Reviews of Millennium Palestine Ramallah 5 stars
Emil Habibi Street, Al Masyoun, +970 Ramallah
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFood &serive hotel
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewI think the hotel’s standard has declined; even the breakfast used to be better. The entire night the room didn’t cool down because of the weak air conditioner, and we filed two complaints. Compared to the price of $200 per room, I don’t think it’s worth it. On top of that, the reception staff’s attitude was rude, especially the one who checked us in when we arrived—he was ridiculous . Overall, courtesy and good customer service are a rare currency here.
As mentioned above
Dear Mr. Samer, Thank you for sharing your experience with us. Please accept our sincere apologies for the discomfort and disappointment you encountered during your recent stay. We are very sorry to hear about the issues with the air conditioning, the breakfast quality, and most importantly, the attitude you experienced at reception. This is far from the standard of service we strive to provide. We truly value your comments as they help us improve. It is our hope that you will give us another opportunity to restore your trust and provide you with the high-quality experience you rightfully expect. Should you decide to return, please reach out to us directly so we can personally oversee your reservation. Best Regards, Bara' Fraitekh Front Office Manager
Dear Mr. Samer, Thank you for sharing your experience with us. Please accept our sincere apologies for the discomfort and disappointment you encountered during your recent stay. We are very sorry to hear about the issues with the air cond… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewclean rooms good location
add more coffee machines at breakfast
Dear Ms. Maisa, Thank you for your wonderful feedback, looking forward to welcome you again at our Hotel. Best Regards, Front Office Manager
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in May 2025
Verified reviewAccepted.
The bathrooms are very tiny, the window screens between the bathroom and the bed room is not appropriate. The towells and face towel smell very bad
Dear Our Valued Guest, Thank you for your feedback. We're sorry to hear about the issues you experienced with the bathroom layout and the towels. Your comments are important to us, and we've shared them with our team to make improvements. We appreciate you bringing this to our attention and hope to have the chance to welcome you again for a better stay. Best Regards, Bara' Fraitekh Front Office Manager
Dear Our Valued Guest, Thank you for your feedback. We're sorry to hear about the issues you experienced with the bathroom layout and the towels. Your comments are important to us, and we've shared them with our team to make impro… Show more
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReservation manager is the best also the front desk staff were amazing
Dear Our Valued Guest, Thank you for your wonderful feedback, looking forward to welcome you again at our Hotel. Best Regards, Bara' Fraitekh Front Office Manager
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewThe reservation manager was amazing and very helpful
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewThe hotel was well located and equipped, the staff were very helpful and polite especially Mohamad bushnaq and Qais were friendly.. During our short stay at the hotel we felt home and the environment was super comfortable.
Dear Ms. Anaam, Thank you so much for your kind words! We’re delighted to hear that you felt at home during your stay and enjoyed the comfortable atmosphere of our hotel. We’re especially happy that Mohamad Bushnaq and Qais made a positive impact with their friendly service. We truly appreciate your feedback and hope to welcome you back for another wonderful stay soon!
Dear Ms. Anaam, Thank you so much for your kind words! We’re delighted to hear that you felt at home during your stay and enjoyed the comfortable atmosphere of our hotel. We’re especially happy that Mohamad Bushnaq and Qais made a positive … Show more
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewThe staff were amazing specially the reservations manager
Dear Mr. Zeid, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff, especially our reservations manager. We’ll be sure to pass on your compliments to them. We look forward to welcoming you back soon!
Dear Mr. Zeid, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff, especially our reservations manager. We’ll be sure to pass on your compliments to them. We look forward to wel… Show more
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewReviewed: 4 October 2024 · Stayed in October 2024
Verified reviewReviewed: 4 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 September 2024 · Stayed in July 2024
Verified revieweverything
Dear Rana, Thank you for your wonderful feedback, looking forward to welcome you again at our hotel. Best Regards, Bara' Fraitekh Assistant Front Office Manager.
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewGreat : Staff, services, breakfast, location.
Dear Yesica, Thank you so much for your lovely feedback! We're thrilled to hear that you appreciated our staff, services, breakfast, and convenient location. Your recommendation truly means a lot to us. We hope to have the pleasure of welcoming you back soon!
Dear Yesica, Thank you so much for your lovely feedback! We're thrilled to hear that you appreciated our staff, services, breakfast, and convenient location. Your recommendation truly means a lot to us. We hope to have the pleasure of w… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewI went for a weekend with my husband the hotel was great and relaxing i really enjoyed the pool and the gym definitely recommended
Everything was up to standard
Dear Salma, Thank you for sharing your wonderful experience! We're so pleased to hear that you and your husband had a relaxing weekend with us. It's great to know you enjoyed the pool and gym facilities and found everything up to standard. We truly appreciate your recommendation and look forward to welcoming you back for another great stay!
Dear Salma, Thank you for sharing your wonderful experience! We're so pleased to hear that you and your husband had a relaxing weekend with us. It's great to know you enjoyed the pool and gym facilities and found everything up to st… Show more