Reviews of Allegro Madeira - Adults Only 4 stars
Rua Do Gorgulho 1 Estrada Monumental, Sao Martinho, 9004-540 Funchal, Portugal
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBreakfast was very good, variety, fruits are amazing! Location is central. From airport by shuttle bus - stop N15, one way around 45 min, it was just 1 min away from the hotel. Many different restaurants around.
Would be nice whether breakfast could have change a bit, it was good, but each day the same. Also would be nice if towels would be changed each day. Waiting time for taxi-10 to 15 min.. Strange system with lifts.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewView from the room. Cleanliness of pool and sunbeds availability. Service during breakfast.
Dear Raman, Thank you for sharing your experience. We're delighted your stay reflected our commitment to exceptional hospitality. Your appreciation for our team's attentiveness and the seamless breakfast service truly motivates us. The panoramic views from our rooms and maintained pool area clearly enhanced your relaxation, while our prime location near Funchal's center allowed easy exploration of Madeira's charm. Knowing you valued these aspects completes our vision of creating memorable adult-only escapes. We hope to welcome you again in the future. Best regards, Vânia Madureira, General Manager
Dear Raman, Thank you for sharing your experience. We're delighted your stay reflected our commitment to exceptional hospitality. Your appreciation for our team's attentiveness and the seamless breakfast service truly motivates us. The p… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation was central
Staff needs training in order to make your stay a pleasurable one, rather than well below what’s expected for the price you pay
Dear Elisabeth, Thank you for taking the time to review your recent stay at our hotel. We sincerely apologize that your experience fell short of expectations. Your observations about our service will help us improve our guest experience. On a positive note, we are glad you appreciated our hotel's prime location. We hope we may have the pleasure of welcoming you back in the future. Best wishes, Vânia Madureira, General Manager
Dear Elisabeth, Thank you for taking the time to review your recent stay at our hotel. We sincerely apologize that your experience fell short of expectations. Your observations about our service will help us improve our guest experience. … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewA wonderful stay. Location wise the hotel was perfect for us, lovely restaurants, views and the lido all within a short walking distance. The hotel really went above and beyond to help with everything and anything we could possibly need. Staff here are lovely and so helpful. Rooms are spotless and the pool was lovely with plenty of sun loungers available. Late night entertainment at the rooftop bar was also amazing. If returning to Madeira I would absolutely choose to stay here again/will be recommending to all family and friends visiting also.
Dear Mrs. Isla, Thank you for your positive feedback on your recent stay with us. The pristine condition of your accommodation and the inviting atmosphere of our swimming area demonstrate our commitment to maintaining exemplary standards. We are delighted that you found ample space to unwind by the pool. Your praise for the evening activities at our rooftop venue touches us deeply. There's nothing more rewarding than knowing our guests thoroughly enjoyed their time with us. Our team takes immense pride in exceeding guest expectations, so your recognition of their dedication means a great deal. Thank you for your very kind words, which we will pass on to the entire team. We look forward to welcoming you back soon for another memorable stay in our beautiful Madeira island. Best regards, Vânia Madureira, General Manager
Dear Mrs. Isla, Thank you for your positive feedback on your recent stay with us. The pristine condition of your accommodation and the inviting atmosphere of our swimming area demonstrate our commitment to maintaining exemplary standard… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe hotel was very good, although there were some things we didn’t really like, the breakfast was a bit of an disappointment we saw in the reviews that breakfast was very good but we were a little disappointed. What we also didnt like were the elevators most of the time we had to wait a long time before they came… we really liked the rooftop bar and having Andre as our bartender he makes the best cocktails we’ve ever had! . Besides all that we really enjoyed our stay at allegro!
Dear Bo, Thank you for your review. We apologize that your breakfast experience fell short of expectations. Our team is always available to address any concerns during your stay. Nevertheless, we are delighted that Andre at our Rooftop Bar 360 contributed to making your stay special with his exemplary service and skillful cocktail preparation. We hope to welcome you back in the future. Best wishes, Vânia Madureira, General Manager
Dear Bo, Thank you for your review. We apologize that your breakfast experience fell short of expectations. Our team is always available to address any concerns during your stay. Nevertheless, we are delighted that Andre at our Roofto… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewMassage, room, view, comfy sun beds, actual pool, breakfast
Building work (x2) around the hotel, dirty pool area (floor unswept), really small gym (broken treadmill)
Dear Mr. Simon, Thank you for taking the time to share your feedback about your stay with us. We sincerely apologise that some aspects of your stay did not meet your expectations. We understand your concerns about the temporary external works and we apologise for any inconvenient they may have caused during your stay. We are committed to maintaining high standards of cleanliness in the rooms and common areas of the hotel. However, in an outdoor area, such standards are not always attainable, despite our dedicated efforts. The fitness center's equipment undergoes regular maintenance to ensure optimal functionality for our guests. We do apologise for the threadmill's malfunction, which we are currently addressing and willing to fix as soon as possible. Nonetheless, we are delighted that you enjoyed our wellness services and appreciated the comfort of your accommodation. Your satisfaction with our breakfast offerings is also wonderful to read. We hope to welcome you back for a more satisfying experience in the near future. Best regards, Vânia Madureira, General Manager
Dear Mr. Simon, Thank you for taking the time to share your feedback about your stay with us. We sincerely apologise that some aspects of your stay did not meet your expectations. We understand your concerns about the temporary exter… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewNice airconditioned room in hotel at great location. No extra cost facilities like sauna, fitness, hammam.
Doors make a lot of noice.
Dear Pascale, We appreciate that you took the time to share your experience with us. We are thrilled that your experience at Allegro Madeira was so positive. Your appreciation of our accommodation quality and service standards means a great deal to us. The comfort of our guests remains our top priority. While we regret the minor inconvenience you experienced, we always strive to address such matters promptly. Nonetheless, we are grateful that you valued our strategic location and the overall hospitality provided. We would be honored to welcome you back for another visit. Best wishes, Vânia Madureira, General Manager
Dear Pascale, We appreciate that you took the time to share your experience with us. We are thrilled that your experience at Allegro Madeira was so positive. Your appreciation of our accommodation quality and service standards means a… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLocation
Nothing
Dear Constance, Thank you for your positive feedback. Your perfect score fills us with joy. Your comments about our accommodations and services demonstrate that we succeeded in providing an exemplary experience. The combination of our prime setting and attentive personnel creates the perfect environment for a relaxing stay. We look forward to welcoming you back for another perfect stay. Best regards, Vânia Madureira, General Manager
Dear Constance, Thank you for your positive feedback. Your perfect score fills us with joy. Your comments about our accommodations and services demonstrate that we succeeded in providing an exemplary experience. The combination of our… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewFabulous hotel, great location, very comfortable beds. Great breakfast. Would definitely recommend.
Dear Mr. Michael, We truly appreciate your wonderful feedback about your stay at Allegro Madeira Hotel. We are delighted that our team members made such a lasting impression through their attentiveness. The comfort of our accommodations, paired with our culinary offerings at breakfast, reflects our dedication to excellence. The strategic position in the serene Lido area adds to the appeal of our establishment. Thank you once again and we look forward to welcoming you back for another memorable experience. Best regards, Vânia Madureira, General Manager
Dear Mr. Michael, We truly appreciate your wonderful feedback about your stay at Allegro Madeira Hotel. We are delighted that our team members made such a lasting impression through their attentiveness. The comfort of our accommodati… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewExcellent breakfast
Dear Mrs. Debbie, We are grateful for your feedback reagrding your stay at Allegro Madeira Hotel. We are delighted that you had such a wonderful experience with us. Our team takes pride in maintaining high standards across all aspects of service, from the warm hospitality provided by our team members to the meticulous upkeep of our premises. Our breakfast offerings aim to start your day perfectly, featuring fresh local ingredients and varied options. Thank you once again and we look forward to welcoming you back for another memorable stay. Best regards, Vânia Madureira, General Manager
Dear Mrs. Debbie, We are grateful for your feedback reagrding your stay at Allegro Madeira Hotel. We are delighted that you had such a wonderful experience with us. Our team takes pride in maintaining high standards across all aspects o… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe staff were excellent The food was excellent Cleanliness was amazing A very comfortable hotel home from home A shop was 50 meters from the hotel
There was nothing to dislike we were very pleased with it
Dear Mr. Frank, We are delighted by your wonderful review of your stay at Allegro Madeira Hotel. Your glowing feedback fills us with immense pride. Our dedicated team members consistently strive to deliver exceptional service and we are thrilled to learn they exceeded your expectations. The pristine condition of our premises and the outstanding quality of our cuisine reflect our commitment to excellence. Your description of the hotel as a home away from home particularly warms our hearts. We hope to have the pleasure of welcoming you back for another memorable stay. Best regards, Vânia Madureira, General Manager
Dear Mr. Frank, We are delighted by your wonderful review of your stay at Allegro Madeira Hotel. Your glowing feedback fills us with immense pride. Our dedicated team members consistently strive to deliver exceptional service and we are… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe location was perfect for our needs. There's a great spot just downhill to enjoy beautiful views and have a walk. Sightseeing bus stop near by. Several shops and restaurants in the area too. The hotel itself has all one may need, a pool, rooftop bar, great staff etc etc. The room was comfortable and the breakfast nice as well. Would definitely consider staying here again.
Having booked a room with sea view I was somewhat expecting to see sea from our room (as advertised in pictures). While we technically were able to see sea from the corner of our balcony, it was a bit of a let down. Also, there are two construction sites near the hotel, luckily we were staying on Sunday when they were not working.
Dear Greta, We appreciate that you took the time to share your experience with us. We apologize that certain aspects of your stay fell short of your expectations regarding the views and surrounding environment. We are thrilled that our facilities and services met your needs. The dedicated efforts of our team, combined with our range of amenities, created a welcoming atmosphere. Your positive comments about our prime setting highlight the convenience and charm of our establishment. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Vânia Madureira, General Manager
Dear Greta, We appreciate that you took the time to share your experience with us. We apologize that certain aspects of your stay fell short of your expectations regarding the views and surrounding environment. We are thrilled that our f… Show more
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewThe hotel was clean and the breakfast was excellent
10th floor and the lifts, plus the noise from the construction next door
Dear John, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that your stay with us was enjoyable overall. Your appreciation of our pristine environment and exceptional morning dining experience brings us great satisfaction. However, we sincerely apologize for any disruptions you experienced. Our team strives to ensure guest comfort at all times. Finally, we are pleased that you recognized the exceptional quality of our service team. We look forward to welcoming you back for another memorable stay. Best regards, Vânia Madureira, General Manager
Dear John, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that your stay with us was enjoyable overall. Your appreciation of our pristine environment and exceptional morning dining … Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewFabulous hotel. Great facilities, excellent staff and service in a very good location. The food was excellent at breakfast and dinner. The hotel arranged a breakfast pack for us ready for a very early morning departure. On-site parking can be easily arranged and is very convenient. We stayed 11 nights and will definitely return.
Dear Adrian, We sincerely appreciate your wonderful review of your stay at Allegro Madeira. We are delighted that your experience with us exceeded your expectations. Our dedicated team members take immense pride in delivering exceptional hospitality, which was reflected in the outstanding service you received throughout your 11-night stay. The culinary excellence at our dining venues brings us particular joy, from our bountiful morning spreads to our evening gastronomy. Your appreciation of our pristine accommodations and premium amenities truly motivates us to maintain our elevated standards. The convenient placement of our establishment, coupled with the thoughtful touches like preparing your departure breakfast pack and offering accessible parking options, exemplifies our commitment to guest satisfaction. We eagerly anticipate the pleasure of hosting you again during your next visit to Madeira. Best regards, Vânia Madureira, General Manager
Dear Adrian, We sincerely appreciate your wonderful review of your stay at Allegro Madeira. We are delighted that your experience with us exceeded your expectations. Our dedicated team members take immense pride in delivering exceptional … Show more
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewLiked alot nice clean room nice staff
Food wasnt great it wss just ok plenty of varity but burned scrambled egg powered a few issues there but still enough to eat
Dear Martin, Thank you for taking the time to share your detailed feedback about your stay. Your wonderful experience at our establishment fills us with joy. We apologize that the dining experience did not fully satisfy your expectations. Our culinary team strives to maintain exceptional standards. We are thrilled that you valued our impeccable accommodations and outstanding service. The prime location and superior comfort of our property continue to enhance our guests' stays. We look forward to welcoming you back for another memorable stay. Best regards, Vânia Madureira, General Manager
Dear Martin, Thank you for taking the time to share your detailed feedback about your stay. Your wonderful experience at our establishment fills us with joy. We apologize that the dining experience did not fully satisfy your expectations.… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in March 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewLocation was great, 20 minutes walk to Funchal centre and there is a bus stop very near if one didn't want to walk. Lots of restaurants close by. When we returned to our room after a day out the management had left a cake and a note with good wishes for my birthday. Nice touch !! Much appreciated. Thank you. Roof top bar enjoyable and staff excellent !!
Some of the food on the hotplate was just lukewarm.
Dear Guest, We appreciate that you took the time to share your experience with us. We regret that the temperature of certain dishes did not meet your expectations. Our culinary team maintains strict standards to ensure optimal serving temperatures and our staff is always ready to address such situations immediately. Nevertheless, we are delighted that you appreciated our prime setting in the Lido area, with convenient access to numerous dining establishments. Your kind words about our thoughtful birthday celebration gesture truly warm our hearts. The exceptional service provided at our Rooftop Bar 360, offering spectacular ocean views and remarkable hospitality, brings us great satisfaction. We hope to have the pleasure to welcome you back for another memorable stay. Best regards, Vânia Madureira, General Manager
Dear Guest, We appreciate that you took the time to share your experience with us. We regret that the temperature of certain dishes did not meet your expectations. Our culinary team maintains strict standards to ensure optimal serving t… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewBreakfast (although would have been better with real fruit juice). Great location with nearby restaurants. Helpful and friendly staff.
Rooftop bar was closed one evening. Needs bigger elevator.
Dear Guest, We appreciate that you took the time to share your experience with us. We apologise for the temporary closure of our Rooftop Bar 360 during your stay. Our establishment maintains regular operating hours to ensure consistent service quality, even though, in certain occasions it may be required to exceptionally change them for logistical reasons (namely: weather conditions, maintenance, etc.). Nonetheless, we are thrilled to know that our team members' dedication to exceptional service left such a positive impression. The convenient location of our property, complemented by our welcoming breakfast service, continues to enhance our guests' experiences and we are happy to know that this was the case during your stay with us. Thank you once again and we hope to have the pleasure to welcome you back for another memorable stay in our beautiful Madeira island. Best regards, Vânia Madureira, General Manager
Dear Guest, We appreciate that you took the time to share your experience with us. We apologise for the temporary closure of our Rooftop Bar 360 during your stay. Our establishment maintains regular operating hours to ensure consistent … Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified review