Ngerbechedesau, Hokkons Business Compound, 96940 Koror, Palau
#5 of 30 hotels in Koror
Guests' ChoiceBased on 132 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
7.6
Facilities
8.7
Staff
9.7
Value for money
8.8
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 August 2025
Jolley
GuamNice breakfast every morning.
Stayed in August 2025
Reviewed: 2 May 2025
Susan
United KingdomStaff couldn’t do enough to help. I really appreciated their friendly but professional nature, especially Josh. Room was spacious, spotless and excellent value.
Stayed in April 2025
Reviewed: 21 April 2025
茹茹
TaiwanThe staff here are very friendly and eager to help us. We would like to extend our special thanks to Josh for assisting us in communicating with the local travel agencies and restaurants. He helped us overcome various difficulties during the trip, allowing us to have an excellent experience on our self-guided tour in Palau. Thank you!
Stayed in April 2025
Reviewed: 16 April 2025
Lora
United StatesLittle slippery in the shower room tile and the bed is little too hard. But I would come back again. I already recommend it to my friends in the USA.
It was simple and clean. Josh, the supervisor has an EXCELLENT FRIENDLY SERVICE.
Stayed in April 2025
Reviewed: 4 April 2025
K
Hong KongBeing right next to the main road so quite noisy traffic Location a bit far from downtown (3km) so need to have transportation if not walking (road not pedestrian friendly). Hotel does recommend a few taxi drivers with reasonable price Unfortunately it's not locally owned. Staff are mostly Filipino/a/x. Great people though not the best if you're looking to support local economy
Staff were amazing, helpful and very friendly Nice amenities in the common area (kitchen, dining, living room) - stove, fridge, rice cooker, microwave, kettle etc Comfy room Could get rental car "delivered" to hotel, booking rental company via hotel staff Plenty of space to hang diving gear to dry (but not covered so watch out for sun and rain)
Stayed in April 2025
Reviewed: 28 March 2025
Elway
PalauNo negative at all.
Great place to relax and reset.
Stayed in March 2025
Reviewed: 25 March 2025
Viviana
ItalyWe suggest that Leo improves the breakfast, making it a bit more varied.
The kindness of the owner and the staff, all of them are Filipinos who are very friendly and always ready to help with everything.
Stayed in March 2025
Reviewed: 28 February 2025
Leah
United KingdomWe had a fantastic stay at Shell Villa. Leo, Josh, Silvia and all the team are so friendly and helpful. Location is nice and quiet. Would stay again without hesitation. Thanks so much to the team for a great stay.
Stayed in February 2025
Reviewed: 18 February 2025
Aleksi
Finland-
Amazing place! We really liked our stay in shell villa apartel. Special thanks for Leo+crew, you guys made our vacation memorable ❤️. They are building restaurant upstairs at the moment february 2025. Looking forward to come back to check it out. It will have spectacular view to the ocean over these valleys 👍
Stayed in February 2025
Reviewed: 14 February 2025
Horia
SwitzerlandA bit far from the center
Comfortable
Stayed in February 2025
Reviewed: 23 January 2025
Alexander
United KingdomNo AC in the bathroom so it gets very hot during the day. Outside the city but no issue if you have your own car.
The owners are extremely friendly and accommodating. The rooms and beds are very large. Nice breakfast delivered each morning to your apartment. Coffee and water available all day long.
Stayed in January 2025
Reviewed: 21 January 2025
Jing
South KoreaNothing
The best place in town. Staffs are very helpful. They save our life with their shuttle service. Rooms are big and clean. Also has kitchen area. Breakfast is well prepared too.
Stayed in December 2024
Reviewed: 18 January 2025
Luis
SpainSo far away from the center. You will spend in taxi or car the same money as if you stay in a closest hotel. As well not restaurant in the hotel so you will need to move every lunch and dinner if you want to eat.
The room was good. The recepcionist, The lady and the gentleman was really nice.
Stayed in January 2025
Reviewed: 16 January 2025
Aachal
FijiThe place is quite rundown due to typhoon damage so there's ongoing construction work and they only serve breakfast as their restaurant is closed so you'll have to go out of your way to look for food. But despite this, we still enjoyed our stay so much!
Location, quiet and peaceful, very homey and the staff were so welcoming and friendly and even kept in touch with us after we left. They were very accommodating to our needs as a family with a baby. We even got a free room upgrade as it wasn't that full. We were transiting through 4 other countries and this was our best stay simply cause of how homey and comforting the villa setup was.
Stayed in December 2024
Reviewed: 5 January 2025
Georgia
AustraliaThe description didn’t specify that the kitchen and living area were shared, but this was a minor surprise and did not detract from our overall experience. The kitchen could benefit from additional cookware and utensils (eg. a chopping board, small fry pan) to better accommodate guests who wish to prepare their own meals.
The apartment was clean and spacious. The staff were exceptionally friendly and helpful, going above and beyond to ensure our stay was comfortable - assisting with booking tours, calling taxis, offering recommendations, and always greeting us warmly.
Stayed in December 2024
Reviewed: 29 December 2024
Daniel
AustraliaFacilities were great for the price. The staff was very helpful and went the extra mile to make sure we had a good time
Stayed in December 2024
Reviewed: 12 December 2024
Omkar
IndiaEverything is perfect and the staff went way above to ensure a pleasant and comfortable stay. Great facilities and rooms.
Stayed in December 2024
Reviewed: 3 December 2024
Chiamin
TaiwanThe weather during our stay was quite unpredictable, and the room felt a bit moist when it rained. Additionally, the location was somewhat far from downtown.
We greatly appreciate the exceptional kindness shown to us throughout our stay. Special thanks to Leo for providing drop-off and pick-up services and for introducing us to the amazing snorkeling, kayaking, and plane tours. We thoroughly enjoyed every tour and had a wonderful experience!
Stayed in December 2024
Reviewed: 15 November 2024
Jari
SwitzerlandOur stay has been truly awesome. The team is extremely kind, welcoming and attentive to detail. The rooms are also very nice, spacious, clean and modern. We can absolutely recommend this stay.
Stayed in November 2024
Reviewed: 10 November 2024
Al
CanadaNothing that I can think of. Everything was in place. The living area was very comfy and I used it for my work purposes. really quite.
Staff are welcoming and professional Very accommodating and checking on you if you need anything. Room with its amenities was really good! It is a pleasant place to stay in.
Stayed in November 2024
Reviewed: 5 November 2024
Roberta
United StatesI have no complaints at all. I should have booked a longer stay. Next time I will
Such a nice place to stay. The views are beautiful. The room is very comfy and the tub is huge. Loved the shared dining and kitchen areas as well as the private bedroom and bathroom. The airport pick up service was perfect.
Stayed in October 2024
Reviewed: 25 October 2024
Tavita
New ZealandShell Villa had excellent service. They transferred me from and to the airport and also set me up with a mobile sim card. breakfast was also very good.
Stayed in September 2024
Reviewed: 17 October 2024
Dean
AustriaBreakfast options should be mixed up a bit, it's mostly the same every morning with only minor variations and you can't really have a say in what you want to have.
Beautiful apartments with a huge TV and a well equipped kitchen including stove and big fridge for shared use. The place is very clean, offers a quite relaxing atmosphere, a comfortable big bed and the wifi worked really well (streaming and online meeting no issue at all). We even got an upgrade to a bigger room which was amazing, we ended up staying 7 nights there. Yes it is a bit far from downtown but on the other hand closer to the KB bridge where you can chill and take a swim and it's only a short car-ride to the centre (there is no sidewalk on the main street so walking is kind of difficult and dangerous).
Stayed in October 2024
Reviewed: 13 October 2024
Kim
AustraliaLeo, Josh and Sylvie are excellent- nothing was too much trouble
Stayed in October 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content