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Reviews of Palau Hotel 4 stars

P.O.Box 457, Ikelau Hamlet, 96940 Koror, Palau

#10 of 30 hotels in Koror

Guests' Choice

Review score

Based on 177 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    5.4

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Showing 1 – 25

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Close location to shops and restaurants, the staff were SO helpful, amazing!

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Nice hotel in central Koror
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights

    More breakfast options would be good.

    Nice hotel with spacious rooms and friendly staff. Good location near many restaurants and shops. Quiet at night and comfortable beds. Free parking in the back. Breakfast was simple but hot and nutritious. Coffee is available all day.

    Stayed in June 2025

  • Reviewed: 2 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    The staff were very attentive and knowledgeable

    Stayed in June 2025

  • Reviewed: 21 July 2025

    10
    Great staff really enjoyed staying here will book again
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was perfect

    In particular the very friendly staff made my stay so nice. Always with a smile and a friendly greeting as you passed the reception area. The most friendly staff at any hotel I have ever stayed at made my stay exceptional. The room was clean, plenty of hot water in the shower beds were comfortable.

    Stayed in July 2025

  • Reviewed: 13 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    Good value hotel. Staff were amazing. Good location. Quiet and good restaurants nearby.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    10
    Comfortable and friendly
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 8 nights
    • Submitted via mobile

    Wifi is very weak, but there is strong free wifi available at nearby Coffee Berry Cafe and at the Super Center in Airai. Alternatively, 4G/LTE SIM cards are available for $10 from the nearby Globus store.

    Charming budget hotel with amazing staff who made the effort to remember my name. Breakfast was simple but hot and nourishing; free flowing black filter coffee all day. Staff organise tours for you, and provide free beach towels. Free parking at the back.

    Stayed in April 2025

  • Reviewed: 24 March 2025

    9.0
    Nice hotel - very clean and staff very friendly and professional
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 9 nights

    It's a good hotel for Palau. Reasonable breakfast provided, though it would be great to have espresso rather than just filter coffee. Staff very friendly and professional. Everything in Palau being in US$ makes it a bit pricey at the moment.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    10
    Happy chappy
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Leaving

    Super friendly and helpful staff

    Stayed in March 2025

  • Reviewed: 17 March 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Very excellent

    Stayed in March 2025

  • Reviewed: 13 March 2025

    8.0
    Nice place to start or finish time on islands
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Balcony, but no chairs on it, not much point in balcony without seating. Breakfast mediocre. Beds and pillows a little hard for our taste.

    Staff were amazing, very friendly and helpful. Hotel nicely decorated. Location great near restaurants and shops.

    Stayed in March 2025

  • Reviewed: 5 March 2025

    9.0
    Good staff
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Staffs are very nice

    Stayed in February 2025

  • Reviewed: 17 February 2025

    9.0
    A good choice for Palau!
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 2 nights

    Doesn't look like much from the front exterior view but neither do many Koror properties. But my room appeared to be renovated and was spotless and comfortable The staff was fantastic. Parking was available on site. Easy drive to/from airport. I won't put it in the 'don't like' category, but the earlier you start breakfast the better. I arrived at breakfast fairly late and there was not much left as there is not replenishment. On the other hand, I am not one who likes to see food wasted. And another thing not for the don't like category - there is not an elevator - so not great for limited mobility - just FYI. And finally, and I'm thinking it is a island issue - not a property issue, but Internet is spotty (as it was at the coffee shop next door and a restaurant where I had dinner).

    Stayed in February 2025

  • Reviewed: 6 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Wifi. Breakfast.

    Staff

    Stayed in February 2025

  • Reviewed: 24 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    All was great

    Great location Breakfast was good Very helpful staff

    Stayed in December 2024

  • Reviewed: 16 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Simple, clean rooms. Staff are very friendly and helpful!

    Stayed in January 2025

  • Reviewed: 14 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Helpful staff!

    Stayed in November 2024

  • Reviewed: 10 January 2025

    10
    Comfortable rooms, very helpful staff Mariela and Isa!
    • Business trip
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Slightly expensive but seems to be on par with other hotels around.

    Beautiful decor and eye to detail. Missed the breakfast but the all day coffee/tea bar made up for it.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    10
    Great stay!
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Really friendly staff, convenient location, and comfortable rooms.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    10
    A super friendly hotel in good location.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast basic, only coffee not tea, white bread and supermarkets sell wholemeal bread, maybe fruit salad for the cereal.

    Super friendly staff, great sized room, central location, rental car arranged easily, free breakfast.

    Stayed in December 2024

  • Reviewed: 12 December 2024

    8.0
    Had a very pleasant and relaxing stay would definitely stay again
    • Business trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing was to dislike

    The reception staff were amazing so friendly and helpful. It made my stay so much better and enjoyable

    Stayed in December 2024

  • Reviewed: 5 December 2024

    10
    Great staff, accommodation and location. Definitely would recommend.
    • Leisure trip
    • People with friends
    • Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Not much, only recommendations is if any chance in the future to install an elevator, but staff were offering to carry luggage as well.

    My favorite part of this property was the staff, the homey vibe and location. Staff and customer service were great. Shoutout to Genny for great recommendations and very welcoming energy. The style and accommodation of the property was also very creative and attractive. Very “Instagram worthy” to describe it. They also have so many accommodation with many little touches like a small map of downtown Koror and the need to know spots such as Police Station and such as well as restaurants and stores. Also located in a prime location, next to 2 main stores/supermarkets (WCTC and Surangel) and many restaurants.

    Stayed in November 2024

  • Reviewed: 3 December 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Central location, triple room, right price

    Stayed in November 2024

  • Reviewed: 29 November 2024

    8.0
    Lovely staff, felt very welcomed and comfortable.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The outside of the property looks like a dilapidated building but that seems to be the case of a lot of buildings in Palau.

    Super friendly and helpful staff. Got free tea and coffee throughout the day. The room was comfy and big. Had a lovely selection of souvenirs as well. The inside decorations of the hotel are quite nice.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was amazing, location excellent and the breakfast was wonderful! Staff provided towels and umbrellas for tours . Made your arrangements as well . Coffee shop next door was excellent. Grocery stores and restaurants in walking distance . We had a late flight to Guam and left our luggage and toured all day. Was able to hang out in the lobby before we left . Coffee, tea , water and juice always available. Room was clean and spacious. Yessa, Joy, Geny, Eleen, and Marielle were fabulous staff members and made the trip memorable!! Thank you ladies!🌸

    Stayed in November 2024

Showing 1 – 25

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