staff
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Garden View
    • Stayed 8 nights
    • Submitted via mobile

    Facilities were great for the price. The staff was very helpful and went the extra mile to make sure we had a good time

    Stayed in December 2024

  • Reviewed: 12 December 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything is perfect and the staff went way above to ensure a pleasant and comfortable stay. Great facilities and rooms.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 5 nights

    The weather during our stay was quite unpredictable, and the room felt a bit moist when it rained. Additionally, the location was somewhat far from downtown.

    We greatly appreciate the exceptional kindness shown to us throughout our stay. Special thanks to Leo for providing drop-off and pick-up services and for introducing us to the amazing snorkeling, kayaking, and plane tours. We thoroughly enjoyed every tour and had a wonderful experience!

    Stayed in December 2024

  • Reviewed: 15 November 2024

    10
    Awesome stay in palau
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Our stay has been truly awesome. The team is extremely kind, welcoming and attentive to detail. The rooms are also very nice, spacious, clean and modern. We can absolutely recommend this stay.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    9.0
    Please place to stay with amazing staff.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Garden View
    • Stayed 1 night

    Nothing that I can think of. Everything was in place. The living area was very comfy and I used it for my work purposes. really quite.

    Staff are welcoming and professional Very accommodating and checking on you if you need anything. Room with its amenities was really good! It is a pleasant place to stay in.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    10
    Surprise gem on Palau.
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    I have no complaints at all. I should have booked a longer stay. Next time I will

    Such a nice place to stay. The views are beautiful. The room is very comfy and the tub is huge. Loved the shared dining and kitchen areas as well as the private bedroom and bathroom. The airport pick up service was perfect.

    Stayed in October 2024

  • Reviewed: 25 October 2024

    9.0
    Shell Villa was excellent
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Shell Villa had excellent service. They transferred me from and to the airport and also set me up with a mobile sim card. breakfast was also very good.

    Stayed in September 2024

  • Reviewed: 17 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast options should be mixed up a bit, it's mostly the same every morning with only minor variations and you can't really have a say in what you want to have.

    Beautiful apartments with a huge TV and a well equipped kitchen including stove and big fridge for shared use. The place is very clean, offers a quite relaxing atmosphere, a comfortable big bed and the wifi worked really well (streaming and online meeting no issue at all). We even got an upgrade to a bigger room which was amazing, we ended up staying 7 nights there. Yes it is a bit far from downtown but on the other hand closer to the KB bridge where you can chill and take a swim and it's only a short car-ride to the centre (there is no sidewalk on the main street so walking is kind of difficult and dangerous).

    Stayed in October 2024

  • Reviewed: 13 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Leo, Josh and Sylvie are excellent- nothing was too much trouble

    Stayed in October 2024

Showing 1 – 25

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