Reviews of FLH Sé Apartment
Travessa Do Almada 12, 3º Esq, Santa Maria Maior, 1100-319 Lisbon, Portugal
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Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewGreat location. Comfortable, spacious and clean.
Dear Conan, Thank you so much for your kind words. We hope to see you again very soon! Warm regards, FLH team
Reviewed: 8 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewThere was a lot of space. The bed we slept in was comfortable. There was sufficient linens and towels.
I didn’t realize I had booked a 3rd floor apartment with no lift. The kitchen sink drained poorly, and supposedly someone came in the next day; but the kitchen sink was still retaining water and draining very poorly.
Dear Stephen, We want to express our gratitude for your honest review. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. Rest assured, we're addressing all the issues and implementing the necessary improvements. We hope you will consider staying with us again for a more positive experience. Sincerely, FLH team
Dear Stephen, We want to express our gratitude for your honest review. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. Rest assured, we're addressing all the issues and implemen… Show more
Reviewed: 16 October 2024 · Stayed in September 2024
Verified reviewThe location is great. The property is spacious.
There was indeed an unpleasant odor coming from the pipes, even in the bedrooms. Some facilities required maintenance, such as two water boilers that were out of order. Additionally, being on the third floor without an elevator should be taken into consideration.
Dear Qiongfang, We regret to hear that the experience didn´t meet your expectations and we sincerely apologize for the challengers you encountered during your stay. Your feedback is invaluable, and we´re committed to addressing the issues prompty. Rest assured, we´re taking the necessary steps to rectify them to ensure a more comfortable experience for our guests. Warm Regards FLH Hotels Team.
Dear Qiongfang, We regret to hear that the experience didn´t meet your expectations and we sincerely apologize for the challengers you encountered during your stay. Your feedback is invaluable, and we´re committed to addressing the issues … Show more
Reviewed: 25 June 2024 · Stayed in June 2024
Verified reviewThe location couldn't have been better, right in the heart of the city. The apartment was spacious, with a separate dining area and living room. Having two bathrooms was very convenient for us. Reasonable price.
The apartment didn't quite live up to the expectations set by the photos; it appeared newer in pictures than in reality. While tidy, overall cleanliness was lacking. There's great potential here, but it felt a bit neglected and in need of renovation. The sofa bed was uncomfortable, and the quality of the bedding could be improved. Like others have mentioned, there was indeed an unpleasant odor coming from the pipes. Also, being on the third floor without an elevator should be taken into consideration.
Dear Martyna, We want to express our gratitude for your honest review. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. Rest assured, we're addressing all the issues and implementing the necessary improvements. We hope you will consider staying with us again for a more positive experience. Sincerely, FL Hotels
Dear Martyna, We want to express our gratitude for your honest review. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. Rest assured, we're addressing all the issues and implemen… Show more
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewProvided new and sealed dish soap and sponge, hand soap, shampoo and showergel. Also provided clean towels and sheets. Was very clean and perfect location!
Dear Sultan, Thank you for your feedback! We´re thrilled to hear you enjoyed your stay at our apartment. Your positive comments make us proud. We hope to welcome you back soon for another enjoyable experience. Warm Regards, FLH Hotels Team.
Dear Sultan, Thank you for your feedback! We´re thrilled to hear you enjoyed your stay at our apartment. Your positive comments make us proud. We hope to welcome you back soon for another enjoyable experience. Warm Regards, FLH Hotels Tea… Show more
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 12 March 2024 · Stayed in March 2024
Verified reviewReviewed: 4 December 2023 · Stayed in December 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewWell located, spacious apartment kitted out with everything that you might need including fans in lieu of air conditioning which we were very grateful for. Previous reviews mentioned a smell and a lack of maintenance which I don't disagree with but I don't think either were so bad that I would mention it in a bad review. There was also some noise from the road as in previous reviews but again this wasn't so bad as to warrant a bad review.
The beds weren't the most comfortable and the pillows were so flat that they basically weren't there. We received a cleaning pack with items for washing up but there was not bin bag in this pack so we had to just put all rubbish in the bin with no bag which meant we couldn't take it out when we were leaving. Including some tea bags and coffee would also be helpful for guests when they arrive.
Dear Nlargey. Hope this message finds yourself well. Thankyou for your review, this is very important to us keep improving. Best Regards. Giovanni Batista - FLH Hotels Team.
Reviewed: 16 March 2023 · Stayed in March 2023
Verified reviewReviewed: 11 March 2023 · Stayed in March 2023
Verified reviewlocation was good and apartment was good
shower drains backed up, finding the apartment wishing the block was hard work very poor labelling of apartments/floor numbers
Dear Daniel, We hope you have enjoyed your stay with us. We are sorry for the inconvinience found in your stay. Thank you for your review as it is very important for us to keep improving. Best regards, FLH Team.