Long waits for the elevator And Check-in at midnight, not so welcoming Need a lighter color decorations on the ground floor

Rooms are wide and good for family's vacation satys. Located near the Alvalade Stadium, the CRonaldo home team Receptionist morning stuff is very good.

Stayed in August 2025

Shower bath configuration.

Perfect for a stop night before an early flight. Staff were helpful, room was good.

Stayed in August 2025

View of the highway

Rooms were very large and perfect for a family of 5. Rooms were clean. Close to airport.

Stayed in August 2025

The bar does not serve good snack food for late night travel. No dessert was available for my daughter to take in the bar area - we had to return to the room to order room service.

Hôtel very clean, room very comfortable, Chinese restaurant nearby excellent.

Stayed in August 2025

A long overdue refurbishment is required throughout.

Excellent friendly staff and easy parking.

Stayed in August 2025

Close to LIS and they offered free shuttle in the morning but also a taxi stop is at the hotel so you will not miss your flight. Rooms are good

Stayed in August 2025

Far from the city center and the historic landmarks

It is close to the airport, has a subway station very close to the hotel and they’ve received my orders at Amazon prior to my arrival.

Stayed in August 2025

Lifts and check inn duration is long

Facilities and staff

Stayed in August 2025

Carpets in the hotel are way too old and dirty Tv signal off Some electrical plugs off Water tab splashing all over the sink Hotel needs to be modernized

Close to the airport good location when arriving with a late flight. Helpful staff

Stayed in August 2025

The facilities are tiered. Only Two out of three lifts were working the one night we stayed in. Moreover, one of the other two lifts gets stuck on the fourth floor every time it opens the doors there. Hence there is always a long queue to get to the lift. The AC is very weak and hardly cools the room. We had difficult time getting any sleep in mid August..

Room size and hotel location.

Stayed in August 2025

It would have been nice to be able to control the AC/thermostat more than was provided - there was no remote for an AC unit. Instead there was just a thermostat on the wall. We wanted the room a little cooler. :) A section of the floor in the room was old and damaged. The chairs in the room could be a little bit more comfortable.

Room was bigger than expected and it was also a lovely surprise to get the two large beds, as requested. Beds were lovely. Furniture, table, TV, bathroom - all lovely.

Stayed in August 2025

Dated decor

Si close to the airport

Stayed in August 2025

The beds aren't very comfortable, the rooms need to be renovated and there are no outlets on either side of the bed. That is really inconvenient. There is also no plug in the bathroom. The scrambled eggs for breakfast aren't that great, which is a shame compared to the rest of the breakfast.

The location is exceptional, and the breakfast is very very good, except for the scrambled eggs. Other than that, there were plenty of options and everything was delicious. The rooms are comfortable, but they need renovating. The restaurant serves the most delicious dinner ever. You really don't need to look elsewhere if you don't want to.

Stayed in May 2025

very close to the highway- noise

location close to the airport but isolated for the rest

Stayed in July 2025

Some of furnishings we’re looking a little tired

Great location for airport. Very helpful, polite and friendly staff. Nice bar lunch

Stayed in August 2025

A very bad smell coming from the bathroom (probably the room had not been in a while); some insects coming out of the bathtub drain.

Very good location, suitable rooms for families traveling with children. Comfortable beds.

Stayed in August 2025

Nothing.

Convenient for the airport and close to the Metro. Comfortable and quiet with friendly and efficient staff. Everything was just as expected. A great hotel for a city break in Lisbon.

Stayed in August 2025

Daily complimentary bottles of water are a bit less quantity. On a hot day in Lisbon, one needs more water.

Location was superb. Just 6-7 minutes drive from the airport and 7 minutes walk to the metro station Campo Grande. Excellent connectivities. Excellent hotel staff. Excellent daily housekeeping services. Breakfast was sumptuous and we enjoyed it very much.

Stayed in August 2025

Thin walls. Lot of late arrivals talking loud in the hallways and room next door. You could hear the conversation through the wall

Close to the airport. Nice Chinese restaurant next door

Stayed in August 2025

The underground car park is a nightmare. Unless you drive a Smart car or motorbike, the ramp down to the car park has a corner that is too tight and judging by the scuffs on the wall appears to be hit by many of the cars attempting to enter. The angle of the turn makes it easier for cars coming up the ramp to pass without incident but going down - beware!

Great location very close to Lisbon airport. Good size, comfortable and very clean room. Good restaurant on site. Very professional and friendly reception staff

Stayed in August 2025

Close to the airport. Nice and comfortable rooms. Staff is very friendly and smiling always. Convenient parking around the hotel.

Stayed in August 2025

it needs some cosmetic updates

the lobby, the staff, the comfort and convenience, the location near a park and transportation

Stayed in July 2025

The room was ok....they could clean it better, and have better towels. The ones provided weren't white as it should have been...the breakfast provided as part of the room services wasn't nice, sliced fruit look like it was sliced a week before, they even and canned fruit...the fried eggs were over cooked...the whole thing wasn't good...the apearance was horrible....maybe breagast served at the reaurant was nicer...

Good location, and the staff!

Stayed in August 2025

Hotel is closer to the Airport so if you are looking to be more central to all attractions I would not recommend. There is a Metro station close by but you are still pretty far. As for the hotel facilities, the bathroom shower can get pretty messy as the water pressure is high and there is only a small glass pane to stop water from getting out.

Room was very nice a spacious. Bed was comfortable. Overall a very good hotel for the 1 night we required it. Staff also held our bags as we arrived very early at the hotel.

Stayed in July 2025