8.1

Reviews of TRYP by Wyndham Isla Verde 3 stars

4820 Isla Verde Ave.,, 00979 San Juan, Puerto Rico

  • Stephanie

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Carolina

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Kevin

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    I think the breakfast and bed were the best part.

    There was an extreme delay in our check-in process, and the pool was dirty when I went in. Everytime I showered, there was a puddle of water waiting for me on the way out.

    Property response:

    Thank you for taking the time to tell us about your experience at TRYP by Wyndham Isla Verde. We are sorry to hear that your experience did not meet your expectations, but we thank you for taking the time to share your feedback so we may better address your concerns and ensure we always uphold the standards of cleanliness, excellent service and sense of urgency we strive for. We hope you will consider TRYP Hotels for another visit so we may better serve you in the future!

    Thank you for taking the time to tell us about your experience at TRYP by Wyndham Isla Verde. We are sorry to hear that your experience did not meet your expectations, but we thank you for taking the time to share your feedback so we may be… Show more

    TRYP by Wyndham Isla Verde
    26 August 2025
  • Alexandra

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The location,

    The double room, the beds are full and a little bit uncomfortable. The breakfast is so- so and all the cups were dirty. We stayed 2 nights and they never cleaned the room.

    Property response:

    Thank you for staying with us, Alexandra! We're sorry to hear not everything met your expectations, but we thank you for sharing your feedback. We will be sure to share your comments with our Restaurant and Housekeeping teams in order to address your concerns. We hope you will consider TRYP Hotels again in the future so we may deliver on the guest experience you deserve!

    Thank you for staying with us, Alexandra! We're sorry to hear not everything met your expectations, but we thank you for sharing your feedback. We will be sure to share your comments with our Restaurant and Housekeeping teams in order t… Show more

    TRYP by Wyndham Isla Verde
    26 August 2025
  • Anonymous

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Pandy

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review

    Breakfast and or just coffee was very expensive.

    Property response:

    Thanks for staying with us, Pandy! We appreciate your feedback and we're beyond pleased to hear you enjoyed your stay. We will share your comments with our Restaurant teams so we may take your feedback on board. Hope you’ll visit us again soon!

    Thanks for staying with us, Pandy! We appreciate your feedback and we're beyond pleased to hear you enjoyed your stay. We will share your comments with our Restaurant teams so we may take your feedback on board. Hope you’ll visit us aga… Show more

    TRYP by Wyndham Isla Verde
    25 August 2025
  • Carrolyn

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The whole atmosphere was a good experience. The Bad Bunny vibes were well displayed.

    My room didn’t have much lighting. The windows were pretty smudge and not clear to get natural sunlight. The shower was either boiling hot or cold no in between.

    Property response:

    Thank you for your feedback, Carrolyn! We are very pleased to hear you enjoyed your TRYP for the Residency, and were able to enjoy the special activities and ambience we are offering at this time. Please rest assured we have shared your comments with our Engineering teams to address your concerns with the room, for the comfort and benefit of all our valued guests. We hope you'll visit us again soon!

    Thank you for your feedback, Carrolyn! We are very pleased to hear you enjoyed your TRYP for the Residency, and were able to enjoy the special activities and ambience we are offering at this time. Please rest assured we have shared your com… Show more

    TRYP by Wyndham Isla Verde
    25 August 2025
  • Babie

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    The bed very. Comfortable

    The restaurant Service very bad sow service

    Property response:

    Thank you for staying with us, Babie. We're sorry to hear not everything met your expectations, but we thank you for sharing your feedback so we may take your comments on board. It is important to note we have direct beach access right across the street from the hotel, on average a 2-minute walk from our main doors to the sand. We will hope you will consider TRYP Hotels again in the future so we may deliver on the guest experience you deserve!

    Thank you for staying with us, Babie. We're sorry to hear not everything met your expectations, but we thank you for sharing your feedback so we may take your comments on board. It is important to note we have direct beach access right … Show more

    TRYP by Wyndham Isla Verde
    25 August 2025
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  • Charlene

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Friendly, clean

    N/a

    Property response:

    Thanks for staying with us, Charlene! We thank you for your excellent ratings, and we are so pleased to hear you enjoyed your stay. We hope to welcome you again soon!

    TRYP by Wyndham Isla Verde
    25 August 2025
  • Deniss

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Location was perfect right by the beach and staff was friendly only about a 10min drive to airport

    Room wasn’t as clean as it should be. Pretty sure the AC needed a filter change

    Property response:

    Thanks for staying with us, Deniss! We appreciate your feedback and we're pleased to hear you enjoyed your stay. Please rest assured we have shared your comments with our Housekeeping & Engineering Teams to follow up on your concerns with the room, and ensure we always uphold the standards of room quality that valued guests such as yourself deserve. We hope to welcome you again soon!

    Thanks for staying with us, Deniss! We appreciate your feedback and we're pleased to hear you enjoyed your stay. Please rest assured we have shared your comments with our Housekeeping & Engineering Teams to follow up on your concern… Show more

    TRYP by Wyndham Isla Verde
    25 August 2025
  • Teanna

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review
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  • Cynthia

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Rosemary

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Valerie

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Location and staff were great

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  • Anonymous

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    Location is perfect. Views are nice very clean and staff very friendly and helpful. Restaurant on site is good and drinks are great. Pool area nice and well kept. Beach right across street

  • Carlos

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Location

    Rooms

  • 3.0 Poor
    Erick

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
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  • Sergio

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    It is very close to the airport. We selected this hotel based on that as we arrived late at night. It is also very close to the beach.

    The rooms are small, with insufficient space for 4 adults.

  • Guillermo

    Reviewed: 10 August 2025 · Stayed in June 2025

    Verified review
  • Yari

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Great location (across the beach). Love the sign "letrero" in the lobby with the miles to different destinations. The writing on the wall in rooms. Great pizza restaurant attached to hotel. Room view with a little bit of the ocean. 💕

    How high the window is that you cant sit and see out the window (i had a bit of a view to the ocean and the street) would of been nice to see while chilling 😎💕but had to stand 🥺 No parking - and barely any spot to unload as a guest from a taxi etc to hotel...

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  • Jaymis

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
  • Tavon

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    I loved the staff the cleanliness. Everything was great.

    I loved everything about it

  • Bianca

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Great location. Across from the beach. Plenty of restaurants within walking distance. Family friendly.

    The breakfast was too expensive.

    Property response:

    Thank you for your feedback! We’re glad to hear you enjoyed our great location, easy beach access, and the variety of nearby dining options. It’s also wonderful to know that you found our property family-friendly. We appreciate your comments about breakfast pricing and will be sure to share this with our team as we continuously look for ways to improve the guest experience. We hope to welcome you back soon!

    Thank you for your feedback! We’re glad to hear you enjoyed our great location, easy beach access, and the variety of nearby dining options. It’s also wonderful to know that you found our property family-friendly. We appreciate your comment… Show more

    TRYP by Wyndham Isla Verde
    7 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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