Reviews of Belmond Hotel 贝尔曼酒店 4 stars
8FM4+P63MCS Hotel Building P.O.Box40421 Belmond Hotel, 96940 Koror, Palau
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Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewWe had a very comfortable stay at Belmond Hotel. The staff is friendly and really helpful. The hotel is new, stylish, and has a perfect location - it is within immediate proximity to everything you need. We would stay here again and can definitely recommend it to others as well!
Reviewed: 12 December 2024 · Stayed in December 2024
Verified reviewI have just retuned from a long weekend in taiwan ,Staying at the wonderful Hotel Belmond. From the welcome when i arrived to the moment when i lelf my stay was faultless.Rooms are modern and clean , housekeeping is amazing .Breakfast was a treat with a good range of things to eat .nice coffee with the smiley faces on all the staff.The restuarant was so good and comfortable to eat . The facilities of this hotel are amazing and unforgettable experience . The wonderful hotel and nice will make it stand out . Thankyou for welcoming me there everyone 💜
there is a smell inside the room that is not good, and there are also falling termites, it is also hot in the lobby. and nothing else. have a nice day.
Reviewed: 1 November 2024 · Stayed in October 2024
Verified reviewAirport pick up and drop off was great, despite them being at late night/early AM. Really courteous and professional staff. Loved the breakfasts. All Chinese food but I love Chinese food, so it was great. Many choices. They didn’t have an ice machine on the property, but they went out and got me ice when I asked for it.
Coffee at breakfast could be better. It tastes like instant coffee.
Reviewed: 14 August 2024 · Stayed in August 2024
Verified reviewIt is a small staff with a personalized service. The receptionist was super friendly and accommodating. The room was spacious and there was a side view of the ocean (4th floor) even though we are not on the beach. The concierge is helpful in finding suggestions for actives, food and other services. While the selection was limited; the breakfast was delicious for both mornings. Two complimentary bottle of water are offered each day. The room amenities were quite sufficient.
The check-in process was slow. Since the hotel is new and the customer is still growing a lot of the rooms are left unplugged and open for ventilation. The mini fridge inside the room took some time to get the beverages cool. The snacks in the room need to be rotated out ( check expiration dates), I wasn’t able to eat any offered in my room. Smaller washcloths would be nice for taking showers.
Hi ,Dear Yanique This is Rosa from Belmond Hotel ,We sincerely thank you for staying with us!Thank you for your valuable suggestions and comments.About rooms open for ventilation you know all island country rooms are humid,We want every guest to have a good experience when staying at the hotel that's why we keep the room open.For the snacks we checked again they are all within the food expiration date. thanks for your kindly reminder.Hope you enjoy your trip and best wishes!Best regards from Belmond Hotel!
Hi ,Dear Yanique This is Rosa from Belmond Hotel ,We sincerely thank you for staying with us!Thank you for your valuable suggestions and comments.About rooms open for ventilation you know all island country rooms are humid,We want every gue… Show more
Reviewed: 23 May 2024 · Stayed in May 2024
Verified reviewbreakfast is good! location is great near the restaurants, supermarket and 19 mins away from airport
Hi，Dear JANE Thank you for your staying and your very good review.Hope you enjoy your trip and best wishes to you !